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Old Mar 24, 2013, 04:08 AM   #1
anonymust
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Apple Technician Question(s)

I've been thinking about it for a while.

Since my first Macbook I fell in love with the products.

I think its time for me to get Apple certified.

But where should I start is the question?

What do I need to know in order to get a job at an Apple Store or the Genius Bar??

I;ve found one book online called 'OS X Lion Support Essentials'..

What kind of exams do they have in order to be certified?
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Old Mar 24, 2013, 04:52 AM   #2
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Was it really necessary to make two threads?

But to answer your question, I would assume you need to know Apple products beyond what the cause usual would know. aka: computer nerd.

Where to start? At the bottom. Retail is always the bottom IMO. Then work your way up.
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Old Mar 24, 2013, 11:16 AM   #3
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doesn't take a genius.

Quote:
Originally Posted by anonymust View Post
I've been thinking about it for a while...
at least since Dec 2012 judging by the other identical thread...

part of being a good tech is the ability to solve problems. like finding info on Apple training. i might recommend the 'site map' on apple.com which would eventually lead you to 'training.apple.com' as a decent place to start.

identify the problem, isolate the problem, resolve the problem. repeat as necessary. best of luck.
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Old Mar 24, 2013, 01:34 PM   #4
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Have you taken a gander at this: http://www.apple.com/jobs/us/
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Old Mar 24, 2013, 02:51 PM   #5
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It's very hard to jump to being a Apple Genius without any prior work history with Apple. I'm pretty sure they are not just hiring people off of the streets for those positions. They are usually internally for those positions.


So yeah... retail... i'm afraid.



*this is what was told to me by an Apple Store Manager*
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Old Mar 26, 2013, 05:22 AM   #6
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Well then Retail it will be..

I've got quite a social background, and to be honest some of the retail guys I've seen in the store are a bit boring, they seem as if they hate their jobs (maybe they do) but hey..

I'm going to start from the bottom

P.s. What do you think is up for Apple's future? All great companies cant be on the top forever! ... Over the past 5 years I think apple has really shined bright among all other tech companies! the.. I thin the iPhone is what brought apple where it is today!
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Old Mar 26, 2013, 07:17 AM   #7
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Quote:
Originally Posted by anonymust View Post
Well then Retail it will be..

I've got quite a social background, and to be honest some of the retail guys I've seen in the store are a bit boring, they seem as if they hate their jobs (maybe they do) but hey..

I'm going to start from the bottom

P.s. What do you think is up for Apple's future? All great companies cant be on the top forever! ... Over the past 5 years I think apple has really shined bright among all other tech companies! the.. I thin the iPhone is what brought apple where it is today!
That's because it's retail. Working at an Apple Store is just polishing the turd that is a retail job. But at the end of the day, it's retail and all retail sucks.
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