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Old Mar 16, 2013, 04:33 PM   #1
EYfromNW
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Join Date: Oct 2012
USB Devices Not Working in Windows 7 (Bootcamp)

I finally got 10.8.3 installed this week and setup bootcamp for Windows 7 Pro x64 SP1. SimCity, Battlefiled 3, and Crysis 3 all loaded and look amazing, but I cannot use any USB connected devices!

I have an Apple Magic Mouse that I use sometimes, but 99% of the time in OSX and always in W7 I want to use a USB connected Microsoft optical mouse. I cannot play first person shooters with the Magic Mouse.

Upon further research, nothing connected via USB works in WIndows 7, not just the mouse. I have disconnected all other USB devices and booted with only the mouse, but nothing is working. I have connected USB keyboard, 3 different mice, external hard drives, my superdrive, etc. and none of them function on any of the 4 USB ports on the back of my iMac.

Thanks,
EYfromNW


My Configuration

Late 2012 27" iMac 3.4 GHz i7
3TB Fusion
32GB RAM
NVIDIA 680MX
OSX 10.8.3
(Bootcamp) Windows 7 Pro x64 SP1
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Old Mar 20, 2013, 10:28 PM   #2
JonasCalhoun
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Join Date: Aug 2012
I just installed Bootcamp 5, with Windows 7 x64 on a 2013 rMBP. I've got the exact same issues you describe, no USB devices work at all.

I've read in a few other forums that there is a specific driver in Device Manager that needs to be uninstalled, but I haven't tried that yet--I'm in the Windows Update->reboot->Update->reboot loop for a few more times while it gets everything together...

If it fixes it, I'll report back.

Dan
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Old Mar 22, 2013, 11:12 AM   #3
JonasCalhoun
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Join Date: Aug 2012
It worked. Uninstall the driver for the Intel USB 3.0 device, and reboot. All USB devices that I've connected work fine.

Dan
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Old Mar 25, 2013, 01:12 PM   #4
EYfromNW
Thread Starter
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Join Date: Oct 2012
Smile Thanks!!!

Dan,

I was out of town on business all last week, but I took this simple approach on Sunday and it worked great! Thanks for posting a legitimate response!!!

-Eric
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Old Sep 5, 2013, 05:41 PM   #5
100foldstudioIT
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Join Date: Sep 2013
Works on 2012 Mac Mini

Had exact same symptoms and solution, but took me awhile to figure out how to gain control with Magic Mouse. Here's a little more info for anyone who runs into this.

I just installed Win7x64 Enterprise in new bootcamp partition on 2012 Mac Mini 2.5Ghz i5, 16GB Ram. Everything went smooth until I ran the Bootcamp Support Software setup which installed Win7 drivers.

Everything USB went dead. No keyboard. No mouse. Nothing.

Found this post. I didn't have a magic mouse, eventually borrowed one. You have to reboot to Mac side, connect Magic Mouse (bluetooth), and then reboot to bootcamp partition.

Windows found magic mouse, installed drivers and in seconds I had mouse control again. Followed this post and went to device manager: start>right click 'Computer'>Manage>Device Manager, expanded USB controllers at bottom, found 'Intel(R) USB 3.0 eXtensible Host Controller', right clicked and uninstalled.

After a restart and the windows update hoopla to reinstall the correct drivers, USB came back to life.

Thanks to those who posted here. I was at a loss.
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