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Old Jul 7, 2013, 12:03 PM   #1
xlost6
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iPhone 5 replacement at Apple Store

I'm sure this topic has been answered numerous times but I've saw different stories on what happens.

But I have a cracked screen on my iPhone 5 and I wanted to know if I go to Apple Store is the replacement/swap out still $229 or does Apple replace the screen now for $149?
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Old Jul 7, 2013, 12:07 PM   #2
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Originally Posted by xlost6 View Post
I'm sure this topic has been answered numerous times but I've saw different stories on what happens.

But I have a cracked screen on my iPhone 5 and I wanted to know if I go to Apple Store is the replacement/swap out still $229 or does Apple replace the screen now for $149?
AFAIK, Apple is still in the process of rolling out the screen replacement program. Your best bet is to call your store, and see if they've got the equipment yet.

If not, reply back with the location of your local store(s), and maybe people with experiences with those specific stores can post up.
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Old Jul 7, 2013, 12:15 PM   #3
fedecape
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If I'm not wrong, they are gonna charge you like $200 and they'll give you a new phone.
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Old Jul 7, 2013, 12:17 PM   #4
Caesars
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New or refurb?
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Old Jul 7, 2013, 01:11 PM   #5
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New or refurb?
Refurbished indistinguishable from new except for the box it comes in if you mean what will Apple replace it with.
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Old Jul 7, 2013, 02:06 PM   #6
xlost6
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Originally Posted by aristobrat View Post
AFAIK, Apple is still in the process of rolling out the screen replacement program. Your best bet is to call your store, and see if they've got the equipment yet.

If not, reply back with the location of your local store(s), and maybe people with experiences with those specific stores can post up.
Thanks. I'm about to call now and see what they say.

The closest Apple Store near me is the one the Christiana Mall in Delaware.
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Old Jul 7, 2013, 10:39 PM   #7
aristobrat
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Are they able to do the screen-only replacements?
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Old Jul 7, 2013, 11:52 PM   #8
ajt1995
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Are they able to do the screen-only replacements?
They've started doing that... Too many phone replacements. It's way easier to do on iPhone 5 compared to 4/4S
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Old Jul 8, 2013, 12:12 AM   #9
aristobrat
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Sorry, meant to specifically ask if the Christiana Mall store had the equipment installed now to be able to do that.
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Old Jul 8, 2013, 12:15 AM   #10
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Apple Store's are now doing screen replacements on iPhone 5 for $149+tax (if applicable in your area.)

Should take 30-45 minutes as the new screen and proximity sensor must be calibrated to your specific phone.
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Old Jul 8, 2013, 03:30 PM   #11
xlost6
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So will they fix the bent in my iPhone 5 also. I have a cracked screen and my iPhone 5 is bent near the volume buttons also. It has a crack in the antenna.
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Old Jul 8, 2013, 03:32 PM   #12
Bear
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Originally Posted by xlost6 View Post
So will they fix the bent in my iPhone 5 also. I have a cracked screen and my iPhone 5 is bent near the volume buttons also. It has a crack in the antenna.
That sounds more like a $229 swap out than just a screen replacement.
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Old Jul 8, 2013, 03:54 PM   #13
xlost6
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That sounds more like a $229 swap out than just a screen replacement.
Thanks!

That's what I figured. I'm making an appointment for Friday to get it swapped for a new one. I wouldn't mind the aspect of the screen being replaced but having a bent iPhone 5 isn't ideal either. I should've got AppleCare + when I had the chance.
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