If we buy a rMBP from a vendor like Macmall, and it has some kind of defect within the 14 days, like a yellow screen, etc., would we be able to exchange it at an Apple store?
EDIT: Sorry guys,....I'm half asleep, and I meant to start a new thread!
No. Apple store exchanges will only happen if you purchase it through the apple store. If you want to exchange it, you have to go through the company you purchased it from, even though they might be an authorized apple retailer.
Did you call Macmall customer service directly to ask your questions? Looking at Macmall's return policy on their website, it seems a bit sketchy -- it looks like you'll have to go through the Apple warranty process.Macmall indicates that the MBP would fall under Apple's warranty, so if I have a defective unit, what are my options?
Macmall indicates that the MBP would fall under Apple's warranty, so if I have a defective unit, what are my options?
Macmall indicates that the MBP would fall under Apple's warranty, so if I have a defective unit, what are my options?
Did you call Macmall customer service directly to ask your questions? Looking at Macmall's return policy on their website, it seems a bit sketchy -- it looks like you'll have to go through the Apple warranty process.
This is why I prefer to buy from Apple directly.