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TorontoSS

macrumors 65816
Original poster
Nov 9, 2009
1,018
348
Hello - I have purchased an iPad Air 2 from Currys in the UK.

I was wondering if it is worthwhile to get AppleCare+ on the iPad. I have certain questions regarding this.

- I understand that UK law/EU law has more consumer friendly rules regarding warranties. Would the iPad be covered under this if I didn't buy it from Apple (bought from Currys).
- I have American Express My Essentials which covers accidental damage and theft (AppleCare+ does not cover theft). I don't think it covers failure of the device.
- If my iPad were to fail - say it just went dead in a year and a half. Would apple help out in a) fixing it or b) replacing it even though I bought it from Currys?

Thanks for your help!
 

sinar

macrumors regular
Oct 11, 2007
122
9
I believe if your buy the ipad direct from apple they give you a two year warranty without Applecare ( which does not include accidental damage )

If you don't buy it direct from Apple, Apple will provide a one year warranty and after a year you would have to go through Currys regarding the warranty.

I base this on the fact I took my iPhone 5 back to the Apple Store I bought it from when it had a fault at 20 months old, they repaired it for free, but told me if I had not bought it from them they would have redirected me back to where it was purchased from the persue the warranty claim ( however I would have thought Apple would have been prepared to repair or replace if you were to pay)

That's my experience anyway

----------

I forgot to mention, if you take AppleCare+ Apple will then give the 2 year warranty regardless of where you bought it from, including 2 incidents of accidental damage

You would need to take your iPad into an Apple Store or run a diagnostic test on it, to get AppleCare+
 

marcosscriven

macrumors regular
Jul 27, 2006
196
41
There's always an argument about manufacturer warranties and insurance, and how they compare to statutory rights.

In the UK/EU we're actually very well protected. Regardless of whether you purchase at Currys (just don't!) or Apple, you're in your rights for a product to have a 'reasonable' lifetime, and that defects present at the time of manufacture should be fixed.

What people often misinterpret about the latter is that a 'defect' can simply be that the product wasn't built for acceptable use. A good example would be the home button on an iPhone - I regularly see those failing after one year, through nothing other than normal day-to-day use. In that sense, a defect is present at the time of manufacture - the fact it lasted a year-and-a-day is neither here nor there.

That being said, I usually do buy AppleCare - chiefly because it pays for itself when it comes to reselling devices. It's also handy if you travel a lot - Apple store around the world will just help you out then and there.
 

TorontoSS

macrumors 65816
Original poster
Nov 9, 2009
1,018
348
Thanks for that, yes am aware of the 6 year law (am happy about that!) but would apple deal with it or currys? Agree with your aversion to currys but I just bought it from there!
 
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