1628?

gco212 · Dec 10, 2005, 09:55 PM

Recently, my iPod began to act up. It's a fourth generation one, by the way. Basically, one day the folder with exclamation point icon came up on my iPod. So, thinking that for whatever reason it couldn't read the files, I thought that I could simply plug it into my Windows computer. Anyway, upon plugging it in via USB, but iTunes couldn't recognize it. My computer could, but iTunes couldn't. I then reinstalled iTunes (newest version). No change at all. Next, I tried to reinstall the iPod Updater. For some reason, it didn't want to work. So, I downloaded the latest version from apple.com, and it ran through half of it, until it finally said, "1628 Failed to complete installation." I have no idea what could be stopping it from installing. Any suggestions on what could fix either my iPod or the iPod Updater.

mad jew · Dec 10, 2005, 10:05 PM

Follow this article which Apple links to, although this one may get you further.

gco212 · Dec 10, 2005, 10:26 PM

Thanks, but that page didn't work (I tried 1 and 3, 2 seemed unlikely as I had used Windows installer recently). Any other suggestions?

gco212 · Dec 10, 2005, 11:50 PM

Okay, I was able to simply use another account to update the iPod. However, this still leaves me with another problem. My iPod, newly restored, refuses to sync with iTunes. iTunes won't launch while the iPod is plugged in, but if I launch iTunes first, then plug in the iPod, nothing happens. I'm really puzzled.

gco212 · Dec 10, 2005, 11:51 PM

I might add, also, that I transferred all my songs into the other account, and am syncing to that account.

Dec 10, 2005, 09:55 PM	#1
gco212 macrumors 6502 Join Date: Jul 2004	1628? Recently, my iPod began to act up. It's a fourth generation one, by the way. Basically, one day the folder with exclamation point icon came up on my iPod. So, thinking that for whatever reason it couldn't read the files, I thought that I could simply plug it into my Windows computer. Anyway, upon plugging it in via USB, but iTunes couldn't recognize it. My computer could, but iTunes couldn't. I then reinstalled iTunes (newest version). No change at all. Next, I tried to reinstall the iPod Updater. For some reason, it didn't want to work. So, I downloaded the latest version from apple.com, and it ran through half of it, until it finally said, "1628 Failed to complete installation." I have no idea what could be stopping it from installing. Any suggestions on what could fix either my iPod or the iPod Updater.
	0

Dec 10, 2005, 10:05 PM	#2
mad jew Demi-God (Moderator emeritus) Join Date: Apr 2004 Location: Adelaide, Australia	Follow this article which Apple links to, although this one may get you further. __________________ Some things are better mad...
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Dec 10, 2005, 10:26 PM	#3
gco212 Thread Starter macrumors 6502 Join Date: Jul 2004	Thanks, but that page didn't work (I tried 1 and 3, 2 seemed unlikely as I had used Windows installer recently). Any other suggestions?
	0

Dec 10, 2005, 11:50 PM	#4
gco212 Thread Starter macrumors 6502 Join Date: Jul 2004	Okay, I was able to simply use another account to update the iPod. However, this still leaves me with another problem. My iPod, newly restored, refuses to sync with iTunes. iTunes won't launch while the iPod is plugged in, but if I launch iTunes first, then plug in the iPod, nothing happens. I'm really puzzled.
	0

Dec 10, 2005, 11:51 PM	#5
gco212 Thread Starter macrumors 6502 Join Date: Jul 2004	I might add, also, that I transferred all my songs into the other account, and am syncing to that account.
	0