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Old Jun 14, 2013, 02:54 PM   #1
DavidBlack
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iPod Touch 5th Gen Not Charging Help!

Ok I have a iPod Touch 5th gen and it's not charging it will just clip in and clip out charging. I have not dropped it and it looks brand new. Also I live the British Virgin Islands. So I called apple care and I have very limited support options I can't send it over the mail and I don't have a option to send it with someone to the states. Can anyone help me maybe I can send it to a different channel to get it fixed?

P.S I have a iPhone 5 lighting connector that I tried it with and it not charging the iPod, but the connector charges the iPhone just fine. I also tried my friends connector and I got the same result.
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Old Jun 15, 2013, 05:59 AM   #2
Shanghaichica
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I would try a soft reset or a restore.
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Old Jun 15, 2013, 09:42 AM   #3
DavidBlack
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I would try a soft reset or a restore.
I have tried that it's a hardware problem. Thanks tho
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Old Jun 15, 2013, 11:32 AM   #4
XboxMySocks
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Hey mate. Sorry to hear about your issue. Call up 1-800-MYA-PPLE and see what they can do for you. Since it's a 5th gen it's still in warranty, and Apple will take care of you.
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Old Jun 15, 2013, 05:07 PM   #5
DavidBlack
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Originally Posted by XboxMySocks View Post
Hey mate. Sorry to hear about your issue. Call up 1-800-MYA-PPLE and see what they can do for you. Since it's a 5th gen it's still in warranty, and Apple will take care of you.
Yes I did that but I can't send it in because of where I live.
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Old Jun 15, 2013, 09:27 PM   #6
Zmanbaseball2
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Originally Posted by XboxMySocks View Post
Hey mate. Sorry to hear about your issue. Call up 1-800-MYA-PPLE and see what they can do for you. Since it's a 5th gen it's still in warranty, and Apple will take care of you.
Do this. Or go to an apple store and get an instant replacement.


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Old Jun 16, 2013, 05:20 AM   #7
Shanghaichica
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Yes I did that but I can't send it in because of where I live.
Where did you buy it from originally?

I don't know what the consumer laws are like where you live but I actually didn't buy my iPod touch from the Apple store I bought it from another store. However it comes with a one year guarantee so I could take it back to the store I originally purchased it from or an Apple store if it developed a fault in that first year and both stores would be obliged to fix or replace it.
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