The apparent requirements for any customer service job in the computer sector seem to be retarded. BGSU, the last school I went to (ie, College 3.0), had a Residential Computing Connection, or some ******** like that. One of my teachers turned on his computer (a Powerbook) and kept hitting "invalid security certificates" as he showed us things on the internet we were supposed to absorb.
He finally got so frustrated he called RCC, who sent up two busty young lasses with DSL's who, I **** thee not, could not figure out the problem. Then I pointed it out: "The clock is set incorrectly" and explained to them that when the battery runs down and the powerbook isn't plugged in, the time resets to a ridiculous date. And then they looked at me with their bovine eyes and said, "What? That doesn't matter...." and continued to fiddle around for five minutes before leaving in confusion.
Then I stood up, walked over to the desk, and fixed the problem in ten seconds.
*sighs*