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Old Jul 8, 2006, 09:29 AM   #1
Mal
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Click. Die.

Yes, the thread title is accurate. My iPod (4G 20GB non-color) has just died, as far as I can tell. It begins the startup process, loads the Apple logo onto the screen for about 5-6 seconds, then clicks, goes blank, and starts over. It'll repeat this for 10 minutes or so, then shut off completely. I was hoping perhaps it would fix itself, but no luck there. I'm planning on going down to the Apple Store tomorrow, though I don't know if they'll be much help. I doubt it's quite worth repairing it, but has anyone else sent in their iPods for repair out of warranty? If it's $80 or so, I'd rather do that, but if it goes much past that it's not really worth it. Alternatively, has anyone had this problem and know what the problem is? The click makes me suspect the hard drive, it sounds like the dead hard drives I've seen in computers, except that it's just a single click instead of a repeated clicking, and it always occurs at the same point during the startup.

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Old Jul 8, 2006, 09:43 AM   #2
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Before you take it to get repaired, you could try plugging it into your Mac and using Disk Utility to Repair the Disk. From there, you could try restoring the firmware with the latest iPod Software Updater, if you haven't already.
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Old Jul 8, 2006, 09:50 AM   #3
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It doesn't start up enough to connect to the computer is the problem. If I could get it to connect, I'd probably be able to do something. It doesn't get that far though.

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Old Jul 8, 2006, 09:57 AM   #4
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Bugger. I don't know about US prices but it wouldn't be worth fixing it here in Australia.
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Old Jul 8, 2006, 10:00 AM   #5
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Try putting the iPod in diagnostic mode.

While it's booting, hold down the center and left buttons at the same time. From here, you can run a HDD test as well as several other hardware tests.

While it won't be able to repair a broken HDD, it will be able to confirm that the drive is in fact broken.

Good luck.

PS: If you're going to run the full HDD test, be sure to plug your iPod in to a power source, it takes quite a while. Also, the iPod will get considerably hot, but don't worry, it's normal.
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Old Jul 8, 2006, 10:15 AM   #6
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Thanks, I'm glad to see it finally do something!

Here's what it says on the screen when I hit the first option:

5 IN 1
SDRAM PASS
CHKSUM: 64718 OK
RTC: 58
USBFAIL
NOCON

Anyone know what that means? I don't use USB to connect to the computer, so is there an internal thing or does that means something else?

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Old Jul 8, 2006, 11:50 AM   #7
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Also, it now displays the alert folder with the support link instead of simply shutting off, after I managed to get it into disk mode with that technique (thanks again, lamina), but won't actually load any songs onto it after I restored it. I guess it looks to me like some part of the interface has been broken. I wonder if taking it in and out of a docking speaker system could do that, because I've been doing that at work and the first hint of a problem showed up when I was doing exactly that.

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Old Jul 8, 2006, 01:21 PM   #8
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It'll be about $200-$250 for apple to fix it. That's pretty much their standard rate to fix anything out of warranty, plus $30 to ship and "handle" it.
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Old Jul 8, 2006, 01:39 PM   #9
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Quote:
Originally Posted by feelthefire
It'll be about $200-$250 for apple to fix it. That's pretty much their standard rate to fix anything out of warranty, plus $30 to ship and "handle" it.
You better off using the force skywalker. Wouldn't it be cheaper to buy a knew iPod?
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Old Jul 8, 2006, 01:41 PM   #10
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Originally Posted by feelthefire
It'll be about $200-$250 for apple to fix it. That's pretty much their standard rate to fix anything out of warranty, plus $30 to ship and "handle" it.
At that price, I think that I would just buy a new iPod.
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Old Jul 8, 2006, 02:00 PM   #11
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I had this same problem.

Pry him open, unplug the battery, unplug the HD cable from both ends, then replug it into the mobo, pushing it in as HARD as you can, reassemble.

I did this and boom, happy iPod.
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Old Jul 8, 2006, 02:35 PM   #12
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Yeah, if that's the case, I will definitely just buy a new one.

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Old Jul 8, 2006, 02:48 PM   #13
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Originally Posted by ReanimationLP
I had this same problem.

Pry him open, unplug the battery, unplug the HD cable from both ends, then replug it into the mobo, pushing it in as HARD as you can, reassemble.

I did this and boom, happy iPod.
I'll give that a try tonight, if it doesn't work, I might get the new iPod tomorrow. I'm lost without it.

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Old Jul 8, 2006, 09:57 PM   #14
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Originally Posted by skywalker
I'll give that a try tonight, if it doesn't work, I might get the new iPod tomorrow. I'm lost without it.

jW

Same here, I am lost without my iPod.
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Old Jul 8, 2006, 10:14 PM   #15
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Quote:
Originally Posted by ReanimationLP
I had this same problem.

Pry him open, unplug the battery, unplug the HD cable from both ends, then replug it into the mobo, pushing it in as HARD as you can, reassemble.

I did this and boom, happy iPod.
You sir, are an angel. It works!!! (BTW, I almost managed to open it with my bare hands, I was so worried about damaging it with the screwdriver.) I just hope it continues to be so happy, and that I had my movies backed up (couple things I created that I lost the backups that were on the 'Pod). Time for a new name for it to, I think, any suggestions while I've still got the thread up?

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Old Jul 8, 2006, 10:41 PM   #16
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Quote:
Originally Posted by skywalker
You sir, are an angel. It works!!! (BTW, I almost managed to open it with my bare hands, I was so worried about damaging it with the screwdriver.) I just hope it continues to be so happy, and that I had my movies backed up (couple things I created that I lost the backups that were on the 'Pod). Time for a new name for it to, I think, any suggestions while I've still got the thread up?

jW

Glad to hear that your iPod is now working fine for you skywalker!
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Old Jul 8, 2006, 10:44 PM   #17
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Quote:
Originally Posted by dmw007
Same here, I am lost without my iPod.
iPods have GPS?
sorry. couldn't help it
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Old Jul 8, 2006, 10:44 PM   #18
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Actually, I hope I didn't speak too soon. It froze up at song 58 (of about 1900) when I tried to update, so I'm going to do it manually and see if it'll take the songs. It's working for the moment, but I hope it continues to do so...

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Old Jul 8, 2006, 10:47 PM   #19
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Quote:
Originally Posted by skywalker
Actually, I hope I didn't speak too soon. It froze up at song 58 (of about 1900) when I tried to update, so I'm going to do it manually and see if it'll take the songs. It's working for the moment, but I hope it continues to do so...

jW
perhaps its a bad sector on the drive then?
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Old Jul 8, 2006, 10:58 PM   #20
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Format it a few times as well.
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Old Jul 8, 2006, 11:07 PM   #21
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I reformatted again, and now it's taken my collection, and seems to be doing alright, so I might just avoid messing with it any more than necessary. I'll be back if it doesn't hold up, though.

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Old Jul 8, 2006, 11:08 PM   #22
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Originally Posted by wmmk
iPods have GPS?
sorry. couldn't help it
Mine does, it was custom built for my by Doctor Q. Us secret agents have all of the cutting edge gear!
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Old Jul 8, 2006, 11:18 PM   #23
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Quote:
Originally Posted by dmw007
Same here, I am lost without my iPod.

I am lost without my Garmin Streetpilot 7200.

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Old Jul 8, 2006, 11:42 PM   #24
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I am lost without my Garmin Streetpilot 7200.

Another smart guy....

I guess that I opened myself up for some comments with that remark about being lost without my iPod.
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Old Jul 9, 2006, 12:45 AM   #25
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This happened to me, what you have to do is open your ipod, yes, you do, dont worry, its not that hard and is fun, unplug the HDD (its attatched with a ribbon typ thing going into the main board, just pull on it slightly and it will come free) then plug the hdd back in and reassemble. i'm telling you this worked for me, try it if your ipod stops working again. hey, you've got nothing to loose right?
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