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Old Sep 18, 2013, 02:02 PM   #1
hoofbite
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iTunes 11.1 not syncing music with iOS 7?

Hello,

I upgraded my iPhone 5 to iOS7 and also upgraded to itunes 11.1

However before the install of iOS7 I needed to clear 3GB of storage from my iPhone to install iOS7. So I cleared 7GB of music.

Since the install of iOS7 and iTunes 11.1, I have been trying to sync the phone with iTunes to get those 7GB of music back on my iPhone, but it won't do it. It gives no error message and runs the sync as if it does it, but it takes 5 seconds and it's done. But the music is not back on the phone (there is enough space for it, I checked).

I tried deleting other music after upgrading to iOS7 and then resyncing it via iTunes and it did put back the songs I deleted after getting iOS7 back on the iphone. But it still did not add back the songs I deleted prior to installing iOS7.

Any advice, tips, solutions? Is anyone else experiencing this issue? I might call Apple later today if I cannot figure it out (which so far I haven't been able to).
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Old Sep 18, 2013, 02:11 PM   #2
Natashaos
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I'm getting the same issue.
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Old Sep 18, 2013, 02:13 PM   #3
hoofbite
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Quote:
Originally Posted by Natashaos View Post
I'm getting the same issue.
Ok, good to know; thanks. I'm guessing it's not an isolated event then. If that's the case, sounds like it will require a software update to fix it.
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Old Sep 18, 2013, 09:19 PM   #4
hoofbite
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Bump...anyone else experiencing this issue?
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Old Sep 18, 2013, 09:22 PM   #5
HeezyBear
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I am also experiencing this.
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Old Sep 18, 2013, 09:37 PM   #6
f00f
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Hmm I'm not experiencing this on my 5, however I installed the GM clean last week and I also installed iTunes 11.1 clean today.

Can you sync any music at all over to the device (i.e. one song)?
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Old Sep 18, 2013, 09:51 PM   #7
ScottRvr91
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I'm having this exact same problem. I made an account specifically for this. I restored my phone and it started to go through, but around 5000 out of 6000 songs, it changed to "waiting for changes to be applied" and then it just stood there. And now every time I sync, it keeps auto syncing (even though I have it so it shouldn't auto sync in settings) and it just stays on the "waiting for changes to be applied screen".

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Bump, because this is really annoying me.
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Old Sep 18, 2013, 09:54 PM   #8
ErikGrim
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Yeah. Syncing has been a known bug ("ghost songs") throughout betas. Shame this wasn't fixed properly before launch.
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Old Sep 19, 2013, 12:25 AM   #9
Natashaos
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I managed to fix mine. I went to sync music, checked off "selected playlist, artist, albums and genres."

Then down to genres and selected 3 of them and synced.
Then selected 3 more, synced and so on.

Hope this work for someone else.
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Old Sep 19, 2013, 03:19 AM   #10
Ballore
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It's working...

Quote:
Originally Posted by Natashaos View Post
I managed to fix mine. I went to sync music, checked off "selected playlist, artist, albums and genres."

Then down to genres and selected 3 of them and synced.
Then selected 3 more, synced and so on.

Hope this work for someone else.
Thanks so much,I just updated today and I had the same problem,I did just like you wrote and after that I just went back on iTunes,unselected the genre and then selected the album,clicked apply and it worked.So thanks again for the tip.
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Old Sep 19, 2013, 05:10 AM   #11
ja2ed
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Quote:
Originally Posted by Natashaos View Post
I managed to fix mine. I went to sync music, checked off "selected playlist, artist, albums and genres."

Then down to genres and selected 3 of them and synced.
Then selected 3 more, synced and so on.

Hope this work for someone else.
This method can't work if you manually manage your music and videos correct?
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Old Sep 19, 2013, 07:49 AM   #12
gprytherch
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Smile Problem Solved

Hi Guys

I updated last night and had the same problem. Having read another forum, I turned the phone off completely and restarted and it has worked fine. All of my music is now syncing.
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Old Sep 19, 2013, 08:20 AM   #13
jayp6969
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Same issue here iOS 7 with iTunes 11.1 on windows 8
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Old Sep 19, 2013, 12:03 PM   #14
sigbiz
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Switching on & off does not work for me

Like some others I deleted all music to make space. No music on phone now. Switching on & off made no difference.

If you open iTunes on your macbook select iPhone and then sync. The free space indicator reduces at the beginning by the correct amount for teh amount of music and stays at that level to the very end of the sync then suddenly jumps back to the level with no music. Seems like there is some flaw in the final stage of syncing
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Old Sep 19, 2013, 04:26 PM   #15
hoofbite
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Quote:
Originally Posted by sigbiz View Post
Like some others I deleted all music to make space. No music on phone now. Switching on & off made no difference.

If you open iTunes on your macbook select iPhone and then sync. The free space indicator reduces at the beginning by the correct amount for teh amount of music and stays at that level to the very end of the sync then suddenly jumps back to the level with no music. Seems like there is some flaw in the final stage of syncing
Yup, that describes it perfectly. Still experiencing the same thing, I've tried some things others have recommended here, but it hasn't fixed the issue.
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Old Sep 19, 2013, 04:34 PM   #16
darngooddesign
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I can't replicate that issue. I synced back my 35GB of music, using the 256k compression, and it worked fine, albeit slowly.
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Old Sep 20, 2013, 12:04 AM   #17
thouts
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frustrated

i have an iphone 4s, ios7, iTunes 11.1 and i cannot sync music, movies, tv shows, or photos. if ANY of those are checked it gets stuck on "waiting for changes to be applied" and never gets any further.

is this just an issue that has to be worked out by apple? i'm getting the feeling i'm wasting my time trying on this one.
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Old Sep 20, 2013, 12:13 AM   #18
rlm2710
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Resolution

Guys all you have to do is uncheck the sync music box when you sync it. Then sync it once. Then re-check it and sync again! worked 100% for me!
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Old Sep 20, 2013, 07:10 AM   #19
AlexOBrien
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----------

[/COLOR]
Quote:
Originally Posted by rlm2710 View Post
Guys all you have to do is uncheck the sync music box when you sync it. Then sync it once. Then re-check it and sync again! worked 100% for me!
He's right!!!! do it now! It is the solution to the problem!
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Old Sep 20, 2013, 10:37 AM   #20
tbare
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Angry Apple fail

Quote:
Originally Posted by rlm2710 View Post
Guys all you have to do is uncheck the sync music box when you sync it. Then sync it once. Then re-check it and sync again! worked 100% for me!
I have a user on a Verizon iPhone 4 8 GB -- Tried it several times... The songs in his library weren't purchased through iTunes, so I'm not sure if that's part of the issue, but regardless - sync starts, quits at step 3, and "usage" bar removes all trace of music just as described above.
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Old Sep 20, 2013, 11:10 AM   #21
nikomakhos
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I'm having the same problem as well. I manage my music manually and had to erase it all so I could install iOS7. Now when I try to add music to my phone from iTunes, it just adds these empty files, or "ghost songs", to my phone. I obviously can't play them and if I try to erase them through my iPhone, the Music app crashes. When I tried to go through the automatic syncing process, it just froze on the "waiting for items to copy" part.

Was this really a known bug during the beta and Apple didn't even bother to fix it?

Quote:
Originally Posted by rlm2710 View Post
Guys all you have to do is uncheck the sync music box when you sync it. Then sync it once. Then re-check it and sync again! worked 100% for me!
Didn't work for me.
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Old Sep 20, 2013, 12:32 PM   #22
shavingcream
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iTunes 11.1 not syncing with iOS7

My iPhone 5 doesn't even appear on iTunes. It doesn't recognize the phone.
My phone has a pop up that asks if I should trust this computer...but that's about it. I can still get my photos out of the phone using Image Capture, but iTunes is not functional with my iPhone 5.
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Old Sep 20, 2013, 02:09 PM   #23
Berek
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my phone is recognized. But can't sync at all. anybody have a real fix for this? I'm trying to manage my own music, etc. and I have it selected, but cant' transfer the song over.
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Old Sep 20, 2013, 03:11 PM   #24
Kris20
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After obsessing over this issue for 3 days straight.. I found the ONLY thing that worked for me was to sync by GENRE (2 or so at a time). Even then, some of the genres had hundreds of songs so it took a bit for the "waiting for changes to be applied" message to go away. I also went to a "Jump+" authorized apple retailer and the guy told me it was best to wait a couple days/weeks for itunes to come out with an updated, un-bugged version. Somehow I figured it out myself after trying EVERYTHING under the sun. Anyways, I hope Apple has noticed this issue. Hopefully this is a way around anyone else having the same issue!
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Old Sep 21, 2013, 09:06 AM   #25
Madhawk
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I'm having the same issue, but with apps. I update the apps on iTunes and then try to sync my iPhone and iPad and nothing happens.
It doesn't update/sync my apps, I have to update the apps on my iPhone and iPad over wifi.
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