Will Apple accept my exchange?

johnny2435 said:

Picked up a gold 64 about 2 weeks ago. Realized today that I am not going to use anything over 12gbs and I cant justify paying $200 extra for space I wont use. I noticed in the corner there is are 3 indent/scratches the size of a pin maybe?

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In my experience, you should be ok. Technically, I don't believe that you are guaranteed though.

If you bought from Apple, you can exchange within 30 days no questions ask. The problem is that they won't have stock of any Gold.

Only way to know for sure is to take it back.

Also, be aware that you should definitely be planning for future usage as well. 12GB is awfully close to 16GB, leaving little room for expansion. Some of that space is used for lots of "temporary" and "other" items too (like videos or photos taken, SMS, e-mails, downloaded podcasts, items being viewed from dropbox, etc.). So, be sure you're factoring that into your "justification."

Yep, looks like you dropped it.

Looks like it was dropped so I don't know. Good luck though.

They're not going to take that back. If you didn't notice that out of the box for 2 weeks... see an ophthalmologist.

You damaged it. I doubt they'll take it back as that's quite noticeable.

That's just cosmetics. You'll be able to return it. They're going to refurbish it with a new case so they couldn't care less.

idk...that's like me buying a shirt and going out for a night out of town and a hole rips in the shirt..then I go and try to return it and saying the shirt was too big.

^
Or, purchasing a new four door vehicle, denting the front bumper and returning it because you only need a two door vehicle.

In Europe they are not going to take it back, for sure.
I don't know about USA, where apple stores seem to be much more accommodating ....

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Btw that kind of dents are typical of a little drop on soft aluminum ....

They'll take it back no questions asked . At my local Apple store I exchanged my 64 GB for a 16 GB for the same reason as you ,they didn't even checked my phone at all . Although , my device was in prestine condition they didn't even care ...

johnny2435 said:

Picked up a gold 64 about 2 weeks ago. Realized today that I am not going to use anything over 12gbs and I cant justify paying $200 extra for space I wont use. I noticed in the corner there is are 3 indent/scratches the size of a pin maybe? Im not even sure how they got there (maybe my otter box? specs of whatever were in there)
Edit: picture
Image

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Generally Yes it would have been fine for an exchange for another product in-store.. the fact its damaged is a different story and the only way you will find out is by going and trying.. I wouldn't try to hide it though just be honest.

They might replace it but you should be ashamed of yourself. No doubt it was damaged by you and you just do not want to admit it. Lots of this these days.

I also think, they colllect the returned phones, without inspecting them closely, since they go for refurbish anyway. Just send it in and see if they refund completteley. If not, they might refund 200$ less

I wouldn't bother if I were you, someday those extra gigs come in handy.

1. You clearly caused the dents.
2. Just return it to an Apple store and see how it goes.

Apple gave me a full refund (I'm in the UK) for my 5c which had a noticeable chip in the plastic in the corner from dropping it. So I would think that you'd be fine. If you're downgrading though, I personally wouldn't go below 32gb; 12gb used is too much for the 16gb imo.

johnny2435 said:

Picked up a gold 64 about 2 weeks ago. Realized today that I am not going to use anything over 12gbs and I cant justify paying $200 extra for space I wont use. I noticed in the corner there is are 3 indent/scratches the size of a pin maybe? Im not even sure how they got there (maybe my otter box? specs of whatever were in there)
Edit: picture
Image

Click to expand...

You really don't remember dropping the phone? Those are classic drop on concrete (or similar) dents.

See my post - you are going to most likely have an issue with Apple's 30 day policy vs the carrier's 14 day policy.

https://forums.macrumors.com/threads/1654918/

Lucille Carter said:

They might replace it but you should be ashamed of yourself. No doubt it was damaged by you and you just do not want to admit it. Lots of this these days.

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It could have happened while he was sleep-walking.

Why not just be honest with us and tell us you dropped it then you went out and bought the otterbox case I would hope that Apple would tell you to go pound sand

It really depends on who you get at the store. Some may allow you to return and some may not.

I would allow you to return it and get a 16GB model.
But first I would just grab the new iPhone and before I hand it to you I would drop it on the floor to even it out
Fair and square

Not sure why you're lying about dropping it in an anonymous forum, but yea that's a sidewalk drop for sure, and your reason(too much space? Blahahahahah) for returning it is absurd. Just admit you're returning it cuz you dented it.