Go Back   MacRumors Forums > iPhone, iPod and iPad > iPhone > iPhone Tips, Help and Troubleshooting

Reply
 
Thread Tools Search this Thread Display Modes
Old Apr 26, 2013, 01:34 AM   #1
ijohn.8.80
macrumors 65816
 
ijohn.8.80's Avatar
 
Join Date: Jul 2012
Location: Adelaide, Oztwaylya.
iPhone 5 bluetooth pairing problem

My problem is basically that my iPhone 5 wont pair with any bluetooth devices at all. It won't even see other bluetooth devices and when it actually does, well, it ONLY sees my iMac, it wont pair at all.

Any tips? Anyone?

I've been to Apples support forums and there are about 100 pages of the same problem with the same iPhone and very few problems solved regardless of hard resets or wiping and reinstalling the phone.

Is it a dud 5 or is the 5 a dud in this regard?
__________________
YouTube is not the resurrection of Dada
ijohn.8.80 is offline   0 Reply With Quote
Old Apr 26, 2013, 09:20 PM   #2
ijohn.8.80
Thread Starter
macrumors 65816
 
ijohn.8.80's Avatar
 
Join Date: Jul 2012
Location: Adelaide, Oztwaylya.
Further to this I thought I'd see if my iPhone 4 could use its bluetooth properly and it doesn't either! Both phones are on 6.1.3 and won't find anything, they just have an infinite searching loop with the iPhone 5 sometimes finding the iMac, but never actually pairing...

My iPad which is on 6.1.3 also finds every bluetooth device perfectly however!

Does anyone have any idea what's going on here and what to do so as to rectify this issue?
__________________
YouTube is not the resurrection of Dada
ijohn.8.80 is offline   0 Reply With Quote
Old Apr 27, 2013, 12:57 AM   #3
dictoresno
macrumors 68020
 
dictoresno's Avatar
 
Join Date: Apr 2012
Location: NJ
and youre sure the other devices you are trying to pair are discoverable?
__________________
Verizon iPhone 6, 128GB Space Grey
iPad Mini 16GB Black, iPad 1 32 GB Black
iPod Touch 4th Generation 64GB Black
dictoresno is offline   0 Reply With Quote
Old Apr 27, 2013, 01:22 AM   #4
ijohn.8.80
Thread Starter
macrumors 65816
 
ijohn.8.80's Avatar
 
Join Date: Jul 2012
Location: Adelaide, Oztwaylya.
Quote:
Originally Posted by dictoresno View Post
and youre sure the other devices you are trying to pair are discoverable?
Yeah, just verified it again.
__________________
YouTube is not the resurrection of Dada
ijohn.8.80 is offline   0 Reply With Quote
Old Apr 27, 2013, 01:46 AM   #5
dictoresno
macrumors 68020
 
dictoresno's Avatar
 
Join Date: Apr 2012
Location: NJ
what are the devices you are trying to pair with?
__________________
Verizon iPhone 6, 128GB Space Grey
iPad Mini 16GB Black, iPad 1 32 GB Black
iPod Touch 4th Generation 64GB Black
dictoresno is offline   0 Reply With Quote
Old Apr 27, 2013, 02:03 AM   #6
ijohn.8.80
Thread Starter
macrumors 65816
 
ijohn.8.80's Avatar
 
Join Date: Jul 2012
Location: Adelaide, Oztwaylya.
The Auris is the main thing we want connected, we borrowed a friends bluetooth 4.0 headset and also used our iMacs for testing the finding and pairing processes. The iPad has connected to everything instantly and the iPhone 5 has only occasionally even recognised my iMac, but never paired successfully.

I have a Klipsch iGroove SXT dock in the kitchen and at the moment I have to plug in a 3.5mm jack to play music through it. Problem is you have to remove the jack from the Klipsch dock or it remains powered up thinking somethings still active. It's a pain in the butt plugging in and out at the back of it all the time. I just want to use my Auris bluetooth receiver with my iPhone 5, the wife's iPhone 4 sits in the cradle no worries as it's got the 30 pin connector. I can use the iPad perfectly with it through bluetooth, but I don't really want that huge thing just to listen to some tracks.
__________________
YouTube is not the resurrection of Dada

Last edited by ijohn.8.80; Apr 27, 2013 at 02:09 AM. Reason: clarification
ijohn.8.80 is offline   0 Reply With Quote
Old Apr 27, 2013, 02:12 AM   #7
dictoresno
macrumors 68020
 
dictoresno's Avatar
 
Join Date: Apr 2012
Location: NJ
have you tried to restore the phone? unless theres a hardware issue, the problem could be software related. i would start there. the phone supports the BT profiles the auris uses. i dont see any other reason why it wont work. i paired my 5 with a bluetooth headset the other day, without any issues. didnt even require me to put in the 0000 BT code. it paired immediately without issue.
__________________
Verizon iPhone 6, 128GB Space Grey
iPad Mini 16GB Black, iPad 1 32 GB Black
iPod Touch 4th Generation 64GB Black
dictoresno is offline   0 Reply With Quote
Old Apr 27, 2013, 02:15 AM   #8
ijohn.8.80
Thread Starter
macrumors 65816
 
ijohn.8.80's Avatar
 
Join Date: Jul 2012
Location: Adelaide, Oztwaylya.
Quote:
Originally Posted by dictoresno View Post
have you tried to restore the phone? unless theres a hardware issue, the problem could be software related. i would start there. the phone supports the BT profiles the auris uses. i dont see any other reason why it wont work.
Over on the Apple support site they said to do a full reinstall, not from backup, it's the only thing I haven't done yet. I really didn't want to have to go that route if at all possible. Oh well, here I go. I'll be back with an update in a while...
__________________
YouTube is not the resurrection of Dada
ijohn.8.80 is offline   0 Reply With Quote
Old Apr 27, 2013, 02:18 AM   #9
SnowLeopard2008
macrumors 604
 
SnowLeopard2008's Avatar
 
Join Date: Jul 2008
Location: Silicon Valley
Send a message via AIM to SnowLeopard2008
Out of the various smartphones I work with as a developer, the iPhone 5 seems to be the best with Bluetooth devices. Mine pairs with my Bluetooth headset and headphones perfectly. Zero problems. I also have paired with my MBA a few days ago. Same thing.
__________________
Mac Pro | Thunderbolt Display | iPhone 6 | iPad mini | Apple TV | AirPort Extreme
SnowLeopard2008 is offline   0 Reply With Quote
Old Apr 27, 2013, 02:21 AM   #10
ijohn.8.80
Thread Starter
macrumors 65816
 
ijohn.8.80's Avatar
 
Join Date: Jul 2012
Location: Adelaide, Oztwaylya.
OMG... 2 hours to download iOS 6.1.3
__________________
YouTube is not the resurrection of Dada
ijohn.8.80 is offline   0 Reply With Quote
Old Apr 27, 2013, 02:24 AM   #11
dictoresno
macrumors 68020
 
dictoresno's Avatar
 
Join Date: Apr 2012
Location: NJ
Quote:
Originally Posted by ijohn.8.80 View Post
Over on the Apple support site they said to do a full reinstall, not from backup, it's the only thing I haven't done yet. I really didn't want to have to go that route if at all possible. Oh well, here I go. I'll be back with an update in a while...
people have had their wifi slider switch and auto brightness sliders not appear in ios. once they restored, they appeared. so a software reinstall should be the way to fix it. if not, i would say it could be hardware related. if you bring it to apple, they will ask/tell you to restore anyways as a starting point.

----------

Quote:
Originally Posted by ijohn.8.80 View Post
OMG... 2 hours to download iOS 6.1.3
through itunes? you could manually download it from another website then manually restore to it. the IPSW files are like 900MB, so it depends on how fast your internet connection is or how bogged down apples server is.

http://www.ipswdownloader.com/
__________________
Verizon iPhone 6, 128GB Space Grey
iPad Mini 16GB Black, iPad 1 32 GB Black
iPod Touch 4th Generation 64GB Black
dictoresno is offline   1 Reply With Quote
Old Apr 27, 2013, 02:24 AM   #12
ijohn.8.80
Thread Starter
macrumors 65816
 
ijohn.8.80's Avatar
 
Join Date: Jul 2012
Location: Adelaide, Oztwaylya.
Thanks for your help, hopefully this sorts it, it's otherwise faultless (to me).
__________________
YouTube is not the resurrection of Dada
ijohn.8.80 is offline   0 Reply With Quote
Old Apr 27, 2013, 02:29 AM   #13
dictoresno
macrumors 68020
 
dictoresno's Avatar
 
Join Date: Apr 2012
Location: NJ
good luck. worst case, bring it to apple and have them check it out.
__________________
Verizon iPhone 6, 128GB Space Grey
iPad Mini 16GB Black, iPad 1 32 GB Black
iPod Touch 4th Generation 64GB Black
dictoresno is offline   0 Reply With Quote
Old Apr 27, 2013, 02:30 AM   #14
ijohn.8.80
Thread Starter
macrumors 65816
 
ijohn.8.80's Avatar
 
Join Date: Jul 2012
Location: Adelaide, Oztwaylya.
Quote:
Originally Posted by dictoresno View Post
through itunes? you could manually download it from another website then manually restore to it. the IPSW files are like 900MB, so it depends on how fast your internet connection is or how bogged down apples server is.

http://www.ipswdownloader.com/
Thanks a bunch for the link, looks like that will take an hour.
__________________
YouTube is not the resurrection of Dada
ijohn.8.80 is offline   0 Reply With Quote
Old Apr 27, 2013, 02:53 AM   #15
dictoresno
macrumors 68020
 
dictoresno's Avatar
 
Join Date: Apr 2012
Location: NJ
Quote:
Originally Posted by ijohn.8.80 View Post
Thanks a bunch for the link, looks like that will take an hour.
no problemo. let us know how it all works out.
__________________
Verizon iPhone 6, 128GB Space Grey
iPad Mini 16GB Black, iPad 1 32 GB Black
iPod Touch 4th Generation 64GB Black
dictoresno is offline   0 Reply With Quote
Old Apr 27, 2013, 08:27 AM   #16
ijohn.8.80
Thread Starter
macrumors 65816
 
ijohn.8.80's Avatar
 
Join Date: Jul 2012
Location: Adelaide, Oztwaylya.
Okay, after much time and wasted bandwidth, no change what so ever for the iPhone 5. The wife won't let me touch her iPhone 4.

I suppose I get the happy bonus of being able to reorganise my app icons again...

The iPhone 5 now won't even recognise the iMac to attempt a pairing process. The iPad sees 2 iMacs, 3 Macbooks and the Auris bluetooth receiver for the dock in the kitchen.

We don't have an Apple store here yet, it's still being fitted out and is under wraps with the black plastic. Back to Vodafone to see if I can get a replacement that works with bluetooth I guess.
__________________
YouTube is not the resurrection of Dada
ijohn.8.80 is offline   0 Reply With Quote
Old Apr 27, 2013, 08:35 AM   #17
dictoresno
macrumors 68020
 
dictoresno's Avatar
 
Join Date: Apr 2012
Location: NJ
That really sucks. Well at least you ruled out it being a software issue.
dictoresno is offline   0 Reply With Quote
Old Apr 27, 2013, 08:53 AM   #18
ijohn.8.80
Thread Starter
macrumors 65816
 
ijohn.8.80's Avatar
 
Join Date: Jul 2012
Location: Adelaide, Oztwaylya.
Going from my iMac, I can pair with my iPhone 5 & 4, but it then says "Not Connected" so I click that and get the dreaded "Connection Unsuccessful, iMac is not supported".

The iMac pairs with the iPad perfectly, from the iMac and from the iPad.

Going from the iPhones, neither of them sees any bluetooth connections.

Over on Apples support forums there are over 500 comments about this in one thread alone! There are several threads there on this problem with 4's, 4S's and 5's.

I'll just have to check in-store at Vodafone that the replacement one actually pairs with bluetooth items.
__________________
YouTube is not the resurrection of Dada
ijohn.8.80 is offline   0 Reply With Quote
Old Apr 27, 2013, 08:55 AM   #19
blueroom
macrumors 603
 
blueroom's Avatar
 
Join Date: Feb 2009
Location: Toronto, Canada
Most Bluetooth devices will only pair with one device at a time. You've got to disable the bluetooth on your other devices first, then put the accessory in discovery and try again.
__________________
My iOS devices are not jailbroken.
Bill
My Blog
blueroom is offline   0 Reply With Quote
Old Apr 27, 2013, 09:13 AM   #20
ijohn.8.80
Thread Starter
macrumors 65816
 
ijohn.8.80's Avatar
 
Join Date: Jul 2012
Location: Adelaide, Oztwaylya.
Quote:
Originally Posted by blueroom View Post
Most Bluetooth devices will only pair with one device at a time. You've got to disable the bluetooth on your other devices first, then put the accessory in discovery and try again.
Okay, thanks for that. We both use wireless mice with the iMacs, so they are already taken then. The iPad can't see either of the iPhones and the iPhones cant see the iPad, regardless of how many times bluetooth is switched off and on again on either the iPad or iPhones. I made sure the iPad is unpaired with everything this time. The iPad continues to see everything though (iMacs, Macbooks, the Auris receiver) and lists them all as unpaired.

I guess there may be a problem that requires a store visit.
__________________
YouTube is not the resurrection of Dada
ijohn.8.80 is offline   0 Reply With Quote
Old Jul 4, 2013, 05:32 PM   #21
Binkusama
macrumors newbie
 
Join Date: Jul 2013
After much research, I found that a stock iPhone is set up to be a host device only, so if you are trying to connect to a device for data transfer it won't allow the connection. While the iPad has more liberal Bluetooth protocols. The only way to free up the super strict iphone that I've found is to jailbreak it if you are comfortable with that sort of thing (I'm gonna wait for iOS 7 jailbreak). Also, iOS 6 can only pair with a Mac running lion or later OS.
Binkusama is offline   0 Reply With Quote

Reply
MacRumors Forums > iPhone, iPod and iPad > iPhone > iPhone Tips, Help and Troubleshooting

Tags
bluetooth, iphone 5, pairing problem, problems

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
iPhone 4S not pairing up with Bluetooth imezto iPhone Tips, Help and Troubleshooting 0 Mar 21, 2013 09:40 AM
Bluetooth Pairing on Vehicles with iPhone 5 tacvbo83 iPhone 62 Feb 22, 2013 01:14 AM
Bluetooth pairing problem myrcrr iPhone Tips, Help and Troubleshooting 0 Dec 28, 2012 10:47 AM
Iphone 5 bluetooth pairing problem bayscom iPhone 3 Nov 7, 2012 08:39 AM
Bluetooth pairing - Iphone 4 Loyola iPhone Accessories 0 Oct 27, 2012 09:04 AM

Forum Jump

All times are GMT -5. The time now is 04:34 PM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC