Go Back   MacRumors Forums > iPhone, iPod and iPad > iPhone

Reply
 
Thread Tools Search this Thread Display Modes
Old Oct 3, 2013, 12:53 PM   #476
Sodner
macrumors 68000
 
Sodner's Avatar
 
Join Date: Jan 2011
Location: Pittsburgh, PA
Quote:
Originally Posted by Sodner View Post
Can I ask why no one outside this thread cares?

Honestly are all the reputable news agencies afraid of Apples backlash (think Gizmodo) if they go public with this?
Quote:
Originally Posted by Melodeath View Post
Gizmodo has now published the story

http://gizmodo.com/the-iphone-5s-mot...-up-1440286727
I called it. Only a tech news agency already on Apples **** list would go public with this for fear they would no longer get invites to their Keynotes.
__________________
27" iMac, Late 2013 iPhone 6 64GB AT&T iPad Air 32GB
"I believe in the six colors."
Sodner is offline   0 Reply With Quote
Old Oct 3, 2013, 12:55 PM   #477
wxman2003
macrumors 68020
 
Join Date: Apr 2011
I downloaded the free version of ihandy level. On my iphone 5s native app it is off by -3 to -4 degrees. On the ihandy app it is only off -0.7, and that was before calibrating the app.
__________________
iMac I5, Macbook, iPad Air, iPad rMini, iPhone 6 Plus.
wxman2003 is offline   0 Reply With Quote
Old Oct 3, 2013, 01:00 PM   #478
tivoboy
macrumors 68000
 
Join Date: May 2005
shocking

I saw this on another site today, shocking. How could they mess it up so badly?
tivoboy is offline   0 Reply With Quote
Old Oct 3, 2013, 01:02 PM   #479
califlorida
macrumors member
 
Join Date: Dec 2012
Quote:
Originally Posted by Melodeath View Post
Gizmodo has now published the story

http://gizmodo.com/the-iphone-5s-mot...-up-1440286727
This is good! One step closer to an acknowledgement maybe.
califlorida is offline   0 Reply With Quote
Old Oct 3, 2013, 01:09 PM   #480
i-aamir
macrumors 6502
 
Join Date: Jul 2010
Cult of Mac just issued an article as well! Looks like it's finally getting some attention. Just spoke to apple care who advised to return and exchange for a new one or get it swapped at a Genius Bar!

Not sure what to do!!
i-aamir is offline   1 Reply With Quote
Old Oct 3, 2013, 01:11 PM   #481
W1246
macrumors newbie
 
Join Date: Sep 2013
Just got off a call with Apple and on the record I have them saying:

1. Apple is aware of this issue and engineering is looking into it.
2. No indication yet as to whether this is a software or a hardware issue.

Support seems to believe, without qualification, that this is a software issue. I am hoping this is the case as well since my iPhone was accurate straight out of the box and the inaccuracy built up over the few days I was testing this issue.

I was given the option of returning the phone because I am within my 14 day return period, but at this stage I am leaning to keep the phone because it's free of the other manufacturing defects/differences (interlaced screen, loose silence switch, nicks and scuffs out of the box) however it does have a loose power button like almost all other 5ses I've seen.

Last edited by W1246; Oct 3, 2013 at 01:17 PM.
W1246 is offline   0 Reply With Quote
Old Oct 3, 2013, 01:18 PM   #482
gdourado
macrumors 6502
 
Join Date: Apr 2010
According to Gizmodo, all sensors are off!!!
This might be enough for me to stop being over excited about the 5s and over bored about the lack of stock.
I might hold on to my 5 longer until this get's sorted on newer batches...
gdourado is offline   0 Reply With Quote
Old Oct 3, 2013, 01:32 PM   #483
WilliamG
macrumors 603
 
Join Date: Mar 2008
Location: Seattle
Glad to see this is being picked up on by some more major blogs.

My Apple-insisted-upon-it next-day replacement iPhone 5s is out for delivery right now. I'll report back to let you know if it's "accurate."

We all know the answer already, but hey… for science!
__________________
iMac, MacBook Air, Mac mini, iPad, iPhone, 55-11
www.bighugenerd.com
WilliamG is offline   0 Reply With Quote
Old Oct 3, 2013, 01:40 PM   #484
walmartmartyr
macrumors 6502
 
Join Date: Jan 2012
Well, I was hoping three of my phones would have one exception....



But alas!



The black, which I am using, has drifted to -6 a day later.
walmartmartyr is offline   0 Reply With Quote
Old Oct 3, 2013, 01:41 PM   #485
benfranke
macrumors newbie
 
Join Date: Oct 2013
Wow. Just wow.
My first iPhone was the iPhone 4 White which apparently I was holding wrong quite frequently because if I held it in my left hand (when, for example, I was taking notes with my right hand) my reception would drop until I completely lost the signal.
The iPhone 5S is my second iPhone. It rattles badly (Homebutton and Camera), failes to recognize my fingerprint four times out of five and as if this wasn't enough, I just found out I'm affected by bad sensor calibration as well.

Took some pictures:
Fail 1
Fail 2
Fail 3
Fail 4

I just talked to a Apple Support (Germany) on the phone, first the guy told me to restore my iPhone to rule out a faulty software update. That obviously didn't help. Then he did some research and told me Apple was not aware of this issue (once again, Apple Support Germany) and they had no idea if this was software or hardware related. He suggested I go to an Apple Store tomorrow and check out if the devices they had on display there were affected as well. If this is an isolated issue, he suggested I return my iPhone since I've only had it for two days.

Yes I just registered to make this post because I MAD.
benfranke is offline   0 Reply With Quote
Old Oct 3, 2013, 01:43 PM   #486
Sodner
macrumors 68000
 
Sodner's Avatar
 
Join Date: Jan 2011
Location: Pittsburgh, PA
Thumbs down

I find it funny that Gizmodo and Cult of Mac both referenced this thread yet MacRumors ignored this news story for what ever reason dispite the fact it was right under their nose.

I guess becuase its an acutal PROBLEM and not some RUMOR. Great job guys! NOT!!
__________________
27" iMac, Late 2013 iPhone 6 64GB AT&T iPad Air 32GB
"I believe in the six colors."
Sodner is offline   3 Reply With Quote
Old Oct 3, 2013, 01:50 PM   #487
WilliamG
macrumors 603
 
Join Date: Mar 2008
Location: Seattle
Quote:
Originally Posted by Sodner View Post
I find it funny that Gizmodo and Cult of Mac both referenced this thread yet MacRumors ignored this news story for what ever reason dispite the fact it was right under their nose.

I guess becuase its an acutal PROBLEM and not some RUMOR. Great job guys! NOT!!
What's worse is that Apple STILL has not said anything official about it. I understand that stuff happens, and a fix might take time, but to not even acknowledge it…? Le sigh...

----------

Quote:
Originally Posted by walmartmartyr View Post
Well, I was hoping three of my phones would have one exception....

Image

But alas!

Image

The black, which I am using, has drifted to -6 a day later.
Oh that stinks. But hardly surprising, of course.
__________________
iMac, MacBook Air, Mac mini, iPad, iPhone, 55-11
www.bighugenerd.com
WilliamG is offline   0 Reply With Quote
Old Oct 3, 2013, 01:52 PM   #488
Sodner
macrumors 68000
 
Sodner's Avatar
 
Join Date: Jan 2011
Location: Pittsburgh, PA
Quote:
Originally Posted by WilliamG View Post
What's worse is that Apple STILL has not said anything official about it. I understand that stuff happens, and a fix might take time, but to not even acknowledge it…? Le sigh...
And ain't no "free bumper" going to solve this.


Tim Cook: "We're not perfect. We love our customers!"
__________________
27" iMac, Late 2013 iPhone 6 64GB AT&T iPad Air 32GB
"I believe in the six colors."
Sodner is offline   0 Reply With Quote
Old Oct 3, 2013, 02:25 PM   #489
iMacDragon
macrumors 6502a
 
Join Date: Oct 2008
Add me to the list.. just got mine today, off by about 2degrees. this is something I always check in new devices ( had a couple swapped before for being more than degree out ), not terribly happy.
iMacDragon is offline   0 Reply With Quote
Old Oct 3, 2013, 02:34 PM   #490
wxman2003
macrumors 68020
 
Join Date: Apr 2011
I would bet Apple will not do a recall, but instead add manual calibration software in an ios update that will mask the problem.
__________________
iMac I5, Macbook, iPad Air, iPad rMini, iPhone 6 Plus.
wxman2003 is offline   0 Reply With Quote
Old Oct 3, 2013, 02:36 PM   #491
gopherhockey
macrumors regular
 
Join Date: Apr 2010
Quote:
Originally Posted by WilliamG View Post
What's worse is that Apple STILL has not said anything official about it. I understand that stuff happens, and a fix might take time, but to not even acknowledge it…? Le sigh...

----------



Oh that stinks. But hardly surprising, of course.
Are you all really that dense? Apple isn't going to release any acknowledgement until it knows what is happening and possibly has a fix or solution. I wouldn't expect any company to do differently.

Since when did MacRumors get full of so many anti-Apple hating trolls? Seriously, as with every year some story comes out and everyone overreacts... then a solution comes out in a week or so and in 3 weeks nobody cares.

Those that flew off the handle and predicted Apple's demise suddenly look like the chumps they were a year prior when they attempted to do the same thing.

Chill... this too will be fixed....
gopherhockey is offline   0 Reply With Quote
Old Oct 3, 2013, 02:37 PM   #492
ABC5S
macrumors 65816
 
Join Date: Sep 2013
Quote:
Originally Posted by Sodner View Post
I find it funny that Gizmodo and Cult of Mac both referenced this thread yet MacRumors ignored this news story for what ever reason dispite the fact it was right under their nose.

I guess becuase its an acutal PROBLEM and not some RUMOR. Great job guys! NOT!!
Right here

http://www.macrumors.com/2013/10/03/...ars-incorrect/
[url]
ABC5S is offline   0 Reply With Quote
Old Oct 3, 2013, 02:42 PM   #493
Spetsnazos
macrumors regular
 
Join Date: May 2012
lately its been quite a joke with apple hardware.

First the ghosting on the retina MBP and now this. I'm still not aware that Apple admitted to ghosting on the retina's using LG displays. I'm glad I got my Samsung rMBP
Spetsnazos is offline   0 Reply With Quote
Old Oct 3, 2013, 02:48 PM   #494
WilliamG
macrumors 603
 
Join Date: Mar 2008
Location: Seattle
Quote:
Originally Posted by gopherhockey View Post
Are you all really that dense? Apple isn't going to release any acknowledgement until it knows what is happening and possibly has a fix or solution. I wouldn't expect any company to do differently.

Since when did MacRumors get full of so many anti-Apple hating trolls? Seriously, as with every year some story comes out and everyone overreacts... then a solution comes out in a week or so and in 3 weeks nobody cares.

Those that flew off the handle and predicted Apple's demise suddenly look like the chumps they were a year prior when they attempted to do the same thing.

Chill... this too will be fixed....
Apple-hating trolls? lol. Good one. We're just frustrated users. You might be frustrated, too, if you spend many, many hours in line for a new device that simply doesn't work as intended.

In any case, as other people have said, Apple says VERY little about their product defects unless absolutely pushed by the media so they have no choice. And sometimes, not even then! (The image retention issues on the rMBP, for example).

None of us in this thread is predicting Apple's demise. We are, however, frustrated with Apple's lack of transparency. While usually first to the plate when it comes to new tech, Apple is one of the slowest to ever publicly admit fault for things, which is sad.
__________________
iMac, MacBook Air, Mac mini, iPad, iPhone, 55-11
www.bighugenerd.com
WilliamG is offline   1 Reply With Quote
Old Oct 3, 2013, 02:50 PM   #495
Sodner
macrumors 68000
 
Sodner's Avatar
 
Join Date: Jan 2011
Location: Pittsburgh, PA
Quote:
Originally Posted by ABC5S View Post
Thread opened Sep 24, 2013, 02:49 PM and MacRumors posts news story about it on Oct 3rd AFTER Gizmodo and Cult of Mac.

I stand by my claim that they ignored a story right under their nose. I just wonder why?
__________________
27" iMac, Late 2013 iPhone 6 64GB AT&T iPad Air 32GB
"I believe in the six colors."
Sodner is offline   0 Reply With Quote
Old Oct 3, 2013, 03:13 PM   #496
iPadCary
macrumors regular
 
Join Date: Mar 2012
Smile

"Sensorgate".

First!
iPadCary is offline   0 Reply With Quote
Old Oct 3, 2013, 03:21 PM   #497
gCloud
macrumors 6502a
 
Join Date: Mar 2012
Location: United Federation of Planets
Quote:
Originally Posted by Sodner View Post
And ain't no "free bumper" going to solve this.


Tim Cook: "We're not perfect. We love our customers!"
maybe free cases this time, case for -1, case for -2 and so on
gCloud is offline   1 Reply With Quote
Old Oct 3, 2013, 03:22 PM   #498
tipp
macrumors regular
 
Join Date: Sep 2010
Quote:
Originally Posted by W1246 View Post
Just got off a call with Apple and on the record I have them saying:

1. Apple is aware of this issue and engineering is looking into it.
2. No indication yet as to whether this is a software or a hardware issue.

Support seems to believe, without qualification, that this is a software issue. I am hoping this is the case as well since my iPhone was accurate straight out of the box and the inaccuracy built up over the few days I was testing this issue.
I am inclined to think this is a software issue as well. There is probably something off in the factory calibration of the sensors, but things like these tiny gyro sensors are calibrated with software, not hardware. The gyro just needs to be told what is true level on each access and it should be fine. Apple's exacting calibration setup seems a bit odd to me on its own.
tipp is offline   0 Reply With Quote
Old Oct 3, 2013, 03:27 PM   #499
jbellanca
macrumors 6502
 
Join Date: Jul 2007
I wish the level was right, but honestly, for me, no iPhone I've ever had has gotten the compass right... it's always been 5-15 deg off. Every one.

----------

Quote:
Originally Posted by benfranke View Post
The iPhone 5S is my second iPhone. It rattles badly (Homebutton and Camera), failes to recognize my fingerprint four times out of five and as if this wasn't enough, I just found out I'm affected by bad sensor calibration as well.
1. If your Home button rattles, take it in and get a replacement. That shouldn't happen.
2. The "camera rattle" isn't your camera. It's the vibration motor, and it's supposed to do that. There's tons of posts about that one online.
3. If it doesn't recognize your fingerprint 4 of 5 times, it's probably related to the rattle you mentioned in the home button. See #1 and get it replaced. The fingerprint sensor, from my experience and what I've read from others, seems remarkably reliable, so if your's isn't, like I said, see #1.
__________________
2013 Mac Mini, 15" MacBook Pro Retina, 15" MacBook Pro, iPad Air 64GB Wifi, iPad 64GB WiFi (3rd gen), iPhone 5s 32GB, iPhone 5 32GB, 3x Apple TV 3's
jbellanca is offline   0 Reply With Quote
Old Oct 3, 2013, 03:35 PM   #500
Juanefny
macrumors member
 
Join Date: Sep 2013
Location: Albuquerque, NM
So I was wondering why my planes were veering to the right...
Yup 3 degrees off here. And my phone reboots like once a day when multitasking... Lordy lordy... what has Apple turned into
Juanefny is offline   0 Reply With Quote

Reply
MacRumors Forums > iPhone, iPod and iPad > iPhone

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
iPad: iPad Air gyroscope values incorrect?? gregpeck76 iPad 3 Dec 15, 2013 06:38 PM
iPhone 5s accelerometer/gyroscope/compass poll jpcarro iPhone 46 Oct 21, 2013 12:34 PM
New Accelerometer Supplier Could Be Causing Incorrect iPhone 5s Level and Compass Measurements MacRumors MacRumors.com News Discussion 95 Oct 17, 2013 09:03 PM
Calibration on iPhone 5s Compass and Level Appears Incorrect MacRumors MacRumors.com News Discussion 224 Oct 17, 2013 07:39 AM
iphone 5C gyroscope/inclinometer values ALSO incorrect Valkyre iPhone 10 Oct 10, 2013 02:01 PM

Forum Jump

All times are GMT -5. The time now is 01:24 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC