Go Back   MacRumors Forums > iPhone, iPod and iPad > iOS > iOS 7

Reply
 
Thread Tools Search this Thread Display Modes
Old Aug 16, 2013, 10:52 AM   #1
Stuke00
macrumors 65816
 
Join Date: Oct 2011
Location: Collinsville,IL
iTunes Store App Crashing

Has anyone had an issue with iTunes Store crashing on iOS 7? I cannot open the app, it just closes back to desktop. I have restarted the phone several times and updated to Beta 6 and installed the profile and reset my library. One weird thing I noticed was in the recent apps list, the itunes store had an image of an app on the app store. Very odd.
Stuke00 is offline   0 Reply With Quote
Old Aug 16, 2013, 11:03 AM   #2
Gogurt48
macrumors 6502a
 
Gogurt48's Avatar
 
Join Date: Jun 2013
Quote:
Originally Posted by Stuke00 View Post
Has anyone had an issue with iTunes Store crashing on iOS 7? I cannot open the app, it just closes back to desktop. I have restarted the phone several times and updated to Beta 6 and installed the profile and reset my library. One weird thing I noticed was in the recent apps list, the itunes store had an image of an app on the app store. Very odd.
That used to happen to me all the time, but it's working now. I wish I knew why, so I could tell you, but I don't.
__________________
You don't care what Apple devices I own.
Gogurt48 is offline   0 Reply With Quote
Old Aug 16, 2013, 11:07 AM   #3
J@ffa
macrumors 6502a
 
J@ffa's Avatar
 
Join Date: Jul 2002
Location: Behind you!
When stuff like this happens (beta or not), going to the Settings app and logging out of your iTunes account, then back in usually fixes it. If it doesn't, try throwing a device reboot between logging out and logging back in.
J@ffa is offline   0 Reply With Quote
Old Aug 16, 2013, 11:10 AM   #4
Stuke00
Thread Starter
macrumors 65816
 
Join Date: Oct 2011
Location: Collinsville,IL
Ah good idea thanks. Signing out fixed it
Stuke00 is offline   0 Reply With Quote
Old Aug 16, 2013, 01:02 PM   #5
Marco123
macrumors 6502
 
Join Date: Jun 2012
I still have this problem with beta 5 and 6 on my ip5 and mini.
The only thing that fixes it is a full systems reset but the problem returns soon after.
Weird but the App Store works but not iTunes.
Marco123 is offline   0 Reply With Quote
Old Sep 20, 2013, 10:00 PM   #6
joelmcintosh
macrumors newbie
 
Join Date: Jul 2008
Location: Austin, TX
Send a message via AIM to joelmcintosh
Try this. First go to Settings --> iTunes & App Store ... and sign out of your account. Next, open the iTunes store app without your account signed in. It should open. Then go to the "More" tab. Select "Purchased" and sign in when prompted to do so.
joelmcintosh is offline   0 Reply With Quote
Old Oct 24, 2013, 10:59 PM   #7
oquest
macrumors newbie
 
Join Date: Oct 2013
Tried every other suggestion but the restore ti factory settings and the only thing that worked was signing out of my Apple ID in my settings, opening the iTunes app, and then signing in again in the app itself. Now the app opens fine without crashing.
oquest is offline   0 Reply With Quote

Reply
MacRumors Forums > iPhone, iPod and iPad > iOS > iOS 7

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
iTunes Store app crashing blantonreed iOS 7 1 Sep 30, 2013 05:10 PM
App Store is crashing bamaster OS X 10.8 Mountain Lion 13 Aug 16, 2013 04:39 PM
'Apple Store' iOS App Update Coming Tuesday with Free iTunes Store, App Store, and iBookstore Deals MacRumors MacRumors.com News Discussion 77 Jul 31, 2013 03:48 AM
App Store crashing dawso1ba iOS 6 3 Sep 23, 2012 06:41 PM
App store crashing? sk1wbw iOS 6 0 Sep 20, 2012 08:22 AM

Forum Jump

All times are GMT -5. The time now is 11:27 PM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC