Hi there,
I was hoping someone could help me with an issue I am having importing 3 different resolutions of the same file into iTunes. The process use to work flawlessly a month or two ago, but now I can not get it work.
For some time, I have compressed HD content from TV or from a BD in 3 file formats using Handbrake: ATV 3 preset (1080p), ATV 2 (720p), and the iPhone preset. I then use Subler to add the tag information, including which HD resolution the file is in. Finally I bring these three files, with matching contentID numbers, into iTunes and it imports them all and displays them as 1 file in iTunes.
Today I went to import a new video and iTunes will only import either the 720p or 1080p video and the non-HD iPhone preset video. I need to have all three formats, because we have some devices that can plat and some that cannot play 1080p video. Is anyone else seeing this problem or have any ideas of work around other than creating a separate 1080p listing in iTunes?
To make sure it was not a tagging issue I removed a video from iTunes that had all 3 resolutions imported and tried to bring them back into iTunes. Same issue, only either the 720p or 1080p file would import, not both.
Thanks so much for any assistance!
I was hoping someone could help me with an issue I am having importing 3 different resolutions of the same file into iTunes. The process use to work flawlessly a month or two ago, but now I can not get it work.
For some time, I have compressed HD content from TV or from a BD in 3 file formats using Handbrake: ATV 3 preset (1080p), ATV 2 (720p), and the iPhone preset. I then use Subler to add the tag information, including which HD resolution the file is in. Finally I bring these three files, with matching contentID numbers, into iTunes and it imports them all and displays them as 1 file in iTunes.
Today I went to import a new video and iTunes will only import either the 720p or 1080p video and the non-HD iPhone preset video. I need to have all three formats, because we have some devices that can plat and some that cannot play 1080p video. Is anyone else seeing this problem or have any ideas of work around other than creating a separate 1080p listing in iTunes?
To make sure it was not a tagging issue I removed a video from iTunes that had all 3 resolutions imported and tried to bring them back into iTunes. Same issue, only either the 720p or 1080p file would import, not both.
Thanks so much for any assistance!