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Old Apr 2, 2013, 09:22 AM   #1
metsphan23
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Someone, please help me! I am a T-Mobile customer, and want an iPhone!

please, i walked into a tmobile store, and the dude knew nothing about what was happening, and tmobile chat never works for me.

i am currently a tmobile customer, who wants an iphone, 4 or 5. doesnt matter. i have about 2 years left on my contract, and i am not eligble for an upgrade for another few months.

the dude in the store was mentioning something about being in a certain credit class, but even he said he didnt know how it was going to work. all i want is a iphone with tmobile service, that i already have.

how much will i have to pay? does anyone know? please , please help
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Old Apr 2, 2013, 09:33 AM   #2
Ste Nova
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go back next friday

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Old Apr 2, 2013, 09:36 AM   #3
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Well, I am just seeking if anyone had any information about what's going to happen. "Go back next Friday" leaves me clueless when I walk in, and otherwise might be unprepared to pay an unprecedented amount of money. Anyone else?
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Old Apr 2, 2013, 09:37 AM   #4
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If you're a credit class that didn't have to pay a deposit when you started your service then you will pay $99 upfront for the iPhone 5, $70 upfront for the 4S, or $15 upfront for the iPhone 4.

If you paid a deposit when you activated your service then you will pay more than those prices but Tmobile had not yet revealed iPhone pricing for those customers.
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Old Apr 2, 2013, 09:39 AM   #5
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Perhaps you can call them and they'll let you out of the contract but if you're under contract with them you may be limited in what you can do.
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Old Apr 2, 2013, 09:39 AM   #6
Ste Nova
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Originally Posted by metsphan23 View Post
Well, I am just seeking if anyone had any information about what's going to happen. "Go back next Friday" leaves me clueless when I walk in, and otherwise might be unprepared to pay an unprecedented amount of money. Anyone else?
oh ok, in that case sign up here https://explore.t-mobile.com/iphone-5 and they will let you know when the information is released
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Old Apr 2, 2013, 09:42 AM   #7
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Originally Posted by maflynn View Post
Perhaps you can call them and they'll let you out of the contract but if you're under contract with them you may be limited in what you can do.
I'm most likely going to buy an unlocked iPhone from the apple store, then just insert my tmobile chip. It's sad how customers who are already with tmobile get the short end of the stick, and new customers get all the benefits.

Ps, I don't have any credit, because in the past, I've tried to get an iPhone via sprint or Verizon, and they all ran credit checks on me, only to surprise me that I have to pay like 800 dollars upfront.
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Old Apr 2, 2013, 09:44 AM   #8
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Originally Posted by metsphan23 View Post
It's sad how customers who are already with tmobile get the short end of the stick, and new customers get all the benefits.
Not to justify their actions but they're not alone. Any new promotions or change in policy typically is only for new customers. Existing customers need to live within the contract they signed.
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Old Apr 2, 2013, 09:46 AM   #9
617aircav
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Originally Posted by metsphan23 View Post
I'm most likely going to buy an unlocked iPhone from the apple store, then just insert my tmobile chip. It's sad how customers who are already with tmobile get the short end of the stick, and new customers get all the benefits.

Ps, I don't have any credit, because in the past, I've tried to get an iPhone via sprint or Verizon, and they all ran credit checks on me, only to surprise me that I have to pay like 800 dollars upfront.
Lol you were once a new customer so you got your benefits. I'm sure you were happy then
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Old Apr 2, 2013, 09:49 AM   #10
metsphan23
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Lol you were once a new customer so you got your benefits. I'm sure you were happy then
Yeah this was like 10 years ago. Phones have advanced, and prices have gone up. But the worst part is lack of information from tmobile. They make an announcement that the iPhone is coming, yet details are scarce at best. I have to wait until the 12th, when I bet all tmobile stores will be packed with people that have a huge amounts of questions, like myself.
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Old Apr 2, 2013, 09:51 AM   #11
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Not to justify their actions but they're not alone. Any new promotions or change in policy typically is only for new customers. Existing customers need to live within the contract they signed.
Agreed. All the other carriers would be doing the same thing.
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Old Apr 2, 2013, 09:52 AM   #12
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Well either way with the new Tmobile plans you will eventually pay full price for the device. You can pay it all upfront or you can pay on monthly installments with your bill. You need to go into a store and talk to someone who knows what they're doing and they can tell you what your options are. How long you have left on your contract is irrelevant. It's about how long it's been since you got a subsidized device that will determine whether or not you are eligible to switch to the new plans and get the new customer pricing.
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Old Apr 2, 2013, 09:56 AM   #13
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Well either way with the new Tmobile plans you will eventually pay full price for the device. You can pay it all upfront or you can pay on monthly installments with your bill. You need to go into a store and talk to someone who knows what they're doing and they can tell you what your options are. How long you have left on your contract is irrelevant. It's about how long it's been since you got a subsidized device that will determine whether or not you are eligible to switch to the new plans and get the new customer pricing.
My last phone upgrade was march 2012.
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Old Apr 2, 2013, 09:58 AM   #14
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Ps, I don't have any credit, because in the past, I've tried to get an iPhone via sprint or Verizon, and they all ran credit checks on me, only to surprise me that I have to pay like 800 dollars upfront.
I couldn't get anything on credit either as I buy everything with cash
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Old Apr 2, 2013, 10:00 AM   #15
metsphan23
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Straight cash homie
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Old Apr 2, 2013, 10:06 AM   #16
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My last phone upgrade was march 2012.
Then you would have to pay $100 to switch early to the new Uncarrier plan and then pay whatever the upfront cost of the iPhone is. The BB Z10 is like $229 upfront for customers without good credit so if the iPhone 5 is similar then that's what you would have to pay upfront out of pocket to get it. The $100 for switching plans is billed on your next bill.
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Old Apr 2, 2013, 10:13 AM   #17
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Then you would have to pay $100 to switch early to the new Uncarrier plan and then pay whatever the upfront cost of the iPhone is. The BB Z10 is like $229 upfront for customers without good credit so if the iPhone 5 is similar then that's what you would have to pay upfront out of pocket to get it. The $100 for switching plans is billed on your next bill.
But I don't have any credit, hence my problem. If I have to pay more then 350 in total, I will go unlocked from apple. Too many fees.
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Old Apr 2, 2013, 06:33 PM   #18
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Originally Posted by metsphan23 View Post
please, i walked into a tmobile store, and the dude knew nothing about what was happening, and tmobile chat never works for me.

i am currently a tmobile customer, who wants an iphone, 4 or 5. doesnt matter. i have about 2 years left on my contract, and i am not eligble for an upgrade for another few months.

the dude in the store was mentioning something about being in a certain credit class, but even he said he didnt know how it was going to work. all i want is a iphone with tmobile service, that i already have.

how much will i have to pay? does anyone know? please , please help
The $99 down for the iPhones will only happen if you have a good credit score (I'm not sure how much though)

iPhone 5 = $99 + $20 a month
iPhone 4S = $70 + $20 a month
iPhone 4 = $15 + $20 a month
(This is on approved credit)

Check the T-Mobile site out for migration fees: http://support.t-mobile.com/docs/DOC-3282
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Old Apr 3, 2013, 10:13 AM   #19
metsphan23
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The $99 down for the iPhones will only happen if you have a good credit score (I'm not sure how much though)

iPhone 5 = $99 + $20 a month
iPhone 4S = $70 + $20 a month
iPhone 4 = $15 + $20 a month
(This is on approved credit)

Check the T-Mobile site out for migration fees: http://support.t-mobile.com/docs/DOC-3282
I don't have any credit. I've mentioned this previously.
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Old Apr 3, 2013, 11:32 AM   #20
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I don't have any credit. I've mentioned this previously.
Can't you just pay the unsubsidized price then? Or am I missing something?
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Old Apr 3, 2013, 11:37 AM   #21
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Can't you just pay the unsubsidized price then? Or am I missing something?
I think the OP doesn't have the cash to buy one outright which has been inferred in a couple of posts
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Old Apr 3, 2013, 11:38 AM   #22
Menel
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Originally Posted by metsphan23 View Post
But I don't have any credit, hence my problem. If I have to pay more then 350 in total, I will go unlocked from apple. Too many fees.
That doesn't make any sense.

You'd rather pay the $650 to Apple for unlocked iPhone 5, rather than $580 to TMobile...?
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Old Apr 3, 2013, 11:53 AM   #23
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Originally Posted by maflynn View Post
I think the OP doesn't have the cash to buy one outright which has been inferred in a couple of posts
I don't think the op has credit, they've already indicated that they can buy an unlocked phone from Apple.
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Old Apr 3, 2013, 12:04 PM   #24
frd1963
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Originally Posted by metsphan23 View Post
I don't have any credit. I've mentioned this previously.
Problem solved. You don't have credit and you pay only with cash anyway. Buy the iPhone with cash either from T-Mobile or Apple, or eBay, etc. and pay just the monthly service fee to T-Mobile.

If you have no credit, and it was 10 years ago since you got any subsidies from T-Mobile (e.g., discounted/free phone,) then I doubt you are currently paying subsidy fees. However, T-Mobile's new policy is based on the fact that hiding this type of information from the customer is evil, so they should have no problem sharing that with you. If necessary , use some of your cash to pay off those subsidies as well, and you are all set.

In fact, if you don't plan on purchasing your iPhone from T-Mobile anyway, then you can start using it before April 12th.

I hope this helps,
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Old Apr 3, 2013, 12:17 PM   #25
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I don't think the op has credit, they've already indicated that they can buy an unlocked phone from Apple.
I'm all confused then - why not just buy a phone outright at this stage
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