The Touch ID on my iPhone 6 randomly stops working until I reboot. Until then, it won't recognize that any finger is present over the sensor, no matter how often I tap the sensor. My fingers aren't wet or dirty. Is this typical?
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Touch ID randomly fails?
- Thread starter Jimmy James
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This is the first time I've heard of such a problem from anyone. Might want to get an exchange, or at least have it checked out at the Genius Bar. I've heard of Touch ID not being able to identify fingers, but not sensing their presence is another thing.
I have this problem as well but I don't need to reboot. Just need to enter my passcode. It's work again after that.
Testing it some more. So far, it seems to only happen when plugged in. Could there be cable interference? Third party mfi cable.