This may be a stupid question, but can I get my iPhone 5 replaced in Japan (while I'm traveling there) if I'm still under AT&T?
I know there are different models and whatnot, but it's still confusing me, and Apple support did nothing to help. Long story short, I was having battery issues with my 5...brought it into the Genius Bar for repair a couple of weeks ago and they reset it and claimed they "fixed" it. I then began my travels abroad, and the issue did not resolve itself (phone still turns off when battery is at 15-25%) and was going to get it looked at when I got back to the states. Yesterday, I had an accident and cracked the screen on my phone (phone still functions minus the aforementioned battery issue). Apple tells me now that I voided the warranty, so regardless of battery issues, I'll have to get the phone completely replaced for $229.
I signed a 2 year contract with AT&T on release day, so the phone is locked. I'd prefer to have a perfectly working phone sooner rather than later, so would it be possible for me to just get a replacement phone at the Osaka Apple store? I was told it'd be 20800Y, which is actually cheaper than $229. Could it come unlocked? I'm only using the phone for wifi in Japan, but I need it to work in the states.
Thanks!
I know there are different models and whatnot, but it's still confusing me, and Apple support did nothing to help. Long story short, I was having battery issues with my 5...brought it into the Genius Bar for repair a couple of weeks ago and they reset it and claimed they "fixed" it. I then began my travels abroad, and the issue did not resolve itself (phone still turns off when battery is at 15-25%) and was going to get it looked at when I got back to the states. Yesterday, I had an accident and cracked the screen on my phone (phone still functions minus the aforementioned battery issue). Apple tells me now that I voided the warranty, so regardless of battery issues, I'll have to get the phone completely replaced for $229.
I signed a 2 year contract with AT&T on release day, so the phone is locked. I'd prefer to have a perfectly working phone sooner rather than later, so would it be possible for me to just get a replacement phone at the Osaka Apple store? I was told it'd be 20800Y, which is actually cheaper than $229. Could it come unlocked? I'm only using the phone for wifi in Japan, but I need it to work in the states.
Thanks!
