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Old Aug 22, 2013, 08:11 AM   #1
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Users Experiencing Extended iMessage, iCloud Service Outages [Update: Restored]




Apple's official Services, Stores, and iCloud status page is reporting that multiple services are experiencing an outage that is affecting "less than 1% of users". Among the services down are iMessage, Photo Stream, and Documents in the Cloud, and according to Apple the services have been out for over eight hours now.

Quote:
Multiple Services - Less than 1% of users are affected

Users may be unable to use iCloud Documents, Photo Stream, iPhoto Journals, or Backup & Restore. Users may also be unable to send or download attachments in iMessage.
Apple's verious cloud services have experienced occasional downtime, although outages extending for this length of time are fairly unusual. This extended outage does, however, only appear to be affecting a relatively small number of users.

Last month, Apple's Developer Center was completely down for over a week due to a security breach, with Apple taking over three weeks to bring those services fully back online.

Update 9:09AM PDT: Apple claims all services have been restored.

Article Link: Users Experiencing Extended iMessage, iCloud Service Outages [Update: Restored]
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Old Aug 22, 2013, 08:12 AM   #2
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Lets hope that this is just a reboot and not a hack but.....
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Old Aug 22, 2013, 08:17 AM   #3
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Just another day at apple.
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Old Aug 22, 2013, 08:18 AM   #4
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I don't know abou anyone else, but iTunes match was down for me yesterday and uploads are taking 2-3 times as long today.
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Old Aug 22, 2013, 08:20 AM   #5
Jessica Lares
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My dad was unable to send me an iMessage yesterday morning. I wonder if it's related?
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Old Aug 22, 2013, 08:21 AM   #6
ValSalva
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iMessages goes out on me periodically. Apple still building out its online infrastructure. Lots and lots of users...
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Old Aug 22, 2013, 08:22 AM   #7
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My brother in North Carolina was completely unable to send or receive iMessages yesterday evening. This explains it.

Kind of frustrating.
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Old Aug 22, 2013, 08:26 AM   #8
tigres
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iMessages working for me, but iTunes Match is a no go and has been since yesterday eve- gave up on it. Now I know
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Old Aug 22, 2013, 08:28 AM   #9
NightFox
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Now we're not paying for it any more they can't even give us the free monthly extensions we traditionally seemed to get every year due to outages of iCloud and its parents
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Old Aug 22, 2013, 08:28 AM   #10
dwright1974
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Well that's the next year of iCloud subscription paid for again

There's been lots of problems with web services recently - Amazon, Google going down.

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Old Aug 22, 2013, 08:43 AM   #11
triscuitbiscuit
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iTunes in the Cloud just went down for me
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Old Aug 22, 2013, 08:52 AM   #12
arbitter
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Boy I'd be pissed. Especially if the iMessage outage appears to happen frequently to some users. That they are still building out their services is no excuse, if you buy a premium phone you are allowed to expect something as simple as iMessage to work 99.99% of the time.
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Old Aug 22, 2013, 08:56 AM   #13
Marx55
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Nothing like having the stuff in site. Cloud? No, thanks!
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Old Aug 22, 2013, 08:59 AM   #14
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Having issues sending picture and text in same imessage... Send them separate and it seems to be working. Might be a beta 6 bug though, I'll report it tonight..
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Old Aug 22, 2013, 09:08 AM   #15
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It has definitely been longer than eight hours. Tuesday night, I completely stopped getting read receipts from anyone who had them. Yesterday morning, iMessage service was intermittent, and it was virtually unusable by the afternoon. I've received some iMessages today, but I still get no read receipts. Only once have I gotten a Photo Stream error.
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Old Aug 22, 2013, 09:11 AM   #16
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I had some know-it-all here give me grief a few months ago over complaining about the frequency of iMessage outages and the flakiness of the service. This happens way too often, Apple.
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Old Aug 22, 2013, 09:14 AM   #17
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If only Apple had a financially backed 99.9% SLA like Microsoft...
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Old Aug 22, 2013, 09:22 AM   #18
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Quote:
Originally Posted by arbitter View Post
Boy I'd be pissed. Especially if the iMessage outage appears to happen frequently to some users. That they are still building out their services is no excuse, if you buy a premium phone you are allowed to expect something as simple as iMessage to work 99.99% of the time.
I'd be more inclined to be pissed if my info was stored in the Cloud and only the Cloud. iMessages can be replaced by texts, iCloud data is another thing.
Quote:
Originally Posted by street.cory View Post
My brother in North Carolina was completely unable to send or receive iMessages yesterday evening. This explains it.

Kind of frustrating.
I'm in NC and I too am/was affected. No biggie, I can send texts just fine.
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Old Aug 22, 2013, 09:31 AM   #19
glynhughes
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Quote:
Originally Posted by MacRumors View Post
This extended outage does, however, only appear to be affecting a relatively small number of users.
Relatively small. Absolutely huge.
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Old Aug 22, 2013, 09:52 AM   #20
Jim L
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36 hours for a text?

I'm in NC. I wondered why I didn't get a reply after I sent a message to someone in CA yesterday morning.

I got their reply almost 10pm last night. Almost 36 hours. They're on an iPhone too.

Really piss poor service. Come on Apple.
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Old Aug 22, 2013, 09:56 AM   #21
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Old Aug 22, 2013, 10:06 AM   #22
stevers
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Just the NSA taking some volume snapshots. Nothing to see here.
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Old Aug 22, 2013, 10:41 AM   #23
Michael Goff
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Apple doesn't seem to be able to catch a break here...
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Old Aug 22, 2013, 11:09 AM   #24
Klosefabrinio
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feeling lonely without the iMessage.....
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Old Aug 22, 2013, 11:30 AM   #25
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I'm shocked.



MacRumors needs a new section - "Is It Up" with just a green or red light. Most of the time it'd be red.
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