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Old Aug 7, 2013, 11:30 AM   #1
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Some Users Now Unable to Use FaceTime [Updated x4, All Systems Restored]




Apple has posted a notice on its System Status page that some iTunes Store users "may be unable to make purchases". The company has not provided any further details, nor an estimate for when it will be repaired.

No other Apple services are currently affected, however.

Update: Apple is now reporting that the outages have extended to the App Store, Mac App Store, and iBookstore, as well as iTunes Match, iTunes in the Cloud, and iCloud Backup. The company has yet to list a percentage of users affected by the issues, but based on reports it appears to be fairly substantial.

Update 2: Apple is now reporting that all services are back online as of 10:54 AM Pacific Time.

Update 3 - 11:31AM PDT: Though previously affected services are back on line, Apple is now reporting that some users may be unable to use FaceTime.

Update 4: Apple is now reporting that all services are back online as of 4:00PM PDT.

Article Link: Some Users Now Unable to Use FaceTime [Updated x4, All Systems Restored]
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Old Aug 7, 2013, 11:33 AM   #2
rctlr
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It's effecting my UK account.
Unable to purchase from iTunes, App Store, Mac App Store or stream any of my iTunes Match tracks.
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Old Aug 7, 2013, 11:36 AM   #3
Hede
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Can't update apps in Denmark.
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Old Aug 7, 2013, 11:39 AM   #4
webbuzz
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Apple sent an email this morning stating they would be doing maintenance today. I deleted it, otherwise I would post a screen grab.
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Old Aug 7, 2013, 11:44 AM   #5
penajmz
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I cannot download apps already purchased, cannot access my account and can't even download free apps.
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Old Aug 7, 2013, 11:45 AM   #6
Kaibelf
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This happened to me before. It was fixed later in the day, and my world didn't end.
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Old Aug 7, 2013, 11:49 AM   #7
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Quote:
Originally Posted by MacRumors View Post
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Apple has posted a notice on its System Status page that some iTunes Store users "may be unable to make purchases". The company has not provided any further details, nor an estimate for when it will be repaired.

No other Apple services are currently affected, however.

Article Link: Some Users Unable to Make Purchases From the iTunes Store
Hacked again.
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Old Aug 7, 2013, 11:59 AM   #8
09sroyal
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Quote:
Originally Posted by penajmz View Post
I cannot download apps already purchased, cannot access my account and can't even download free apps.
Why would it be any easier to download a free app than a paid one? They're coming from the same place.
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Old Aug 7, 2013, 12:00 PM   #9
DavidLeblond
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Quote:
Originally Posted by webbuzz View Post
Apple sent an email this morning stating they would be doing maintenance today. I deleted it, otherwise I would post a screen grab.
That was for the iTunes Connect contracts page. That shouldn't affect iTunes itself, but who knows.
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Old Aug 7, 2013, 12:00 PM   #10
09sroyal
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Originally Posted by iGrip View Post
Hacked again.
iTunes was never hacked in the first place
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Old Aug 7, 2013, 12:01 PM   #11
Max E Verde
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Quote:
Originally Posted by webbuzz View Post
Apple sent an email this morning stating they would be doing maintenance today. I deleted it, otherwise I would post a screen grab.
There is scheduled maintenance on iTunes Connect today, yes. Could be related.
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Old Aug 7, 2013, 12:07 PM   #12
testcard
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Yep, app updates not available.
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Old Aug 7, 2013, 12:13 PM   #13
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I believe Facetime is down as well.
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Old Aug 7, 2013, 12:17 PM   #14
LucidSpy
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iTunes Match is down as well
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Old Aug 7, 2013, 12:25 PM   #15
AppliedMicro
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Couldn't create a new Apple ID today.
Tried about an hour ago.
Didn't work on either iOS (for iCloud) or in iTunes/Mac.

Last edited by AppliedMicro; Aug 7, 2013 at 12:34 PM.
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Old Aug 7, 2013, 12:27 PM   #16
rctlr
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I didn't get a message and I have a number of apple ids.
Just a message for our overlords would be nice.
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Old Aug 7, 2013, 12:28 PM   #17
hetrigger
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At first I thought I forgot my password (again). But then it was taking awhile to figure out what it wanted to do. Does anyone know how long it will be down?
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Old Aug 7, 2013, 12:35 PM   #18
Morgenland
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Angry Hackers...

They are too cowardly to hack the NSA, now they chop us
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Old Aug 7, 2013, 12:36 PM   #19
testcard
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System Status page now turning orange...

Apple going to DEFCON 2?
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Old Aug 7, 2013, 12:48 PM   #20
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Just worked for me, downloading updates in App Store is all. It did not work an hour ago.
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Old Aug 7, 2013, 12:50 PM   #21
28Gauge
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I had a terrible time trying to update 3 iOS apps, but they finally updated. I also tried to buy an app from the Mac App Store, but had no luck.
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Old Aug 7, 2013, 12:54 PM   #22
phillips321
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Am trying to download xcode on a fresh build machine but can't get it :-(

Come on Apple, this isn't like you!

"It just works" might soon not be yours to promote!
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Old Aug 7, 2013, 12:54 PM   #23
TimWillz
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Down here in the UK

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Old Aug 7, 2013, 01:20 PM   #24
Morgenland
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Partly back

"Search" remains down in iTunes in Europe
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Old Aug 7, 2013, 01:29 PM   #25
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Restored

All have been restored in the UK but now FaceTime is down.
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