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Apple Store phone replacement question

3

355922

Cancelled
Original poster
Aug 30, 2009
322
112
If I have a phone that has physical damage (small crack in screen), does that eliminate me from getting a phone replaced because of internal issues?

The crack happened over 6 months ago, phone worked perfect until 2-3 days ago. (Wifi isnt working)

Please advise. Thanks
 
bandofbrothers

bandofbrothers

macrumors 601
Oct 14, 2007
4,779
328
Uk
Its down to the Apple genius and the Manager of the day.

If they assess that the external damage resulted from a drop they could say thats why the internal issues exist.
 
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