Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > iPhone, iPod and iPad > iOS > iOS 7

Reply
 
Thread Tools Search this Thread Display Modes
Old Nov 15, 2013, 01:40 PM   #1
Luke227
macrumors newbie
 
Join Date: Nov 2013
iPhone stuck on Apple logo after iOS 7.0.4 update?!

Hello,

After updating my iPhone 4 via WiFi update this morning I have been unable to boot my phone. After the update my phone went to the "Connect to iTunes" screen. When I connected the phone to iTunes I got an error message saying the phone was in recovery mode. At this point I tried doing a restore, after downloading and extracting I got an error message saying that the restore had failed.

I have tried several times using the power button/home button to reset the phone. The phone restarts but just displays the Apple logo. There are no progess bars or anything other than the Apple logo. The phone will not even switch off!

I have looked online and followed the advice on the Apple pages of trying to reset whilst the phone is plugged in to a charger, as well as pressing and holding the buttons whilst connecting via USB and opening iTunes.

Sometimes the PC will detect the iPhone but when restoring I get "The iPhone (iPhone) could not be restored. An unknown error has occured (3194)."

At the moment the phone is just on the Apple logo screen which it has been on for the past 3 hours and will not even recognise by the PC.

Whilst the phone is not covered under warranty as it is 2 years old, it is very fustratnig that an Apple update would cause this.

Thanks
Luke
Luke227 is offline   1 Reply With Quote
Old Nov 15, 2013, 01:52 PM   #2
dhlizard
macrumors G3
 
dhlizard's Avatar
 
Join Date: Mar 2009
Location: The Jailbreak Community
Are you on newest iTunes ?
Is your host file pointing to Apple, not Cydia ?
__________________
Two iPhone 5S
iPad 4 iPad Air AppleTV 2
MacBook Pro Two iMacs

Look for me here
dhlizard is online now   0 Reply With Quote
Old Nov 16, 2013, 05:32 AM   #3
John T
macrumors 68020
 
John T's Avatar
 
Join Date: Mar 2006
Location: UK.
Some years ago, a similar thing happened to my 3GS. Eventually, in sheer desperation, I 'phoned Apple, explaining that my 'phone was obviously well out of warranty but would appreciate some help. The Apple rep was most helpful and after a short time my iPhone was up and running again (I've forgotten what I actually did!). He explained that this can be caused by a bit of code left behind by an app which can cause a glitch to the system.

So therefore, my advice is to ring Apple Support.
John T is offline   0 Reply With Quote
Old Nov 16, 2013, 05:36 AM   #4
chrisrosemusic1
macrumors 6502a
 
chrisrosemusic1's Avatar
 
Join Date: Jan 2012
Location: Milton Keynes, England
Send a message via MSN to chrisrosemusic1
Quote:
Originally Posted by Luke227 View Post
Hello,

After updating my iPhone 4 via WiFi update this morning I have been unable to boot my phone. After the update my phone went to the "Connect to iTunes" screen. When I connected the phone to iTunes I got an error message saying the phone was in recovery mode. At this point I tried doing a restore, after downloading and extracting I got an error message saying that the restore had failed.

I have tried several times using the power button/home button to reset the phone. The phone restarts but just displays the Apple logo. There are no progess bars or anything other than the Apple logo. The phone will not even switch off!

I have looked online and followed the advice on the Apple pages of trying to reset whilst the phone is plugged in to a charger, as well as pressing and holding the buttons whilst connecting via USB and opening iTunes.

Sometimes the PC will detect the iPhone but when restoring I get "The iPhone (iPhone) could not be restored. An unknown error has occured (3194)."

At the moment the phone is just on the Apple logo screen which it has been on for the past 3 hours and will not even recognise by the PC.

Whilst the phone is not covered under warranty as it is 2 years old, it is very fustratnig that an Apple update would cause this.

Thanks
Luke
My fiancÚ's and my friends girlfriends iPhone 5's have also done this following the update to 7.0.3. Bizarrely though, my mrs phone worked for a few days but then kept rebooting over and over until eventually it just sat on white with black logo so not sure how it failed under normal use. Apple couldn't even get it into DFU mode in store either after I failed to fix the issue. Genius didn't know what to do or how to remedy it so they handed over a replacement phone.

Would be worth making an appointment to see what they'll do - granted it isn't in warranty but if it's a software failure then surely they might be helpful.
__________________
MacBook Air 13" April 2014 i5 1.4Ghz / 4GB RAM / 256GB SSD iPhone 5S 16GB Space Grey iPad Air 32GB Space Grey Playstation 4
chrisrosemusic1 is offline   0 Reply With Quote
Old Nov 17, 2013, 05:32 AM   #5
iamzishank
macrumors newbie
 
Join Date: Nov 2013
Quote:
Originally Posted by Luke227 View Post
Hello,

After updating my iPhone 4 via WiFi update this morning I have been unable to boot my phone. After the update my phone went to the "Connect to iTunes" screen. When I connected the phone to iTunes I got an error message saying the phone was in recovery mode. At this point I tried doing a restore, after downloading and extracting I got an error message saying that the restore had failed.

I have tried several times using the power button/home button to reset the phone. The phone restarts but just displays the Apple logo. There are no progess bars or anything other than the Apple logo. The phone will not even switch off!

I have looked online and followed the advice on the Apple pages of trying to reset whilst the phone is plugged in to a charger, as well as pressing and holding the buttons whilst connecting via USB and opening iTunes.

Sometimes the PC will detect the iPhone but when restoring I get "The iPhone (iPhone) could not be restored. An unknown error has occured (3194)."

At the moment the phone is just on the Apple logo screen which it has been on for the past 3 hours and will not even recognise by the PC.

Whilst the phone is not covered under warranty as it is 2 years old, it is very fustratnig that an Apple update would cause this.

Thanks
Luke



bro download tinyumbrella then connect ur iphone in same condition itune mode then select ur device in tinyumbrella then click on fix recovery... after that ur iphone will reboot.. and you will feel relax also...
iamzishank is offline   0 Reply With Quote

Reply
MacRumors Forums > iPhone, iPod and iPad > iOS > iOS 7

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
iOS 7.0.3 update stuck on Apple logo and progress bar MacMan988 iOS 7 3 Oct 23, 2013 07:18 AM
Resolved: Stuck on Apple boot logo iPhone 5 iOS 6.1 jailbroken.. HELP! mfuentesr Jailbreaks and iOS Hacks 9 Sep 24, 2013 10:21 PM
iPhone 5 BootLoop (stuck at Apple Logo and the brightness dims and stuck) david19au iPhone Tips, Help and Troubleshooting 1 Jul 13, 2013 12:21 AM
Stuck on Apple logo iPhone 5 iOS 6.1 jailbroken mfuentesr iPhone Tips, Help and Troubleshooting 0 May 8, 2013 04:47 PM
iPhone 4S stuck on Apple Logo, rapid repeating of logo CRip4s Jailbreaks and iOS Hacks 7 Jun 23, 2012 02:31 PM

Forum Jump

All times are GMT -5. The time now is 08:03 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC