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Old Mar 20, 2013, 10:12 AM   #1
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Walmart Expanding 'Scan & Go' iPhone Self-Checkout to Over 200 Stores




Reuters reports that Walmart is expanding its iPhone-based Scan & Go self-checkout system to over 200 of its stores, up from 70 currently. The company began pilot testing on the project, which allows users to scan items into an iPhone app as they shop and then easily pay for their items at a checkout station as they leave the store, last August.
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For now, "Scan & Go" only works on Apple Inc devices. An Android version should be out soon, Walmart said.

With more than half of its shoppers using smartphones, Walmart is trying to make shopping more convenient for shoppers who embrace mobile technology. More than half of the customers who have tried the "Scan & Go" feature have used it more than once, [Walmart senior vice president Gibu] Thomas said.
The Scan & Go program is currently in place at a number of Walmart stores in Georgia and Arkansas, with individual stores in Vancouver, Washington and San Jose, California also participating. The current expansion will bring the program to a number of new areas in the central and western part of the United States.
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Walmart is bringing "Scan & Go" into a dozen more markets: Denver, Colorado; Phoenix, Arizona; Omaha, Nebraska; Dallas and Austin, Texas; Oklahoma City and Tulsa, Oklahoma; Wyoming; Bozeman, Montana; Seattle, Washington; San Jose, California; and Portland, Oregon.
The report notes that while customers are able to record their purchases on their iPhones, they still must pay using traditional methods at self-checkout stations, and the company declined to comment on whether it has plans to offer more integrated mobile payment methods such as directly through the app itself.

Scan & Go is offered through the standard Walmart iOS app, with users able to access a special mode of the app when they visit Walmart locations supporting Scan & Go.

Article Link: Walmart Expanding 'Scan & Go' iPhone Self-Checkout to Over 200 Stores
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Old Mar 20, 2013, 10:15 AM   #2
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FREAKING awesome folks.
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Old Mar 20, 2013, 10:16 AM   #3
japanime
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Fantastic. I know lots of folks don't care for Walmart. But the adoption of iPhone technology by a major company is nothing but a good thing.
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Old Mar 20, 2013, 10:16 AM   #4
lolkthxbai
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Wow, I was interested when I read they were expanding this because I notice a new self checkout station being installed at my local Walmart thinking this is what it's for. Unfortunately Florida is not on the list :/ oh well
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Old Mar 20, 2013, 10:18 AM   #5
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So cool! More stores need this. Waiting in line and then getting a cashier that works like it's their first day everyday can be so painful.
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Old Mar 20, 2013, 10:20 AM   #6
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I'll use this depending on my purchases.

I almost always use the self-checkout lanes now.

The only times I don't are when I'm buying a large amount of produce. It's not a problem if it's just a few veggies, but I'm slow looking things up and the regular cashiers (unless a newb) have most of the codes memorized and they fly through them.
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Old Mar 20, 2013, 10:20 AM   #7
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I like this. I like it a lot.
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Old Mar 20, 2013, 10:22 AM   #8
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But you still have to wait in line to pay & those lines are always super long because they one have two cashiers all the time...
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Old Mar 20, 2013, 10:22 AM   #9
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Location: Canada, eh?
What could possibly go wrong with letting Wal-mart customers scan and bag their own items?
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Old Mar 20, 2013, 10:23 AM   #10
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Take that NFC
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Old Mar 20, 2013, 10:24 AM   #11
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Quote:
Originally Posted by bjsterilite View Post
Wow, I was interested when I read they were expanding this because I notice a new self checkout station being installed at my local Walmart thinking this is what it's for. Unfortunately Florida is not on the list :/ oh well
Yeah, Florida has a good track record with "technology" (in the broad term of anything invented after 1 AD)... Hanging chads anyone?

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Old Mar 20, 2013, 10:24 AM   #12
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I'm 100% familiar on how this works. Could someone please make sense of it all for me? Is this a typo or am I not understanding how this works?

....which allows users to scan items into an iPhone app as they shop and then easily pay for their items at a checkout station as they leave the store

What am I missing? If you have to go to a checkout station what is the benefit of using the iPhone app?
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Old Mar 20, 2013, 10:26 AM   #13
lolkthxbai
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Originally Posted by notjustjay View Post
What could possibly go wrong with letting Wal-mart customers scan and bag their own items?
If its anything like self-checkout they'll have some way to deter theft like a sensor to weigh the items in the bag.

----------

Quote:
Originally Posted by HenryDJP View Post
I'm 100% familiar on how this works. Could someone please make sense of it all for me? Is this a typo or am I not understanding how this works?

....which allows users to scan items into an iPhone app as they shop and then easily pay for their items at a checkout station as they leave the store

What am I missing? If you have to go to a checkout station what is the benefit of using the iPhone app?
The purpose is probably to let customers scan their own items in advance or at their own pace.
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Old Mar 20, 2013, 10:27 AM   #14
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it is awful. We have them where I live, and you still have to checkout like normal. It is nothing like the apple store app, where you literally pay from your phone and leave.
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Old Mar 20, 2013, 10:30 AM   #15
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Originally Posted by mattopotamus View Post
it is awful. We have them where I live, and you still have to checkout like normal. It is nothing like the apple store app, where you literally pay from your phone and leave.
That's exactly where I'm confused here. I'm feeling like if we have to go to a checkout station then it would seem like more work to put items into your basket, then scan each one into the iPhone app, then go to a self-checkout station. What's convenient about that?
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Old Mar 20, 2013, 10:32 AM   #16
lolkthxbai
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Originally Posted by GenesisST View Post
Yeah, Florida has a good track record with "technology" (in the broad term of anything invented after 1 AD)... Hanging chads anyone?

I'm embarrassed to say I'm from Florida but it gets worse... I live in Miami X_X we usually never see the government or business take advantage or integrate technology into their work. I'm still pretty upset we ended up spending millions on a ballpark for a team that is HORRIBLE. And some schools still use some version of Windows XP/embedded tablets for administration or POS stations because the software they use is outdated and only runs on that platform, we need more government officials to embrace modern technology or else suffer being left behind.......
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Old Mar 20, 2013, 10:32 AM   #17
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What no Michigan?

What are the Walmart Wolverines going to do?
http://www.youtube.com/watch?v=01Kz6Rw99Kk
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Old Mar 20, 2013, 10:32 AM   #18
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Originally Posted by HenryDJP View Post
That's exactly where I'm confused here. I'm feeling like if we have to go to a checkout station then it would seem like more work to put items into your basket, then scan each one into the iPhone app, then go to a self-checkout station. What's convenient about that?
You nailed it. That is exactly how it works, and it ends up being more work for us. It needs to be like the apple store self check out
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Old Mar 20, 2013, 10:33 AM   #19
HenryDJP
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Originally Posted by bjsterilite View Post
The purpose is probably to let customers scan their own items in advance or at their own pace.
Well I'm a big walmart shopper and I would certainly be looking for a way to shop easier there but I'm not seeing this being convenient still.
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Old Mar 20, 2013, 10:35 AM   #20
x13gamer
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but can we still extreme coupon with the app?
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Old Mar 20, 2013, 10:37 AM   #21
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Quote:
Originally Posted by HenryDJP View Post
That's exactly where I'm confused here. I'm feeling like if we have to go to a checkout station then it would seem like more work to put items into your basket, then scan each one into the iPhone app, then go to a self-checkout station. What's convenient about that?
It's incredibly convenient for Wal-Mart.
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Old Mar 20, 2013, 10:37 AM   #22
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Quote:
Originally Posted by HenryDJP View Post
I'm 100% familiar on how this works. Could someone please make sense of it all for me? Is this a typo or am I not understanding how this works?

....which allows users to scan items into an iPhone app as they shop and then easily pay for their items at a checkout station as they leave the store

What am I missing? If you have to go to a checkout station what is the benefit of using the iPhone app?
I figure it works like this: you walk around the store picking up what you want, and scanning them in with your iPhone as you go.

This way you get a running tally of all your items, you see the price of each thing as it scans, no more "$15?! The shelf said $10! Call for a price check!"

When you're finished shopping you see the total amount on your phone, then you walk to a self-checkout, pay that amount, and leave.

What I'm not sure about is exactly how they're going to track theft. Self-scanning machines track items by weight, but this means you'd have to take everything out of your cart/bag and put it onto the self-checkout anyway, in which case, yeah, it's only marginally less work. If you've got everything in some kind of bag already then it may not be so bad to weigh the whole bag, but that means this process is really only useful if you have a small number of items.
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Old Mar 20, 2013, 10:41 AM   #23
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cool concept. Hopefully it picks up
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Old Mar 20, 2013, 10:41 AM   #24
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The only issue i see with this is how do vegetables work?

Do you still have to place the items in a bag and on the "bag scale" to make sure you don't have anything extra?

And even if they did have this where you could walk out without even going to a checkout station, they better start installing bagging stations because there's no way in hell i'd walk out of walmart with over $150 in groceries and not have them bagged.
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Old Mar 20, 2013, 10:47 AM   #25
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Loss prevention nightmare.
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