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Old Apr 17, 2013, 06:03 PM   #1
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Apple Extends Repair Program for MacBook Bottom Case Defects




In 2011, Apple announced a worldwide repair program for MacBooks with a defective bottom case, which caused the rubber surface to separate from the hard plastic casing.

The program originally stated that Apple would replace the bottom case of any affected MacBook for two years from the date of purchase, but the company recently extended the replacement period to four years from the original date of purchase.

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Apple has determined that under certain circumstances the rubber surface on some MacBooks may separate from the bottom case of the system. MacBooks shipped between October 2009 and April 2011 may experience this issue.

Apple will replace the bottom case of any affected MacBook, free of charge, that exhibits the issue.

This program covers affected MacBooks for four years from original purchase date. Apple will continue to evaluate the service data and will provide further extensions to this program as needed.
Apple is offering several different repair options, which include visiting an Apple Retail Store, an Apple Authorized Service Provider, or ordering a replacement kit online.

Article Link: Apple Extends Repair Program for MacBook Bottom Case Defects
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Old Apr 17, 2013, 06:06 PM   #2
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arcade noise: TIME EXTENDED
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Old Apr 17, 2013, 06:25 PM   #3
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Haven't heard of this before.
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Old Apr 17, 2013, 06:32 PM   #4
Jessica Lares
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Oh god, I hated the rubber they used to use on stuff. I think this is a main reason why they did away with their docks for the iPhones too.
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Old Apr 17, 2013, 06:35 PM   #5
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people still use these dinosaurs
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Old Apr 17, 2013, 06:45 PM   #6
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What is a replacement kit? Surely people aren't doing this repair themselves? And they won't be swapping laptops?
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Old Apr 17, 2013, 07:18 PM   #7
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Quote:
Originally Posted by RoastingPig View Post
people still use these dinosaurs
My work laptop is a 2009 model MacBook... Schools don't get rid of laptops until they literally die.
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Old Apr 17, 2013, 07:18 PM   #8
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people still use these dinosaurs
People don't have thousands of pounds to drop on a new computer each year. Old MacBooks running Snow Leopard have no problems with light browsing/word processing, etc.. Not all people need the latest and greatest; some are simply satisfied with what they have!
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Old Apr 17, 2013, 07:28 PM   #9
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using one running Mountain Lion right now
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Old Apr 17, 2013, 07:58 PM   #10
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How about the rubber feet on new MacBooks and MacBook Pro's? They are just glued there, and have all fallen off for me. Not exactly good design.
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Old Apr 17, 2013, 08:08 PM   #11
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What MacBook is that with an Apple logo on the bottom? I have a 2007 one, and it is plain on the bottom. Maybe I'm just missing something.
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Old Apr 17, 2013, 08:33 PM   #12
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Is this related to the clicking sound in my 2011 MacBook Pro, or is that something else?
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Old Apr 17, 2013, 08:42 PM   #13
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Originally Posted by RoastingPig View Post
people still use these dinosaurs
Are you serious? I have one and still runs like a champ.
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Old Apr 17, 2013, 08:48 PM   #14
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Haven't heard of this before.
Cool..

I made use of this program in 2011 with my white mb. Nice as it gives you a bunch of spare bottom vase screws as well
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Old Apr 17, 2013, 09:01 PM   #15
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Now if Apple would just acknowledge the cracked plastic body on these models. One of my good friends has a white unibody macbook and the whole thing has cracks all over it. Pretty pathetic.

I tried taking it into the Boylston Street store and asked and they want to charge me, even though I've tried to reason with them that I'm quite the loyal Apple customer
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Old Apr 17, 2013, 09:40 PM   #16
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Fortunately, my wife's 2007 Macbook is still going strong (not affected by this recall). The case is a little beaten up, but it's holding together. A year ago it seemed like it wasn't going to make it but I spent about $120 on a RAM upgrade to 2GB and faster Hard Drive (7200 RPM), and it got new life. Here's to another 6 months - 1 year, and this may be one of the longest lived laptops we've ever owned!
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Old Apr 17, 2013, 11:05 PM   #17
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Originally Posted by RoastingPig View Post
people still use these dinosaurs
Actually if I could, I would like to buy a white macbook like the one I used to have some years ago. I think it's an iconic design.
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Old Apr 18, 2013, 12:51 AM   #18
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Quote:
Originally Posted by RoastingPig View Post
people still use these dinosaurs
I guess you have never heard of the PowerPC section of this forum?
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Old Apr 18, 2013, 01:13 AM   #19
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Quote:
Originally Posted by RoastingPig View Post
people still use these dinosaurs
Dinosaurs have been extinct for about 66 million years. These computers shipped 25 months ago. So let me bring you up to date with a general timeline



|---------------------------------|---------------------------|
God or something_______Dinosaurs die__________MacBooks Sold
_____________________________________________MacBooks Repaired


Give or take one or two -
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Old Apr 18, 2013, 01:48 AM   #20
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Originally Posted by RoastingPig View Post
people still use these dinosaurs
Yes, MacBooks are very reliable.
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Old Apr 18, 2013, 02:38 AM   #21
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I've got one of these from 2009, and since it was a hand me down, it had two hairline cracks in the hinge, there was a massive crack where the ethernet connecter was, the rubber was coming off and the trackpad was stuck due to grease and dirt getting underneath (I assume they ate?)
Apple (who I love anyway) were fantastic in that when we took my Macbook into NextByte they replaced nearly everything, so it looked nearly new. I believe that they didn't only put a bezel on, but a new screen too. The rubber was replaced, and since 2010 hasn't come off. The trackpad is all good, the only thing they didn't replace, was considering the size of the crack it's understandable.

Yes, people do still use this "dinosaurs". Mine does light gaming (Minecraft) absolutely fine My dad's 2006 black MB is still going strong too (and Apple even replaced the hard drive under warranty when it failed!)
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Old Apr 18, 2013, 03:23 AM   #22
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people still use these dinosaurs
I'm still using a 2006 Macbook, with a recently added SDD it's fast enough to last another few years for me.
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Old Apr 18, 2013, 05:46 AM   #23
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Quote:
Originally Posted by RoastingPig View Post
people still use these dinosaurs
LOL, my wife still uses one of these for daily work, and frankly still has no reason to replace it! Same goes for me and my "Mid 2007 iMac". Honestly, unless your gaming on the thing, which she doesn't, this Macbook has a few good years left in it! (Have better things to spend money on than a new comp every few years).
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Old Apr 18, 2013, 07:56 AM   #24
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Originally Posted by Jessica Lares View Post
Oh god, I hated the rubber they used to use on stuff. I think this is a main reason why they did away with their docks for the iPhones too.
Quote:
Originally Posted by JamzeePeter View Post
I disliked the rubberized they used to use on things. I think this is a primary purpose why they did away with their docks for the iPhones too. . . . . .. .
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Old Apr 18, 2013, 08:22 AM   #25
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Originally Posted by davidg4781 View Post
Easily a spammer. He's going into all threads rewording stuff (probably with a generator) and reposting it as his thoughts with . . . . afterwards.
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