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Old Jun 11, 2013, 04:49 PM   #1
Vertigo50
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Cable not certified in iOS 7?

I plugged in a cheap third-party cable to charge my iPhone on iOS 7, and I get a message like "This cable or accessory is not certified, and may not work properly."

Okay, fair enough, but it has always worked great for charging, syncing, whatever.

Now, when I have it plugged in, it shows the charging lightning bolt, but the battery continues to DRAIN instead of charge.

What the heck? Anyone else seeing this?

It's really crummy if they are intentionally crippling cables that were previously working. I'll try some restarts and things and see what I find.
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Old Jun 11, 2013, 04:58 PM   #2
Jordan921
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I'm using a third party cable and it gives me the same pop-up. But it still charges my phone not draining the battery even while I'm using it.
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Old Aug 22, 2013, 04:48 AM   #3
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i get the same message and i dont see the charging symbol on or next to the battery.
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Old Aug 22, 2013, 04:56 AM   #4
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I get the same message on my iphone5 running ios7 but it charges but really really slow. The same cable works on my other iphone5 running ios6
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Old Aug 22, 2013, 05:28 AM   #5
FreeStyLeMaSTeR
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I am guessing ios7 doing something to 3rd oarty cables. I'm on my second cable, they work for a while then stops working. I dont have ios6 device to test it.
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Old Aug 22, 2013, 08:11 AM   #6
tmanto02
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Funny enough the same message appears randomly with me too, however I have only ever used genuine Apple cables!
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Old Aug 22, 2013, 08:20 AM   #7
bransoj
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Been a bit random for me also...the same third party cable gives the message if i try to use it with my car charger but then works fine from a usb plug adaptor in the house.
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Old Aug 22, 2013, 09:37 AM   #8
Pattycerts
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It only happens to me with a 3rd party calbe when I use a car lighter port and charge 2 phones at the same time. Once I unplug the other phone it works fine
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Old Aug 22, 2013, 09:44 AM   #9
daviddth
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Originally Posted by tmanto02 View Post
Funny enough the same message appears randomly with me too, however I have only ever used genuine Apple cables!
I have 2 apple 30 pin to lightning adapters and they bring up the message occasionally, but work. I also have 2 charge-only Chinese knockoff cables and they bring up the error every time, but charge the phone fine.

After one upgrade (Beta 5??) I had to reboot the iPhone a couple of times to get the charging to work with the cheap cables, but ever since it has worked fine, just with the error message
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Old Aug 22, 2013, 09:44 AM   #10
Tubamajuba
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After the recent events regarding third party chargers failing in horrific ways, don't expect Apple to loosen up on this kind of thing. Not all third party cables and chargers are bad- some are quite good- but Apple isn't going to go through all of them and verify them.
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Old Aug 22, 2013, 09:50 AM   #11
daviddth
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Originally Posted by Tubamajuba View Post
After the recent events regarding third party chargers failing in horrific ways, don't expect Apple to loosen up on this kind of thing. Not all third party cables and chargers are bad- some are quite good- but Apple isn't going to go through all of them and verify them.
But that is chargers which are dangerous as they can inadvertantly expose you to dangerous 110-240V voltages without your knowledge, or catch fire etc.

Cables are a USB (5v) and data connection, and if you are connectiing to proper USB Port, they will have short circuit protection on the PC or charger side.
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Old Aug 22, 2013, 12:19 PM   #12
Armen
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Quote:
Originally Posted by Vertigo50 View Post
I plugged in a cheap third-party cable to charge my iPhone on iOS 7, and I get a message like "This cable or accessory is not certified, and may not work properly."

Okay, fair enough, but it has always worked great for charging, syncing, whatever.

Now, when I have it plugged in, it shows the charging lightning bolt, but the battery continues to DRAIN instead of charge.

What the heck? Anyone else seeing this?

It's really crummy if they are intentionally crippling cables that were previously working. I'll try some restarts and things and see what I find.
I don't blame Apple for doing this.

- This will prevent cheap low quality cables/chargers from possibly damaging the battery or other components of an iPhonei/iPad which would make addressing warranty issues easier.

- This is additional income for Apple. Legit companies have to pay a licensing fee to sell Apple accessories. You don't pay the fee, you're not authorized.

- Liability: Remember that lady in China who got electrocuted to death while using her iPhone while it was being charged? The media circus was pointing fingers at Apple until they learned the charger was unauthorized.

Apple was even kind enough to take in these aftermarket cheap chargers and give you an official Apple charger for $10.00

For me, I'd rather pay the $29.00 for an authentic Apple cable than wonder if my $5.00 Amazon cable is actually doing damage to the phone.
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Old Aug 22, 2013, 12:22 PM   #13
imaginex20
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I bought some cheap cables from Amazon iXCC, and I am not getting the warning. It works perfectly fine with charging and syncing.

I ordered some more from another site that said it is compatible with iOS 7 specifically.
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Old Aug 22, 2013, 12:43 PM   #14
nikicampos
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Originally Posted by Armen View Post
.......

Apple was even kind enough to take in these aftermarket cheap chargers and give you an official Apple charger for $10.00

.......
This right here, OP should just take the cheap cable and for only $10 get an official Apple cable.

People complaining about cheap cables, wow, the iPhone price is $649 so yeah, I'm not using a cheap $5 cable to ruin my battery.

It's like saying, "this pirated game won't play in my PS3, Sony sucks".
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Old Aug 22, 2013, 01:25 PM   #15
Zmanbaseball2
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Cable not certified in iOS 7?

Quote:
Originally Posted by imaginex20 View Post
I bought some cheap cables from Amazon iXCC, and I am not getting the warning. It works perfectly fine with charging and syncing.

I ordered some more from another site that said it is compatible with iOS 7 specifically.
I am happy now. I have been waiting for someone to confirm that the iXCC cables from amazon works with iOS 7. Can you confirm that it syncs? Are you on iOS 7 beta 6 testing the cables?
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Old Aug 22, 2013, 01:26 PM   #16
imaginex20
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Originally Posted by Zmanbaseball2 View Post
I am happy now. I have been waiting for someone to confirm that the iXCC cables from amazon works with iOS 7. Can you confirm that it syncs? Are you on iOS 7 beta 6 testing the cables?
uhhh...my post that you quoted says it works perfectly fine with syncing and charging..
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Old Aug 22, 2013, 02:22 PM   #17
Armen
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Quote:
Originally Posted by nikicampos View Post
This right here, OP should just take the cheap cable and for only $10 get an official Apple cable.

People complaining about cheap cables, wow, the iPhone price is $649 so yeah, I'm not using a cheap $5 cable to ruin my battery.

It's like saying, "this pirated game won't play in my PS3, Sony sucks".
Exactly. It's frustrating to hear people say "This is the same as the Apple cable but its so much cheaper!". It's NOT the same.
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Old Aug 22, 2013, 02:59 PM   #18
cwosigns
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I use Belkin Charge n Sync docks at home and at the office, and the one at home will randomly cause that message to appear and won't charge. I have to reboot my phone, and that often will get it to charge. But it is random, and both are certified (bought them at the Apple Store). Hoping the final release will fix this.
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Old Aug 22, 2013, 03:13 PM   #19
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Have had this issue with iOS 7 Beta one. Charges the phone fine though...can't complain.....
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Old Aug 22, 2013, 04:43 PM   #20
Zmanbaseball2
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Originally Posted by imaginex20 View Post
uhhh...my post that you quoted says it works perfectly fine with syncing and charging..
Oops I read it too fast for me to process it lol. Thank you though.
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Old Aug 22, 2013, 08:37 PM   #21
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Originally Posted by daviddth View Post
Cables are a USB (5v) and data connection, and if you are connectiing to proper USB Port, they will have short circuit protection on the PC or charger side.
This is one of the features left out in cheap third party chargers. In addition, apparently, to send 110-240V out the cable.
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Old Aug 22, 2013, 11:10 PM   #22
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This is one of the features left out in cheap third party chargers. In addition, apparently, to send 110-240V out the cable.
I bought one to charge my iPhone when away at a motel as I forgot my charger, but had the charging lead. Out of interest I opened it a few months later to see just how simple this $3 charger was and then promptly threw it away. In Australia our plugs are polarized so you can not plug in a device swapping over the active and neutral lines. Neutral is at earth potential, but active is at 240V AC. The 5V output has a 0V and +5v but they are not tied to the input side at all, but in this charger the 0V line was tied directly to the neutral line.

This has the effect of ensuring that the output voltage is at earth potential, or no more than 5V above it... EXCEPT... What happens if you plug the charger into a power outlet or extension lead or power board with Active and neutral swapped over? Yep then the output is sitting there floating at 240V above earth! In a fault condition the Neutral can also rise above earth potential as well, so even if the wiring is correct, you could receive a shock if you were unlucky enough to be touching the lead at that time.

I had used the charger for days, my 12 year old daughter had used the charger as well, and it was only luck that all the power outlets in the motel were wired correctly, but one screw up by the installer or maintenance person in the past and we could have been in serious trouble
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Old Aug 22, 2013, 11:23 PM   #23
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Originally Posted by nikicampos View Post
This right here, OP should just take the cheap cable and for only $10 get an official Apple cable.

People complaining about cheap cables, wow, the iPhone price is $649 so yeah, I'm not using a cheap $5 cable to ruin my battery.

It's like saying, "this pirated game won't play in my PS3, Sony sucks".
Have you ever seen people doing that? I had buck of third party cable, none of them failed me, though those are all 30 pin connectors.

Quote:
Originally Posted by Armen View Post
Exactly. It's frustrating to hear people say "This is the same as the Apple cable but its so much cheaper!". It's NOT the same.
I think they are basically the same, it just Apple put some code inside that little chip so that they can prevent third party maker making lighting cable. As I said, I brought few third party cable for me, my family and my friend, none of them really give me trouble. In my view, Apple's cable quality just same as these cheap cable, they fail fairly quickly too
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Old Aug 23, 2013, 03:16 AM   #24
1rottenapple
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Try unplug and re plug. Experienced the same thing.
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Old Aug 23, 2013, 07:29 AM   #25
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but the battery continues to DRAIN instead of charge.
Copied from Android.
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