So disappointed in Spigen that I had to make this thread and on how so many people are in the same window as me.
On Saturday September 13, 2014 10:49:43 AM PDT (to be exact) I place my order with Spigen for iPhone 6 Black Capsule Case. Literally 30 mins after I place my order for iPhone 6 with Apple.
On the website, Spigen saids it would take 24-48hrs to process my order before it can be shipped out. So I figure by Tuesday or Wednesday the latest it would be ship out.
So yesterday I email Spigen to ask about what's going on with my order. How come is it still processing. No response.
Then earlier today (9/18) I tweeted Spigen what gives? (not exactly what I tweeted but you know what I mean). Nothing.
Finally I went on there Facebook page to see if other people were making complaints as well as reading this thread on macrumors
Then @ mentions on Twitter:
There were more complaints/concerns on Twitter then Facebook.
What pisses me off and the rest of those customers is how Spigen has been silent this week. No posts on Twitter, Facebook, Instagram, etc...
I even googled there headquarters to see if I could call them. Which did but however was transfer to a automated message to leave a voicemail. Figures.
By this point I really wanted to cancel my order but at the same time I've seen other people on twitter and Facebook wanting to cancel there orders but having no response. So what's the point. I was then thinking "eventually they have to send out my case." I mean people on here and youtube videos love there cases so I don't believe there a scam. However, I'm still worried and concern how long will it take to get my case shipped.
UPDATE: Spigen updated there website on there cases. Availability is now "SHIPS OUT WITHIN 7-10 BUSINESS DAYS"
They finally tweeted me back too (12 hours later)
Well hopefully I receive my case by next week but who knows. Best of luck with Spigengate everybody. I know I'm not the only one.
On Saturday September 13, 2014 10:49:43 AM PDT (to be exact) I place my order with Spigen for iPhone 6 Black Capsule Case. Literally 30 mins after I place my order for iPhone 6 with Apple.
On the website, Spigen saids it would take 24-48hrs to process my order before it can be shipped out. So I figure by Tuesday or Wednesday the latest it would be ship out.
So yesterday I email Spigen to ask about what's going on with my order. How come is it still processing. No response.
Then earlier today (9/18) I tweeted Spigen what gives? (not exactly what I tweeted but you know what I mean). Nothing.
Finally I went on there Facebook page to see if other people were making complaints as well as reading this thread on macrumors
Then @ mentions on Twitter:
There were more complaints/concerns on Twitter then Facebook.
What pisses me off and the rest of those customers is how Spigen has been silent this week. No posts on Twitter, Facebook, Instagram, etc...
I even googled there headquarters to see if I could call them. Which did but however was transfer to a automated message to leave a voicemail. Figures.
By this point I really wanted to cancel my order but at the same time I've seen other people on twitter and Facebook wanting to cancel there orders but having no response. So what's the point. I was then thinking "eventually they have to send out my case." I mean people on here and youtube videos love there cases so I don't believe there a scam. However, I'm still worried and concern how long will it take to get my case shipped.
UPDATE: Spigen updated there website on there cases. Availability is now "SHIPS OUT WITHIN 7-10 BUSINESS DAYS"
They finally tweeted me back too (12 hours later)
Well hopefully I receive my case by next week but who knows. Best of luck with Spigengate everybody. I know I'm not the only one.