Go Back   MacRumors Forums > Apple Hardware > Apple TV and Home Theater

Reply
 
Thread Tools Search this Thread Display Modes
Old Mar 26, 2013, 12:39 AM   #1
MacBH928
macrumors 6502a
 
Join Date: May 2008
Bought a new TV. Is this an issue?

Hello,

I bought a new Samsung smart TV which is LED/LCD . While the tv is great I noticed some sort of white spots on my tv when the screen is dark being played in a dark room . Look at the picture I provided below.

Is this an issue? You really dont see it except when lights are off and on a black screen otherwise its hard to notice. It gets a bit on my nerves because while watching a movie it has black horizontal bars above and below the picture . That means i can notice the bottom lights all the movie. Is this repairable ? Should I take back? Or all TVs are this way?

To be honest , by this time I thought tv manufacturers had perfected the manufacturing process and there should be no such issues , especially on an expensive set like this one
MacBH928 is offline   0 Reply With Quote
Old Mar 26, 2013, 07:04 AM   #2
dantelo84
macrumors newbie
 
Join Date: Mar 2013
Thatīs clouding, I had that on one of my screens, and it never went away, well annoying... For me it started after warranty ran out so I could not return it.

Mine was LCD, my new one is LED (samsung series 5) and the blacks are amazing, should not be looking like that at all (unless its the media you are playing, try a blueray movie).

As you just bought it, I would return it and get a replacement while you can.
dantelo84 is offline   0 Reply With Quote
Old Mar 26, 2013, 08:13 AM   #3
paulrbeers
macrumors 68040
 
Join Date: Dec 2009
Quote:
Originally Posted by kingmohd84 View Post
To be honest , by this time I thought tv manufacturers had perfected the manufacturing process and there should be no such issues , especially on an expensive set like this one
Image
You realize that everything is mass-manufactured these days right? QA means only pulling something like 1 out of every 100 made to check to see if that ONE has an issue. The other 99 go as they should. Anything you buy (whether electronics, cars, etc.) have a failure rate. That's why we are provided warranties. I get you are frustrated, but to somehow believe that "by now everything should have been perfected" is just silly. Remember, that TV's are constantly evolving. That means new and different manufacturing techniques and techologies. If you want a perfect TV, then go buy an old Tube based. That technology is decades old.... Just sayin.
__________________
rMBP 11,2 15" 2.0Ghz w/ 256GB SSD
MBA 6,2 13" 1.7Ghz w/ 256GB SSD
Mac Mini 6,2 2.3ghz w/ 240GB SSD + 1TB
Mac Pro 1,1 w/ 8 cores @ 2.66 w/ 240GB SSD
paulrbeers is offline   1 Reply With Quote
Old Mar 26, 2013, 09:50 AM   #4
waw74
macrumors 68020
 
Join Date: May 2008
see if you have an option for local backlight dimming, that should take care of most of that.

otherwise, if it bothers you, take it back.

You could also go into the store, and check out the floor model of the same tv see if it has the same problems.
waw74 is offline   0 Reply With Quote
Old Mar 26, 2013, 07:13 PM   #5
pavelbure
macrumors 6502a
 
Join Date: Feb 2007
Happens a lot on LCD screens. If it is something that bothers you a lot, take it back and maybe get a plasma tv. They do not suffer from this issue.
pavelbure is offline   0 Reply With Quote
Old Mar 26, 2013, 07:51 PM   #6
MacBH928
Thread Starter
macrumors 6502a
 
Join Date: May 2008
Thanks for everyone's input. I will try to see if it can be fixed or replaced. I am so tired of having to research every product we buy now days. Why cant it be like before when u buy a quality brand everything works as advertised

Quote:
Originally Posted by paulrbeers View Post
You realize that everything is mass-manufactured these days right? QA means only pulling something like 1 out of every 100 made to check to see if that ONE has an issue. The other 99 go as they should. Anything you buy (whether electronics, cars, etc.) have a failure rate. That's why we are provided warranties. I get you are frustrated, but to somehow believe that "by now everything should have been perfected" is just silly. Remember, that TV's are constantly evolving. That means new and different manufacturing techniques and techologies. If you want a perfect TV, then go buy an old Tube based. That technology is decades old.... Just sayin.
I am sorry but this is false . Now days a lot of products got issues. My ipad 3 has greenish hue to one side. My iphone has a quick battery drain. My tv has white spots. My xbox RROD. even cars has so many issues. Manufacturers no longer care about quality, now they want a product with issues so u can replace as fast as possible . To buy a TV for $1000+ with 1 year guarantee is a joke. The manufacturer actually tells u it wont last much longer than that. TVs live a long time its not something u replace every 3 years. Plus we are talking about multi-$100 products here , not a USB stick. Such products should be manufactured with some care not mass production.
MacBH928 is offline   0 Reply With Quote
Old Mar 26, 2013, 08:04 PM   #7
brentsg
macrumors 68030
 
brentsg's Avatar
 
Join Date: Oct 2008
Thank manufacturers of disposable TVs for driving margins down and encouraging the better TV makes the crank out junk.
brentsg is online now   0 Reply With Quote
Old Mar 26, 2013, 08:14 PM   #8
paulrbeers
macrumors 68040
 
Join Date: Dec 2009
Quote:
Originally Posted by kingmohd84 View Post
Thanks for everyone's input. I will try to see if it can be fixed or replaced. I am so tired of having to research every product we buy now days. Why cant it be like before when u buy a quality brand everything works as advertised



I am sorry but this is false . Now days a lot of products got issues. My ipad 3 has greenish hue to one side. My iphone has a quick battery drain. My tv has white spots. My xbox RROD. even cars has so many issues. Manufacturers no longer care about quality, now they want a product with issues so u can replace as fast as possible . To buy a TV for $1000+ with 1 year guarantee is a joke. The manufacturer actually tells u it wont last much longer than that. TVs live a long time its not something u replace every 3 years. Plus we are talking about multi-$100 products here , not a USB stick. Such products should be manufactured with some care not mass production.
So what's false from my statement?!? Seems you made my point. Everything has issues so why you expected your new tv to be devoid of problems was ludicris is my point and you made it well....
paulrbeers is offline   1 Reply With Quote
Old Mar 27, 2013, 11:01 PM   #9
MacBH928
Thread Starter
macrumors 6502a
 
Join Date: May 2008
I thought u were defending the manufacturers and that my TV was supposedly the faulty one out of the millions produced, meaning that I just have bad luck.

I am pretty sure they wont take it back here where I live, customer service sucks
MacBH928 is offline   0 Reply With Quote
Old Mar 28, 2013, 09:56 AM   #10
Irishman
macrumors 68020
 
Join Date: Nov 2006
Quote:
Originally Posted by kingmohd84 View Post
Hello,

I bought a new Samsung smart TV which is LED/LCD . While the tv is great I noticed some sort of white spots on my tv when the screen is dark being played in a dark room . Look at the picture I provided below.

Is this an issue? You really dont see it except when lights are off and on a black screen otherwise its hard to notice. It gets a bit on my nerves because while watching a movie it has black horizontal bars above and below the picture . That means i can notice the bottom lights all the movie. Is this repairable ? Should I take back? Or all TVs are this way?

To be honest , by this time I thought tv manufacturers had perfected the manufacturing process and there should be no such issues , especially on an expensive set like this one
Image
What model TV did you buy, and how long ago did you buy it?
Irishman is offline   0 Reply With Quote
Old Mar 28, 2013, 10:38 AM   #11
blanka
macrumors 68000
 
Join Date: Jul 2012
Cheap TV's use white-LED backlights on the edge. The spots are probably on the places where the LED's enlighten the diffuser panel on the back of the screen.
It is the fate of the race for the thinnest. Get a CCFL doorstopper model with 8-10cm depth if this is not your liking.
blanka is offline   0 Reply With Quote
Old Mar 28, 2013, 10:39 AM   #12
Cloudsurfer
macrumors 6502a
 
Cloudsurfer's Avatar
 
Join Date: Apr 2007
Location: Netherlands
There is nothing wrong with your tv. That is just the LED backlighting that is projected behind the pixels.

Every LED tv except the high end (read $$$) models suffer from this.

I was so annoyed by this actually that I returned my LED for a Plasma a few months back. That turned out to be the best choice I ever made.

If you don't like Plasma, you may want to hold out and wait until OLED becomes mainstream.
__________________
MacBook Pro 13" 2010 | 2.4 GHz | 5GB RAM
iPhone 6 Plus 64GB | TV 3
Past: 2006 17" iMac, 2006 MacBook, 2007 MBP, iPhone 3GS/4S/5
Cloudsurfer is offline   0 Reply With Quote
Old Mar 29, 2013, 02:01 AM   #13
MacBH928
Thread Starter
macrumors 6502a
 
Join Date: May 2008
@irishman
i just bought this new , I paid $1380 for it. its serial is UA46ES6200 .

@cloudsurfer

I am sorry to hear about this. I have been waiting out to buy an HDTV since the Gears of War days (2006). when the time finally came , everyone was so amazed by how beautiful and sharp these new led/lcd tvs are . When I finally bought my tv , I hear they suffer from issues. All my life I have been hearing the issues were with the plasma tvs where they get picture burn-ins . I never heard there where issues with the LCD ones , at least not after 2010 .

As for me , Plasma tvs are a lot less in variety (at least around here) so choihce will be limited , and in the shops the LCD ones always looked more beautiful or vibrant. Thats how I made my choice .

I really am starting to hate todays culture of having to research everything you buy from USB sticks to home building material. Why cant we buy stuff that works as advertised
MacBH928 is offline   0 Reply With Quote
Old Mar 29, 2013, 10:30 AM   #14
JoeBlow74
macrumors regular
 
Join Date: Aug 2012
I think that is what is called Localized Dimming. There are an array of LED's behind the screen and the TV is supposed to turn off the LED's if it does not need them. This is all about saving electricity. It also helps the TV produce blacker blacks, contributing to a supposed better picture quality. My old LG LED TV had that setting. I disabled it because when I was watching a dark movie at night, the whole screen was cloudy and made the picture quality very poor. I understand the reason behind Localized Dimming, but it just does not work correct. This is why I got rid of the LED and purchased a plasma. Untill they fix the pixelation, motion blur, and localized dimming, I will always buy a plasma. LED/LCD TV technologically will never have a better picture quality than LCD. LCD's cannot open and close fast enough to make a good picture quality. This is why I am waiting for OLED to come to the mass market. I have not seen an OLED set in person, so I cannot judge. If I were you, take back the Samsung and get a plasma. LG and Panasonic make an excellent plasma.
JoeBlow74 is offline   0 Reply With Quote
Old Mar 29, 2013, 10:31 AM   #15
CocoaPuffs
macrumors 68010
 
Join Date: Aug 2008
Quote:
Originally Posted by kingmohd84 View Post
I really am starting to hate todays culture of having to research everything you buy from USB sticks to home building material. Why cant we buy stuff that works as advertised
Capitalism baby!

But ya, if you have OCD and this bothers you, I guess you could always pack it up, drive it back to the door, carry it to the counter, and get a new one.

Then again, I guess if this bothers you enough to prompt you to post, you really should bring it back.
CocoaPuffs is offline   0 Reply With Quote
Old Mar 29, 2013, 11:04 AM   #16
JoeBlow74
macrumors regular
 
Join Date: Aug 2012
Quote:
Originally Posted by CocoaPuffs View Post
Capitalism baby!

But ya, if you have OCD and this bothers you, I guess you could always pack it up, drive it back to the door, carry it to the counter, and get a new one.

Then again, I guess if this bothers you enough to prompt you to post, you really should bring it back.


LOL! Capitalism! Where the rich get richer and the poor....well...get poorer. I actually like reserching products before I spend my money. It is called being an informed consumer. Big corporations do not like people like me because I vote with my wallet. Most big corporations are hoping people just spend their money on what is advertised. Most big corporations want dumb consumers, so the core-political can run to the bank.
JoeBlow74 is offline   0 Reply With Quote
Old Mar 29, 2013, 06:52 PM   #17
Cloudsurfer
macrumors 6502a
 
Cloudsurfer's Avatar
 
Join Date: Apr 2007
Location: Netherlands
Quote:
Originally Posted by kingmohd84 View Post
All my life I have been hearing the issues were with the plasma tvs where they get picture burn-ins . I never heard there where issues with the LCD ones , at least not after 2010 .

As for me , Plasma tvs are a lot less in variety (at least around here) so choihce will be limited , and in the shops the LCD ones always looked more beautiful or vibrant. Thats how I made my choice .
The burn-in problem is almost non-existent on modern plasmas. The technology has come a long way. You would really have to abuse your tv for an image to persist forever.

LED appears more vibrant because it has a brighter light source. With plasma, the pixels themselves light up which results in much dimmer light. This could affect viewing in bright rooms, but in dark rooms plasma has the advantage as the dimmer screen is much easier on the eyes. In my experience however, plasma is bright enough even during the day.

Plasma choice is limited for two reasons: on store displays a LED appears more vibrant and vivid because a store setting is always bright, and a Plasma consumes about twice the amount of energy of a LED set. So, the consumer will almost always go for LED, and the industry makes what the consumer wants...
__________________
MacBook Pro 13" 2010 | 2.4 GHz | 5GB RAM
iPhone 6 Plus 64GB | TV 3
Past: 2006 17" iMac, 2006 MacBook, 2007 MBP, iPhone 3GS/4S/5
Cloudsurfer is offline   0 Reply With Quote
Old Mar 30, 2013, 07:00 PM   #18
Irishman
macrumors 68020
 
Join Date: Nov 2006
Quote:
Originally Posted by kingmohd84 View Post
@irishman
i just bought this new , I paid $1380 for it. its serial is UA46ES6200 .

@cloudsurfer

I am sorry to hear about this. I have been waiting out to buy an HDTV since the Gears of War days (2006). when the time finally came , everyone was so amazed by how beautiful and sharp these new led/lcd tvs are . When I finally bought my tv , I hear they suffer from issues. All my life I have been hearing the issues were with the plasma tvs where they get picture burn-ins . I never heard there where issues with the LCD ones , at least not after 2010 .

As for me , Plasma tvs are a lot less in variety (at least around here) so choihce will be limited , and in the shops the LCD ones always looked more beautiful or vibrant. Thats how I made my choice .

I really am starting to hate todays culture of having to research everything you buy from USB sticks to home building material. Why cant we buy stuff that works as advertised
The brighter haloing effect around the perimeter is normal for an edge-lit LED/LCD TV. The blobs of light in the middle is not normal, however.
Irishman is offline   0 Reply With Quote

Reply
MacRumors Forums > Apple Hardware > Apple TV and Home Theater

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
bought 3gs for my aunt and it has issue patt2k iPhone 14 Apr 10, 2014 10:37 PM
Bought used iPhone 5 off CL, will Apple issue me a refurb? Kendo iPhone 18 Sep 18, 2013 03:51 PM
Font rendering issue with rMBP (Macbook issue or website issue?) Vinterbird MacBook Pro 8 Feb 27, 2013 11:42 AM
iPhone: Bought first Newsstand issue. Fail. Menel iOS 6 2 Oct 31, 2012 01:36 PM
So if I have an issue with my iPhone, and I bought it from radioshack... tymaster50 iPhone 8 Oct 24, 2012 06:15 PM

Forum Jump

All times are GMT -5. The time now is 05:00 PM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC