Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > News and Article Discussion > MacRumors.com News Discussion

Reply
 
Thread Tools Search this Thread Display Modes
Old Aug 30, 2013, 01:35 PM   #1
MacRumors
macrumors bot
 
Join Date: Apr 2001
Apple Restricting Vacation Time for AppleCare Employees From September 15 to 28




Apple appears to be cutting down on available vacation time for its AppleCare employees between September 15 and 28, a two week period encompassing the prospective September 20 release date for the iPhone 5S and 5C that was first leaked earlier this month. iOS 7 is also expected to be released that week.

An internal document shared by AppleInsider reportedly shows the amount of time off available for AppleCare employees during the month of September, which appears to drop beginning on September 15.

Quote:
An internal company document shared with*AppleInsider*purportedly shows time off available for AppleCare employees for the latter half of September. As can be seen in the calendar, available time off drops off significantly starting Sunday, Sept. 15, and continues through Saturday, Sept. 28.

The image provided shows the calendar being accessed via virtual private network from an internal Apple employee domain. Potentially identifying portions of the picture have been cropped out.
Multiple carriers have also initiated similar vacation blackout dates on some of the same days, with T-Mobile employees reporting a September 20 to 22 blackout and Verizon employees reporting September 18 to September 22 blackout dates.

Apple likely has a longer blackout period for its AppleCare employees in order to offer extended support to both iOS 7 users and new iPhone owners. AppleCare employees began training on support issues related to iOS 7 yesterday and that training is likely to continue up until the OS is distributed to the public.

Article Link: Apple Restricting Vacation Time for AppleCare Employees From September 15 to 28
MacRumors is offline   1 Reply With Quote
Old Aug 30, 2013, 01:35 PM   #2
ZacNicholson
macrumors 6502a
 
ZacNicholson's Avatar
 
Join Date: Jun 2011
Location: Indiana
Send a message via Skype™ to ZacNicholson
we're getting close !
__________________
follow me on twitter @zac_nicholson
watch my youtube www.youtube.com/mrzacnicholson
2011 13" MBP, iPhone 4 (jailbroken), iPad 3 32 GB Verizon(jailbroken), Apple tv 2(jailbroken)
ZacNicholson is offline   0 Reply With Quote
Old Aug 30, 2013, 01:36 PM   #3
Klae17
macrumors 6502a
 
Join Date: Jul 2011
According to my sources, I think the iPhone 5S and 5C will be released anywhere from Sept. 15 to Sept. 28th.
__________________
15" rMBP, iPhone 5s Gold, iPod Nano, Shuffle, iPad Air, Apple TV, Mac Pro.
Klae17 is offline   4 Reply With Quote
Old Aug 30, 2013, 01:38 PM   #4
Szarky
macrumors 6502
 
Join Date: Jul 2010
Quote:
Originally Posted by Klae17 View Post
According to my sources, I think the iPhone 5S and 5C will be released anywhere from Sept. 15 to Sept. 28th.
Looks like we got one of them analysts over here.
Szarky is offline   10 Reply With Quote
Old Aug 30, 2013, 01:39 PM   #5
Goftrey
macrumors 68000
 
Goftrey's Avatar
 
Join Date: May 2011
Location: Kepler 186F
I wonder why...
__________________
Mac Pro 4x 2.66GHz, 6GB, 750GB HDD, HD5770 | PowerBook G4 1.67GHz, 2GB, 32GB SSD, 9700 | 20" Alu Cinema Display
PowerMac G4 2x 1.42GHz | PowerMac G5 2x 2.3GHz | OnePlus One 64GB | Canon EOS 500D
Goftrey is offline   1 Reply With Quote
Old Aug 30, 2013, 01:42 PM   #6
Madonepro
macrumors member
 
Join Date: Mar 2011
Enough Already...
__________________
"Salute your betters in feats of sword, not luck of birth"
Madonepro is online now   1 Reply With Quote
Old Aug 30, 2013, 01:44 PM   #7
CausticPuppy
macrumors 65816
 
Join Date: May 2012
Wow. That could mean there's a new iPhone coming out next month.
__________________
2011 Mac Mini Server, 16 GB RAM, 256GB Crucial M4 SSD, 500GB HDD + 3TB NAS
Haswell rMBP 13" - i7/512GB
Mac Mini 1.83GHz Core2Duo, 3GB RAM, 60GB SSD
iPad Air/iPhone5S
CausticPuppy is offline   2 Reply With Quote
Old Aug 30, 2013, 01:46 PM   #8
adildacoolset
macrumors 65816
 
Join Date: Sep 2011
Location: Lusaka, Zambia(If you know where it is)
Quote:
Originally Posted by Madonepro View Post
Enough Already...
So what do you want? Do you want this site to stop reporting and close down?
__________________
Last edited by adildacoolset; Tomorrow at 09:42 AM. Reason: grammar error
adildacoolset is offline   2 Reply With Quote
Old Aug 30, 2013, 01:46 PM   #9
yeah
macrumors 6502a
 
yeah's Avatar
 
Join Date: Jul 2011
__________________
Steve Jobs (1955-2011).
yeah is offline   0 Reply With Quote
Old Aug 30, 2013, 01:46 PM   #10
MacFather
macrumors 6502
 
Join Date: Mar 2012
Location: Europe
Quote:
Originally Posted by Goftrey View Post
I wonder why...
The Reason is iOS7. People Will Be Confused.
MacFather is offline   1 Reply With Quote
Old Aug 30, 2013, 01:48 PM   #11
Mr. Retrofire
macrumors 601
 
Mr. Retrofire's Avatar
 
Join Date: Mar 2010
Location: www.emiliana.cl
New Macs, new firmware for the new Macs and older Macs in September, then in October Mavericks. That's what i think.

;-)
__________________

“Only the dead have seen the end of the war.”
-- Plato --
Mr. Retrofire is offline   0 Reply With Quote
Old Aug 30, 2013, 01:49 PM   #12
NightFox
macrumors 65816
 
NightFox's Avatar
 
Join Date: May 2005
Location: Shropshire, UK
Maybe Dave and Martina from AppleCare just booked it off already?
__________________
2013 Mac Pro 6x3.5GHz :: MacBook Pro 13" 2.53GHz :: iPad 3 64GB :: iPho... Oh, you've gone.
NightFox is offline   0 Reply With Quote
Old Aug 30, 2013, 01:49 PM   #13
iPhone4Jay
macrumors member
 
Join Date: Sep 2011
Location: Mentor, OH
Youre fired

According to my sources someone is fired for leaking this.
iPhone4Jay is offline   1 Reply With Quote
Old Aug 30, 2013, 01:50 PM   #14
Mr. Retrofire
macrumors 601
 
Mr. Retrofire's Avatar
 
Join Date: Mar 2010
Location: www.emiliana.cl
Quote:
Originally Posted by adildacoolset View Post
So what do you want? Do you want this site to stop reporting and close down?
Yes.

__________________

“Only the dead have seen the end of the war.”
-- Plato --
Mr. Retrofire is offline   1 Reply With Quote
Old Aug 30, 2013, 01:51 PM   #15
prehnra
macrumors newbie
 
Join Date: Aug 2013
Quote:
Originally Posted by MacFather View Post
The Reason is iOS7. People Will Be Confused.
For a little while. I think people will adapt pretty quickly. However, I don't think most of the confused people will be calling AppleCare. At least in my circle, the confused people call me. I'm sure many people who read this site will be in the same category.
__________________
http://appleguesses.com/ · My Apple Event Predictions: http://appleguesses.com/g/aorv6gw/
prehnra is offline   1 Reply With Quote
Old Aug 30, 2013, 01:52 PM   #16
FlatlinerG
macrumors 6502a
 
FlatlinerG's Avatar
 
Join Date: Dec 2011
Location: Prince Edward Island, Canada
Quote:
Originally Posted by iPhone4Jay View Post
According to my sources someone is fired for leaking this.
Extended vacation!
__________________
Late 2011 MBP 13"
2TB Time Capsule, 2nd Gen AppleTV
16GB Black iPhone 5, 32GB Black iPad 2
...and many more.
FlatlinerG is offline   3 Reply With Quote
Old Aug 30, 2013, 01:55 PM   #17
bedifferent
macrumors Demi-God
 
bedifferent's Avatar
 
Join Date: Jan 2009
Location: NY
Quote:
Originally Posted by Mr. Retrofire View Post
New Macs, new firmware for the new Macs and older Macs in September, then in October Mavericks. That's what i think.

;-)
Would be a solid plan.

OT question: how many here are running iOS 7 on an iPad 2? Without breaking my NDA, this question has been posed and bug(s) reported but no one seems to be receiving any followups. It seems iOS gets "stuck", the device can unlock and lock, but the screen displays the wallpaper and nothing else. The device requires a hard boot which takes any where from 3-5 minutes.

One thing I did notice, previously 1080p movies with DTS and/or AC3 audio tracks would not play via my Mac Pro to the iPad 2 based on [alleged] hardware specs. Now I can play them without issue, saving the need to have 720p versions.
__________________
Any sufficiently advanced technology is indistinguishable from magic.
Arthur C. Clarke
bedifferent is offline   0 Reply With Quote
Old Aug 30, 2013, 01:55 PM   #18
Erphern
macrumors regular
 
Join Date: Mar 2013
KGI securities analyst Ming-Chi Kuo, who has incorrectly predicted release dates all year long, said "September? Did I guess September for the iPhone yet? Yeah, yeah... September...".
Erphern is offline   1 Reply With Quote
Old Aug 30, 2013, 02:03 PM   #19
adildacoolset
macrumors 65816
 
Join Date: Sep 2011
Location: Lusaka, Zambia(If you know where it is)
Quote:
Originally Posted by Mr. Retrofire View Post
Yes.

Ok, lets message Arn.
__________________
Last edited by adildacoolset; Tomorrow at 09:42 AM. Reason: grammar error
adildacoolset is offline   0 Reply With Quote
Old Aug 30, 2013, 02:06 PM   #20
HMI
macrumors 6502a
 
HMI's Avatar
 
Join Date: May 2012
Quote:
Originally Posted by prehnra View Post
For a little while. I think people will adapt pretty quickly. However, I don't think most of the confused people will be calling AppleCare. At least in my circle, the confused people call me. I'm sure many people who read this site will be in the same category.
True.

Yesterday, my dad called me from his office at work to ask me to help one of his co-workers with iTunes and iCloud Apple ID troubles on their iPad.

About once a month I end up using Logmein on my iPad to fix various computer issues on one of the family computers.

Just a part of life.

I'm still not overly fond of the new iOS 7 color choices, but I'm looking forward to the new features.

Out of curiosity, how do I downgrade back to iOS 6 if I need to for whatever reason? I've never used a jailbreak or tried downgrading an iOS device to a previous software version, Ive always just upgraded to the newest GM versions and updates as they come out.

Last edited by HMI; Aug 30, 2013 at 02:12 PM.
HMI is offline   0 Reply With Quote
Old Aug 30, 2013, 02:08 PM   #21
Amazing Iceman
macrumors 68020
 
Amazing Iceman's Avatar
 
Join Date: Nov 2008
Location: Florida, U.S.A.
If I worked for Apple, I would not want to take vacation time during those days.

EDIT: Actually, I didn't notice the title said: "AppleCare Employees". In this case, yes, I want my vacation time, sick time, whatever I could get!
__________________
17" MacBook Pro (2007) iPad Air WiFi+Cell 128 GB iPhone 5s 64 GB T-Mobile AppleTV 2
Follow @AmazingIceman for useful tech info and more (mention MacRumors).
Amazing Iceman is offline   0 Reply With Quote
Old Aug 30, 2013, 02:09 PM   #22
TheHateMachine
macrumors 6502a
 
Join Date: Sep 2012
Location: Houston, TX
For an internal Apple calendar that thing certainly does look atrocious.
__________________
I own stuff that is cool and fits my needs.
TheHateMachine is offline   2 Reply With Quote
Old Aug 30, 2013, 02:13 PM   #23
Tankmaze
macrumors 65816
 
Tankmaze's Avatar
 
Join Date: Mar 2012
there will be no beta 7 then. can't wait for the GM version.
__________________
Check out our game Tank Maze
Tankmaze is offline   0 Reply With Quote
Old Aug 30, 2013, 02:15 PM   #24
HangmanSwingset
macrumors regular
 
Join Date: Feb 2011
Location: Everett, WA
Quote:
Originally Posted by bedifferent View Post
Would be a solid plan.

OT question: how many here are running iOS 7 on an iPad 2? Without breaking my NDA, this question has been posed and bug(s) reported but no one seems to be receiving any followups. It seems iOS gets "stuck", the device can unlock and lock, but the screen displays the wallpaper and nothing else. The device requires a hard boot which takes any where from 3-5 minutes.

One thing I did notice, previously 1080p movies with DTS and/or AC3 audio tracks would not play via my Mac Pro to the iPad 2 based on [alleged] hardware specs. Now I can play them without issue, saving the need to have 720p versions.
I get the same "stuck" bug on my iPad 3. The only way to get rid of it is to reboot, but if you did an OTA update, that seems to cause the boot problem. I fixed it on my iPhone 5 by downgrading and re-updating, but have been too busy to bother with the iPad. The only way to prevent the bug I've found is to not use the four or five finger pinch gesture (as that seems to be the cause of the bug), and instead use the home button when closing apps. As a result, it hasn't happened to me for about two weeks now.
__________________
Original iPhone (8GB, Unlocked, iPhone OS 1.0)
iPhone 5S (64GB, Gold, T-Mobile, iOS 8b4)
iPad mini WiFi+Cellular (64GB, Black & Slate, GSM, iOS 8b4)
HangmanSwingset is offline   0 Reply With Quote
Old Aug 30, 2013, 02:48 PM   #25
bedifferent
macrumors Demi-God
 
bedifferent's Avatar
 
Join Date: Jan 2009
Location: NY
Quote:
Originally Posted by HangmanSwingset View Post
I get the same "stuck" bug on my iPad 3. The only way to get rid of it is to reboot, but if you did an OTA update, that seems to cause the boot problem. I fixed it on my iPhone 5 by downgrading and re-updating, but have been too busy to bother with the iPad. The only way to prevent the bug I've found is to not use the four or five finger pinch gesture (as that seems to be the cause of the bug), and instead use the home button when closing apps. As a result, it hasn't happened to me for about two weeks now.
Ah! That makes perfect sense. I did a WiFi update. Normally update via iTunes, I have the saved IPSW, I'll do it that way. The gestures are almost always what causes the issue, good catch. Thanks mate!

One last thing I noticed, the "bug" with mismatched movie posters displayed on the iPad via home sharing still exists. The only solution seems to be turning off home sharing on the Mac and iPad, rebooting, then re-engaging (most likely to clear/reset caches). Very odd.
__________________
Any sufficiently advanced technology is indistinguishable from magic.
Arthur C. Clarke
bedifferent is offline   0 Reply With Quote

Reply
MacRumors Forums > News and Article Discussion > MacRumors.com News Discussion

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Apple Restricting Retail Employee Vacation Time in September Ahead of New Product Launches MacRumors MacRumors.com News Discussion 50 May 14, 2014 04:10 PM
Tim Cook Thanks Apple Employees for Outstanding 2012 with Extended Thanksgiving Vacation Time MacRumors MacRumors.com News Discussion 155 Oct 2, 2012 10:54 PM
AT&T's Vacation Blackout Pinned Down to September 21-30 for iPhone Launch MacRumors MacRumors.com News Discussion 54 Aug 28, 2012 09:20 PM
AT&T Denies Rumor of Company-Wide Vacation Blackout at End of September MacRumors MacRumors.com News Discussion 50 Aug 27, 2012 11:41 PM
Verizon Imposing Vacation Blackouts September 21-30 in Line with iPhone Launch Claims MacRumors MacRumors.com News Discussion 61 Aug 22, 2012 08:04 AM

Forum Jump

All times are GMT -5. The time now is 04:43 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC