Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > iPhone, iPod and iPad > iPhone

Reply
 
Thread Tools Search this Thread Display Modes
Old Mar 18, 2013, 08:20 AM   #1
cmeisenzahl
macrumors regular
 
Join Date: Oct 2005
iPhone 5 shuts itself off? ...

I noticed this Friday evening. I had been using my phone before getting into the car. When I arrived somewhere and pulled it back out, I hit the front-facing button. Nothing. A couple more times, nothing. Then I tried to use both buttons to reset it and realized that it had simply turned itself off. I restarted it and it's been fine since.

Any ideas of what to make of this? When I mentioned it to my family my wife and daughter each mentioned that their iPhones (the 4) have done that a couple of times.

Thanks in advance,
Chris
cmeisenzahl is offline   0 Reply With Quote
Old Mar 18, 2013, 01:16 PM   #2
xraydoc
macrumors Demi-God
 
xraydoc's Avatar
 
Join Date: Oct 2005
Location: 192.168.1.1
Quote:
Originally Posted by cmeisenzahl View Post
I noticed this Friday evening. I had been using my phone before getting into the car. When I arrived somewhere and pulled it back out, I hit the front-facing button. Nothing. A couple more times, nothing. Then I tried to use both buttons to reset it and realized that it had simply turned itself off. I restarted it and it's been fine since.

Any ideas of what to make of this? When I mentioned it to my family my wife and daughter each mentioned that their iPhones (the 4) have done that a couple of times.

Thanks in advance,
Chris
It could have crashed and failed to automatically restart. You could have had the buttons held down in an odd way in your pocket, forcing it to shut down. I guess there's a number of possibilities.

The key, of course, is if it happens again. Then I would seek either a software restore or a replacement phone.
__________________
3.5GHz i7 27" iMac • Surface Pro 3 i5 • 2.5GHz i5 Mac mini + 27" Thunderbolt display • Nexus 5 • Nexus 7
xraydoc is offline   1 Reply With Quote
Old Mar 18, 2013, 02:35 PM   #3
Auxo
macrumors 6502
 
Join Date: Mar 2013
Location: Ałtweaks
Sounds like something is loose.
__________________
iPhone 5 7.0.4 Evasion 0.2
iPhone 3 4.1.2 redsn0w 0.9.10b5c
Auxo is offline   0 Reply With Quote
Old Mar 19, 2013, 01:14 PM   #4
canwe3
macrumors member
 
Join Date: Oct 2012
Quote:
Originally Posted by cmeisenzahl View Post
I noticed this Friday evening. I had been using my phone before getting into the car. When I arrived somewhere and pulled it back out, I hit the front-facing button. Nothing. A couple more times, nothing. Then I tried to use both buttons to reset it and realized that it had simply turned itself off. I restarted it and it's been fine since.

Any ideas of what to make of this? When I mentioned it to my family my wife and daughter each mentioned that their iPhones (the 4) have done that a couple of times.

Thanks in advance,
Chris
happens once a month for me. I never had this issue with android too bad all the good phones on android are 5+inches. I want a phone that can comfortably fit in my pocket since I don't play games or watch movies.
canwe3 is offline   0 Reply With Quote
Old Mar 20, 2013, 11:51 AM   #5
Stuntman06
macrumors 6502a
 
Join Date: Sep 2011
Location: Metro Vancouver, B.C, Canada
This can happen to all phones. It has happened a number of times on my previous Android phone (20 months) and once on my current Android phone (in 8 months). On my old Android phone, I attributed it to possibly the battery contacts. I'm pretty sure this was the cause because once it turned off just after I placed it down on the table. It happened a few times in succession, so I removed the battery, cleaned the contacts and put it back in. Then it was fine for several months and did not turn off due to placing it on the table.

This may not be the cause for the iPhone as the battery is sealed and it is unlikely debris can easily get into the contacts. It could be just some process crashed and the iPhone is not able to recover. Not sure what you can do other than perhaps return it for a replacement unit.
__________________
<\
\>tuntman
Stuntman06 is offline   0 Reply With Quote
Old Apr 2, 2013, 06:36 AM   #6
cpcod
macrumors newbie
 
Join Date: Apr 2013
3rd time it hasn't turned on while charging on bedside

first time it happened we thankfully set a second alarm for an early fight. I never trusted since and twice more over the past month i will pick it after charging all night on my bedside table and I have to reset to get it to turn on. Hasn't happened in other situations. Hate to return phone since it will likely be refurbished with some other issue. any one have this problem and resolved it?
cpcod is offline   0 Reply With Quote
Old Apr 2, 2013, 07:23 AM   #7
bdoople
macrumors member
 
Join Date: Apr 2012
Location: Cincinnati, OH
I've had the same issue on both of my iPhone 5s. I had a launch day phone that did it 4-5 times the first month or two, then when I got my 2nd iPhone a few months ago (brand new from AT&T) this one has done it 3-4 times over 2 months. I will go to use it and it's just off. Sitting on a table or in my pocket or on my desk, doesn't really matter. Also happened before and after the jailbreak. I have to do a reset (Holding home and sleep/wake) to get it to come back up. I've been tempted to take it to Apple but at this point it's pretty much guaranteed I'll lose my JB and I just don't want to deal with it right now.
bdoople is offline   0 Reply With Quote
Old Apr 2, 2013, 08:03 AM   #8
Skika
macrumors 68020
 
Join Date: Mar 2009
Funny thing this just happened to my 5 minutes ago. It happend to my twice before as well. Always it was in my pocket tethered via bluetooth to iPad.
__________________
MacBook Pro, iPad, iPhone
Skika is offline   0 Reply With Quote
Old Apr 2, 2013, 08:15 AM   #9
macingman
macrumors 68020
 
macingman's Avatar
 
Join Date: Jan 2011
Quote:
Originally Posted by cmeisenzahl View Post
I noticed this Friday evening. I had been using my phone before getting into the car. When I arrived somewhere and pulled it back out, I hit the front-facing button. Nothing. A couple more times, nothing. Then I tried to use both buttons to reset it and realized that it had simply turned itself off. I restarted it and it's been fine since.

Any ideas of what to make of this? When I mentioned it to my family my wife and daughter each mentioned that their iPhones (the 4) have done that a couple of times.

Thanks in advance,
Chris
I've had this problem in the past. It happens rarely and hasn't affected any normal functioning of the devices, so you should be fine in that respect.

Is the device jailbroken? If it is a rogue tweak could be causing the problem.
macingman is offline   0 Reply With Quote
Old Apr 2, 2013, 09:01 AM   #10
cpcod
macrumors newbie
 
Join Date: Apr 2013
Quote:
Originally Posted by macingman View Post
I've had this problem in the past. It happens rarely and hasn't affected any normal functioning of the devices, so you should be fine in that respect.

Is the device jailbroken? If it is a rogue tweak could be causing the problem.
mine is original day of release. what it does affect is the alarm feature since all 3 times my problem happened when i woke up and looked at the phone. i just can't trust it as an alarm clock which is a pain.
cpcod is offline   0 Reply With Quote
Old Apr 2, 2013, 12:20 PM   #11
macingman
macrumors 68020
 
macingman's Avatar
 
Join Date: Jan 2011
Quote:
Originally Posted by cpcod View Post
mine is original day of release. what it does affect is the alarm feature since all 3 times my problem happened when i woke up and looked at the phone. i just can't trust it as an alarm clock which is a pain.
I used the alarm almost daily for 2 years and I've never had a single issue aside from bugs to do with daylight savings which wasn't the device itself but widely reported bugs in the OS.

But yeh, really if you want to be 110% it works, it makes sense to buy a dedicated alarm clock, you can purchase them for like 10-15$ probably cheaper.
__________________
I am a professional DJ
macingman is offline   0 Reply With Quote
Old Apr 3, 2013, 12:24 AM   #12
iooee
macrumors newbie
 
Join Date: Apr 2013
there may be some failure. if your iphone get damaged you can use iphone data recovery to recover data.
__________________
hello, nice to meet everybody, if you happened to lose iPhone, u can easily use iphone data recovery to rescue the lost data.
iooee is offline   0 Reply With Quote
Old Apr 3, 2013, 01:12 AM   #13
JAT
macrumors 603
 
Join Date: Dec 2001
Location: Mpls, MN
This has never happened to me in 2 years of iPhones, 5 with iPod. If it did, probably the 2nd time I'd be replacing it at the Apple Store. A 5 is certainly within warranty.
__________________
-- Spiky
JAT is offline   1 Reply With Quote
Old Apr 3, 2013, 06:51 AM   #14
cmeisenzahl
Thread Starter
macrumors regular
 
Join Date: Oct 2005
Thanks, guys. I haven't seen it happen since. Either a freak thing or I had just the right pressure in my jacket pocket to shut it off.
cmeisenzahl is offline   0 Reply With Quote
Old Apr 3, 2013, 07:21 AM   #15
Menel
macrumors 601
 
Menel's Avatar
 
Join Date: Aug 2011
Location: Atlanta
Funny you mention this.

Happened to me yesterday evening. 3 years with iPhones, have had iPhone 5 since September, not once.

But did that yesterday afternoon. *shrug*
__________________
iPhone 5 \ iPad Air \ Mac mini i5/Radeon
Menel is offline   1 Reply With Quote
Old Jul 31, 2013, 07:04 AM   #16
Hekjek1
macrumors newbie
 
Join Date: Jul 2013
Location: Atlanta, ga
My iPhone 5 has always worked well and I've used it as an alarm every day since I got it when it came out last year. Now, twice in the last 2 days, it has shut down by itself even though it was not overheated and had sufficient battery power and I had to reset it to start it. Last night it did it overnight, while was charging, so now I'm late to work. I COULD buy an alarm clock but if I wanted that, I would have kept the one I had before!
Hekjek1 is offline   0 Reply With Quote

Reply
MacRumors Forums > iPhone, iPod and iPad > iPhone

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
iPhone 5 shuts down at 10-20% Cutwolf iPhone 58 Mar 21, 2014 06:18 PM
iPhone 4s shuts down when outside DaKevinn iPhone Tips, Help and Troubleshooting 6 Feb 9, 2014 01:31 PM
iPhone 4S shuts down at 5-7%? jumpmanpro97 iPhone Tips, Help and Troubleshooting 3 Sep 1, 2013 01:09 AM
iphone 5 shuts off on it's own canwe3 iPhone 9 Feb 17, 2013 03:28 PM
iPhone sometimes shuts down Lanarae iPhone Tips, Help and Troubleshooting 2 Nov 13, 2012 02:22 AM

Forum Jump

All times are GMT -5. The time now is 02:23 PM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC