Dear all,
I'm new to smartphones and recently purchased a 64Gb iPhone 4s on ebay (in hindsight a silly thing to have done).
After getting sick and tired of iTunes asking me to update the phone, yesterday I ran the update. After this had been done Apple locked the phone and iTunes told me I needed to "restore" it.
When I then tried to restore I got a message, "The iPhone could not be restored. This device isn't eligible for the requested build." The phone is therefore completely inoperable.
Is anybody able to let me know why I have this problem (I assume the phone isn't correctly registered or something) and if/how it can be rectified?
Any feedback greatly appreciated.
Many thanks,
DC
I'm new to smartphones and recently purchased a 64Gb iPhone 4s on ebay (in hindsight a silly thing to have done).
After getting sick and tired of iTunes asking me to update the phone, yesterday I ran the update. After this had been done Apple locked the phone and iTunes told me I needed to "restore" it.
When I then tried to restore I got a message, "The iPhone could not be restored. This device isn't eligible for the requested build." The phone is therefore completely inoperable.
Is anybody able to let me know why I have this problem (I assume the phone isn't correctly registered or something) and if/how it can be rectified?
Any feedback greatly appreciated.
Many thanks,
DC