Too many numbers for me and when I change a plan with ATT CS I get a price and it is different when I get the bill. Getting Confused--
Would appreciate two prices for two different plans with 15% Military Discount. I have 42.45 Next Payment. Taxes are 12.42.
I have only two Smartphones with Data. The other, my wife's, is just a clamshell, no Data.
I currently have the 15gb Mobile Share and was told that was 173.00 plus tax, including the Next Payment. Taxes are 12.42.
I want to change to the 7gb with same criteria. What should my 15gb and 7gb bills actually be?
I got my first 15gb bill and it was 5.00 higher than quoted with only 3 weeks on the 15gb and one week on the lower Family Talk Nation 6gb. CS says it is bc we prorated, but that would seem to mean the first month should be lower. The bill actually started out at 199.00 then some other discounts that I didn't understand. Not sure how it even got that high with only 3 weeks on the 15gb plan.
Sorry if a little confusing. Just want to find out how much each plan "should" be with my particulars.
If wrong thread, please move MODS--
Thanks in Advance
Would appreciate two prices for two different plans with 15% Military Discount. I have 42.45 Next Payment. Taxes are 12.42.
I have only two Smartphones with Data. The other, my wife's, is just a clamshell, no Data.
I currently have the 15gb Mobile Share and was told that was 173.00 plus tax, including the Next Payment. Taxes are 12.42.
I want to change to the 7gb with same criteria. What should my 15gb and 7gb bills actually be?
I got my first 15gb bill and it was 5.00 higher than quoted with only 3 weeks on the 15gb and one week on the lower Family Talk Nation 6gb. CS says it is bc we prorated, but that would seem to mean the first month should be lower. The bill actually started out at 199.00 then some other discounts that I didn't understand. Not sure how it even got that high with only 3 weeks on the 15gb plan.
Sorry if a little confusing. Just want to find out how much each plan "should" be with my particulars.
If wrong thread, please move MODS--
Thanks in Advance