Hi all, I need something cleared up by those with experience in purchasing apple products. I purchased a macbook air through education discount on the 9th of september, I was told I was eligible for a free 70£ gift card even though the 6th had passed. I checked my basket and the overall price didn't count the gift card, just the laptop. I was obviously quite pleased.
The money was taken out of my account. The gift card dispatched a couple days ago and the laptop dispatched this morning. However, I checked my account balance and I was charged £70 by the online apple store and my balance was back to before I bought the laptop. I find this quite odd, since the laptops was dispatched this morning and currently in Shangai.. Is this normal? can I expect the money to be taken out again?
I didn't receive any notification of it being re-debited etc. It just showed up on my balance. I'm now thinking the 70£ withdrawal was for the 70£ gift card, but again that's odd.. since the gift card was dispatched a couple days ago and it was supposed to be free.
Ultimately, I have a Macbook air and a 70£ gift card on the way and I've only been charged 70£ by apple.
Having been charged previously but somehow the money is now back in my account.
Again, anyone experienced something like this? should I just wait a while to see if they take the money out or should I contact apple immediately.
The money was taken out of my account. The gift card dispatched a couple days ago and the laptop dispatched this morning. However, I checked my account balance and I was charged £70 by the online apple store and my balance was back to before I bought the laptop. I find this quite odd, since the laptops was dispatched this morning and currently in Shangai.. Is this normal? can I expect the money to be taken out again?
I didn't receive any notification of it being re-debited etc. It just showed up on my balance. I'm now thinking the 70£ withdrawal was for the 70£ gift card, but again that's odd.. since the gift card was dispatched a couple days ago and it was supposed to be free.
Ultimately, I have a Macbook air and a 70£ gift card on the way and I've only been charged 70£ by apple.
Having been charged previously but somehow the money is now back in my account.
Again, anyone experienced something like this? should I just wait a while to see if they take the money out or should I contact apple immediately.