My cousin has recently moved to the UK from Vancouver, Canada and has got himself a Tesco mobile SIM for his iPhone 5.
Texts and iMessages send fine to some overseas numbers (Canadian) but not to others. This happens when on iMessage and SMS. We tried his new UK SIM in my iPhone 5 and messages sent without any trouble at all.
Apple yesterday agreed to replace the phone for him as they were able to reproduce the issue on one of their test phones in store. He needs to go back next week to pick it up as they were out of stock.
However, does anybody know of any reason why this may be? The 'Genius' at Apple had no idea and couldn't offer an explanation as to why it wouldn't send to some Canadian numbers.
Texts and iMessages send fine to some overseas numbers (Canadian) but not to others. This happens when on iMessage and SMS. We tried his new UK SIM in my iPhone 5 and messages sent without any trouble at all.
Apple yesterday agreed to replace the phone for him as they were able to reproduce the issue on one of their test phones in store. He needs to go back next week to pick it up as they were out of stock.
However, does anybody know of any reason why this may be? The 'Genius' at Apple had no idea and couldn't offer an explanation as to why it wouldn't send to some Canadian numbers.