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Old Feb 26, 2006, 05:46 PM   #1
Matt Phoenix
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iLife up to date ordering problem

So, I bought my iBook last week off of Amazon, and really love it so far. However, it came with iLife '05 and I wanted to take advantage of the Up to
Date program. I went on Apple's website, and tried filling out Amazon as "Amazon" and as "Amazon.com," but when I enter the serial number and click submit, I always get a message that says "OOPS! An error has occurred during your session. Please return to the Store Menu to continue shopping." I know Apple doesn't want to give out their iLife upgrades cheap, but this is a bit ridiculous that this happens every time I've tried entering in my info. Any one else experience a similar problem or have advice on what exactly I should be doing?
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Old Feb 26, 2006, 06:27 PM   #2
Macky-Mac
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Quote:
Originally Posted by Matt Phoenix
So......Any one else experience a similar problem or have advice on what exactly I should be doing?

get on the phone and call the store, they'll tell you what to do to solve your problem
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Old Feb 27, 2006, 08:28 AM   #3
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1-800-MY-APPLE is your friend
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Old Feb 27, 2006, 08:33 AM   #4
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I have had this issue before with 10.2 server to the up to date for 10.3 server...I had to call apple and fax in the receipt and then everything went fine.
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Old Feb 28, 2006, 03:38 PM   #5
Matt Phoenix
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Yea, looks like I'll have to call them. The only problem is that I don't have a fax machine. I do have a scanner though. Is there a program that'll allow me to send faxes from my computer, sans fax machine?
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Old Feb 28, 2006, 03:56 PM   #6
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Quote:
Originally Posted by Matt Phoenix
Yea, looks like I'll have to call them. The only problem is that I don't have a fax machine. I do have a scanner though. Is there a program that'll allow me to send faxes from my computer, sans fax machine?
I think there is a way to send a fax through the scanner...but I don't know much about it. You can always go down to Kinkos to send the fax.
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