Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
What is wrong?
- Thread starter lilatheflirt
- Start date
- Sort by reaction score
It means the iPhone is carrier locked. It cannot be used with any carrier other than the one it was bought from.
Pietro
True. He doesn't know anything about these things, I guess the seller was very convincing. lol. This is his first smartphone and he bought it by himself. He used it whilst in Japan so didn't really think anything was wrong at first. It was only when he got back and was able to get a nano sim from his own carrier when this happened.
We'll try to get it unlocked somehow and see if it'll work
Am I just going blind or is there no space between the second and third sentences? Is that an Apple-provided message?
That is a new sentence. Apple had gotten complaints about customers not knowing whether or not their phones was unlocked, and I got routed to an Engineer, after that complaint they started adding these new messages, better explaining why the phone is not operational. It used to just say, "Please insert another SIM...etc" then they added the new sentence. Without putting a space.
There is always carrier confusion. Call, complain, and then only buy from Apple.
Probably locked to SoftBank and let me tell you, an unlock won't be a part of that iP5's feature.
Might need to get a Softbank SIM card though (or, Hactivate) to get even that to work out for the OP.
It actually works as an ipod touch. He was able to talk to a friend and it seems there's a way out of it. He needs some sort of microchip to unlock the phone and it'll work.
Maybe you could call SoftBank in Japan and explain the situation. Since he doesn't live there, they may be able to unlock it for him.