Kernel Panic problem

RafaelNH · Jun 2, 2014

Just last night I shut down my laptop just like I always did. But when I woke up this morning, my computer won't load anymore after the blue screen. I tried to safe boot, but right in the middle of the loading, my MacBook turned off, which i assume was a battery problem because my laptop was at a very low charge last night when I turned it off. I charged it for a bit, then I tried turning on my laptop again and the message "You need to restart your computer. Hold down the Power button until it turns off, then press the Power button again." greeted me. In the background it says:

panic(cpu 0 caller 0x563ebd): "Unable to find driver for this platform: \"ACPI\".\n"@/SourceCache/xnu/xnu-1504.15.3/iokit/Kernel/IOPlatformExpert.cpp:1 387
Debugger called: <panic>
Backtrace (CPU 0), Frame : Return Address (4 potential args on stock)
0x2ab13da8 : 0x21b837 (0x5dd7fc 0x2ab13ddc 0x223ce1 0x0)
0x2ab13df8 : 0x563ebd (0x5e71ac 0x46db500 0x2ab13e28 0x474db00)
0x2ab13e18 : 0x543f60 (0x473d200 0x473dd80 0x1 0x506b76)
0x2ab13e78 : 0x542137 (0x473dd80 0x473d200 0x47a6840 0x50aa3e)
0x2ab13f28 : 0x5426e9 (0x473dd80 0x4748740 0x8 0xffffffff)
0x2ab13f78 : 0x5443d5 (0x473dd80 0x0 0x2ab13fac 0x1)
0x2ab13fc8 : 0x2a179c (0x48d4c00 0x0 0x7265534f 0x65636976)

BSD process name corresponding to current thread: Unknown

Mac OS version:
Not set yet

Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PM

System uptime in nanoseconds: 592872420

Can anyone please help me? I'm getting really nervous now, hope I will be able to restore it right away because I have some important documents on there that. I need tomorrow.

Altemose · Jun 2, 2014

RafaelNH said:
Just last night I shut down my laptop just like I always did. But when I woke up this morning, my computer won't load anymore after the blue screen. I tried to safe boot, but right in the middle of the loading, my MacBook turned off, which i assume was a battery problem because my laptop was at a very low charge last night when I turned it off. I charged it for a bit, then I tried turning on my laptop again and the message "You need to restart your computer. Hold down the Power button until it turns off, then press the Power button again." greeted me. In the background it says:

panic(cpu 0 caller 0x563ebd): "Unable to find driver for this platform: \"ACPI\".\n"@/SourceCache/xnu/xnu-1504.15.3/iokit/Kernel/IOPlatformExpert.cpp:1 387
Debugger called: <panic>
Backtrace (CPU 0), Frame : Return Address (4 potential args on stock)
0x2ab13da8 : 0x21b837 (0x5dd7fc 0x2ab13ddc 0x223ce1 0x0)
0x2ab13df8 : 0x563ebd (0x5e71ac 0x46db500 0x2ab13e28 0x474db00)
0x2ab13e18 : 0x543f60 (0x473d200 0x473dd80 0x1 0x506b76)
0x2ab13e78 : 0x542137 (0x473dd80 0x473d200 0x47a6840 0x50aa3e)
0x2ab13f28 : 0x5426e9 (0x473dd80 0x4748740 0x8 0xffffffff)
0x2ab13f78 : 0x5443d5 (0x473dd80 0x0 0x2ab13fac 0x1)
0x2ab13fc8 : 0x2a179c (0x48d4c00 0x0 0x7265534f 0x65636976)

BSD process name corresponding to current thread: Unknown

Mac OS version:
Not set yet

Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PM

System uptime in nanoseconds: 592872420

Can anyone please help me? I'm getting really nervous now, hope I will be able to restore it right away because I have some important documents on there that. I need tomorrow.

Try booting into Recovery Mode by holding CMD R at boot. Then open Disk Utility and repair your hard drive!

RafaelNH · Jun 2, 2014

Altemose said:
Try booting into Recovery Mode by holding CMD R at boot. Then open Disk Utility and repair your hard drive!

It doesn't work. Whatever I do at startup, it will always lead to that error.

Altemose · Jun 2, 2014

RafaelNH said:
It doesn't work. Whatever I do at startup, it will always lead to that error.

Hold OPT at boot and try to load the Recovery HD.

RafaelNH · Jun 2, 2014

Altemose said:
Hold OPT at boot and try to load the Recovery HD.

The only thing that appears is Macintosh HD, I'm running 10.6.8 by the way in case that matters.

Altemose · Jun 2, 2014

RafaelNH said:
The only thing that appears is Macintosh HD, I'm running 10.6.8 by the way in case that matters.

You will need to find your restore disk that shipped with the Mac then or a retail OS X 10.6 disk.

RafaelNH · Jun 2, 2014

Altemose said:
You will need to find your restore disk that shipped with the Mac then or a retail OS X 10.6 disk.

Oh okay, I will give this a try later and I'll post if it works.

RafaelNH · Jun 3, 2014

Okay, so I had my MacBook checked earlier and it appears that the OS got corrupted. I don't think there's a fix for that other than reformatting the MacBook. Is it possible to take my files from my hard rive before reformatting though? I have some important documents there which I haven't put on my external hard drive yet and I really don't want to lose them.

Brian Y · Jun 3, 2014

You can do an archive and install - you won't lose anything.

RafaelNH · Jun 3, 2014

Brian Y said:
You can do an archive and install - you won't lose anything.

Is it possible to do that with a Snow Leopard installer disk?

Brian Y · Jun 3, 2014

RafaelNH said:
Is it possible to do that with a Snow Leopard installer disk?

There's no "archive" button, but if you install without doing an erase first, it will do the same thing, essentially.

Dleon1010 · Jun 6, 2014

RafaelNH said:
Just last night I shut down my laptop just like I always did. But when I woke up this morning, my computer won't load anymore after the blue screen. I tried to safe boot, but right in the middle of the loading, my MacBook turned off, which i assume was a battery problem because my laptop was at a very low charge last night when I turned it off. I charged it for a bit, then I tried turning on my laptop again and the message "You need to restart your computer. Hold down the Power button until it turns off, then press the Power button again." greeted me. In the background it says:

panic(cpu 0 caller 0x563ebd): "Unable to find driver for this platform: \"ACPI\".\n"@/SourceCache/xnu/xnu-1504.15.3/iokit/Kernel/IOPlatformExpert.cpp:1 387
Debugger called: <panic>
Backtrace (CPU 0), Frame : Return Address (4 potential args on stock)
0x2ab13da8 : 0x21b837 (0x5dd7fc 0x2ab13ddc 0x223ce1 0x0)
0x2ab13df8 : 0x563ebd (0x5e71ac 0x46db500 0x2ab13e28 0x474db00)
0x2ab13e18 : 0x543f60 (0x473d200 0x473dd80 0x1 0x506b76)
0x2ab13e78 : 0x542137 (0x473dd80 0x473d200 0x47a6840 0x50aa3e)
0x2ab13f28 : 0x5426e9 (0x473dd80 0x4748740 0x8 0xffffffff)
0x2ab13f78 : 0x5443d5 (0x473dd80 0x0 0x2ab13fac 0x1)
0x2ab13fc8 : 0x2a179c (0x48d4c00 0x0 0x7265534f 0x65636976)

BSD process name corresponding to current thread: Unknown

Mac OS version:
Not set yet

Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PM

System uptime in nanoseconds: 592872420

Can anyone please help me? I'm getting really nervous now, hope I will be able to restore it right away because I have some important documents on there that. I need tomorrow.

So RafaelNH I have the same problem, I was just wondering what did you end up doing to resolve the problem? I would really appreciate a response, because I do not no what to do thanks.

RafaelNH · Jun 7, 2014

I brought my computer to my IT friend a few days ago because I couldn't find my OS X installer disk. He said that my hard drive was corrupted so he backed up my data and installed Mac OS X 10.9.3 on it. He returned my MacBook just this morning and it's as good as new. I'm not sure if there's any other solution but this was probably the best option for me since I needed my MacBook to start working again as soon as possible.

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Kernel Panic problem

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