Cropped screen
I updated my 3rd gen Apple TV yesterday after about 45 minutes of downloading and restarting, my screen display is cropped to about 23"x15" of my 46" screen tv. Everything was fine before I did the update.
At one point the remote was responsive and I could scroll downward through the apps but not to the right. I hoped I could find "settings" and possibly restore to factory default or something. At this point however, the remote is now unresponsive and I am unable to scroll at all. Its as if its just a fixed image I'm looking at on the tv.
Black screen
When the Apple TV wakes sleep from sleep-mode, the screen is completely black and unresponsive to the remote. The only way to get it back to the cropped screen is to unplug the power and hdmi cable connected to the Apple tv wait a minute or two and reconnect.
Any help would be appreciated!
You can see my issue here:
https://dl.dropboxusercontent.com/u/20782310/appletv.jpg
I updated my 3rd gen Apple TV yesterday after about 45 minutes of downloading and restarting, my screen display is cropped to about 23"x15" of my 46" screen tv. Everything was fine before I did the update.
At one point the remote was responsive and I could scroll downward through the apps but not to the right. I hoped I could find "settings" and possibly restore to factory default or something. At this point however, the remote is now unresponsive and I am unable to scroll at all. Its as if its just a fixed image I'm looking at on the tv.
Black screen
When the Apple TV wakes sleep from sleep-mode, the screen is completely black and unresponsive to the remote. The only way to get it back to the cropped screen is to unplug the power and hdmi cable connected to the Apple tv wait a minute or two and reconnect.
Any help would be appreciated!
You can see my issue here:
https://dl.dropboxusercontent.com/u/20782310/appletv.jpg