|Nov 15, 2013, 01:40 PM||#1|
iPhone stuck on Apple logo after iOS 7.0.4 update?!
After updating my iPhone 4 via WiFi update this morning I have been unable to boot my phone. After the update my phone went to the "Connect to iTunes" screen. When I connected the phone to iTunes I got an error message saying the phone was in recovery mode. At this point I tried doing a restore, after downloading and extracting I got an error message saying that the restore had failed.
I have tried several times using the power button/home button to reset the phone. The phone restarts but just displays the Apple logo. There are no progess bars or anything other than the Apple logo. The phone will not even switch off!
I have looked online and followed the advice on the Apple pages of trying to reset whilst the phone is plugged in to a charger, as well as pressing and holding the buttons whilst connecting via USB and opening iTunes.
Sometimes the PC will detect the iPhone but when restoring I get "The iPhone (iPhone) could not be restored. An unknown error has occured (3194)."
At the moment the phone is just on the Apple logo screen which it has been on for the past 3 hours and will not even recognise by the PC.
Whilst the phone is not covered under warranty as it is 2 years old, it is very fustratnig that an Apple update would cause this.
|Nov 16, 2013, 05:32 AM||#3|
Some years ago, a similar thing happened to my 3GS. Eventually, in sheer desperation, I 'phoned Apple, explaining that my 'phone was obviously well out of warranty but would appreciate some help. The Apple rep was most helpful and after a short time my iPhone was up and running again (I've forgotten what I actually did!). He explained that this can be caused by a bit of code left behind by an app which can cause a glitch to the system.
So therefore, my advice is to ring Apple Support.
|Nov 16, 2013, 05:36 AM||#4|
Would be worth making an appointment to see what they'll do - granted it isn't in warranty but if it's a software failure then surely they might be helpful.
MacBook Air 13" April 2014 i5 1.4Ghz / 4GB RAM / 256GB SSD iPhone 6 64GB Space Grey iPad Air 2 64GB Space Grey Apple TV3 Xbox One
|Nov 17, 2013, 05:32 AM||#5|
bro download tinyumbrella then connect ur iphone in same condition itune mode then select ur device in tinyumbrella then click on fix recovery... after that ur iphone will reboot.. and you will feel relax also...
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