Remote Desktop Connection

pinkcoffee · Mar 20, 2013, 07:40 AM

Hello.
I am using a Mac Book Pro, OSX 10.8.3
Running Remote Desktop Connection 2.1.1

I am trying to connect to my Windows 7 Pro machine at home from work.
When I clicked connect - it just spins - trying to connect and never connects.
Eventually, it seems like it kinda locks up because I can't click cancel or close it out - and I have to force quit the application.

I am running a virtual windows 7 as well, and I can RDP home with no issues from that machine.

Another side note - is when I am at home - the RDC works to my home PC with no issues

960design · Mar 20, 2013, 08:08 AM

Your work network protocols could be blocking the traffic. It's pretty common practice to ensure a safe environment for you.

Contact your network people and ask them.

I just reread that and it sounds awful. If it works everywhere except at work, then it MUST be your work network gurus locking it out. You can only get it to work by asking them to add an exception.

Or try a smarter tunneling software, something like Teamviewer.

pinkcoffee · Mar 20, 2013, 08:14 AM

I can connect from my Windows PC from my work.
I doubt it is my office - as we are network people. I remote into many many places all day everyday - just not from my mac.

zanapapa · Mar 20, 2013, 10:45 AM

I'm currently having the same problem. I am able to connect to my work computer if I use Windows via VMWare Fusion, but not through MAC version of MS RDC. Same symptoms as you, connection hangs with spinner.
Interestingly, I'm also in Florida. My ISP is Cox. I'm working with my Network Admins to figure this out. I will post if I come up with a solution. Can you check if you are able to use RDC through Windows either through Bootcamp or VMWare/Parallels?

ctucci · Mar 20, 2013, 11:14 AM

Quote:

Originally Posted by pinkcoffee

Hello.
I am using a Mac Book Pro, OSX 10.8.3
Running Remote Desktop Connection 2.1.1

I am trying to connect to my Windows 7 Pro machine at home from work.
When I clicked connect - it just spins - trying to connect and never connects.
Eventually, it seems like it kinda locks up because I can't click cancel or close it out - and I have to force quit the application.

I am running a virtual windows 7 as well, and I can RDP home with no issues from that machine.

Another side note - is when I am at home - the RDC works to my home PC with no issues

Under security, did you happen to click "Always connect, even if authentication fails"?

zanapapa · Mar 20, 2013, 12:06 PM

I have mine to connect regardless of authentication and it still fails.

pinkcoffee · Mar 20, 2013, 12:15 PM

Quote:

Originally Posted by zanapapa

I have mine to connect regardless of authentication and it still fails.

Yes. It is set to connect even if auth fails.

----------

Quote:

Originally Posted by zanapapa

I'm currently having the same problem. I am able to connect to my work computer if I use Windows via VMWare Fusion, but not through MAC version of MS RDC. Same symptoms as you, connection hangs with spinner.
Interestingly, I'm also in Florida. My ISP is Cox. I'm working with my Network Admins to figure this out. I will post if I come up with a solution. Can you check if you are able to use RDC through Windows either through Bootcamp or VMWare/Parallels?

i can connect through my windows pc just fine via rdp

zanapapa · Mar 20, 2013, 12:22 PM

The only thing that seems to have changed is updating to OSX 10.8.3 a couple of days ago. How does one report a bug to Apple?

Mar 20, 2013, 07:40 AM	#1
pinkcoffee macrumors newbie Join Date: Mar 2013 Location: Florida	Remote Desktop Connection Hello. I am using a Mac Book Pro, OSX 10.8.3 Running Remote Desktop Connection 2.1.1 I am trying to connect to my Windows 7 Pro machine at home from work. When I clicked connect - it just spins - trying to connect and never connects. Eventually, it seems like it kinda locks up because I can't click cancel or close it out - and I have to force quit the application. I am running a virtual windows 7 as well, and I can RDP home with no issues from that machine. Another side note - is when I am at home - the RDC works to my home PC with no issues
	0

Mar 20, 2013, 08:08 AM	#2
960design macrumors regular Join Date: Apr 2012 Location: Destin, FL	Your work network protocols could be blocking the traffic. It's pretty common practice to ensure a safe environment for you. Contact your network people and ask them. I just reread that and it sounds awful. If it works everywhere except at work, then it MUST be your work network gurus locking it out. You can only get it to work by asking them to add an exception. Or try a smarter tunneling software, something like Teamviewer. __________________ TI-99/4A, tape cassette, 12" B&W Zenith
	0

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Mar 20, 2013, 08:14 AM	#3
pinkcoffee Thread Starter macrumors newbie Join Date: Mar 2013 Location: Florida	I can connect from my Windows PC from my work. I doubt it is my office - as we are network people. I remote into many many places all day everyday - just not from my mac.
	0

Mar 20, 2013, 10:45 AM	#4
zanapapa macrumors newbie Join Date: Mar 2013	I'm currently having the same problem. I am able to connect to my work computer if I use Windows via VMWare Fusion, but not through MAC version of MS RDC. Same symptoms as you, connection hangs with spinner. Interestingly, I'm also in Florida. My ISP is Cox. I'm working with my Network Admins to figure this out. I will post if I come up with a solution. Can you check if you are able to use RDC through Windows either through Bootcamp or VMWare/Parallels?
	0

Mar 20, 2013, 12:06 PM	#6
zanapapa macrumors newbie Join Date: Mar 2013	I have mine to connect regardless of authentication and it still fails.
	0

Mar 20, 2013, 12:22 PM	#8
zanapapa macrumors newbie Join Date: Mar 2013	The only thing that seems to have changed is updating to OSX 10.8.3 a couple of days ago. How does one report a bug to Apple?
	0


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