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Old Sep 25, 2006, 10:07 PM   #1
SCMaverick
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No sound out of MacBook speakers & red LED in Headphone jack

Just this past weekend after watching a DVD (used the headphone jack to listen) I am no longer able to hear anything out of the speakers. I also now have a red LED light shining through the headphone jack. Under the 'Sound' option in System Preferences, it says "Digital Out" instead of "Internal Speakers".
I've called Tech Support and they haven't been able to help me. My next option is sending my laptop back in to them for service. I'd like to see if there if there is somebody out there that has had this same issue before I lose the laptop for atleast a week.
Any thoughts??
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Old Sep 25, 2006, 10:29 PM   #2
andrewfee
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Try plugging some headphones in (or your Toslink lead, if that's what you used) and slightly wiggling the lead as you pull it out. (be gentle though)

I found that sometimes (pretty rarely) my Powerbook would get stuck on the headphone setting after listening to headphones on it, and this sorted things out. Only seemed to do it when it was new, it's fine now though.
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Old Sep 26, 2006, 10:58 AM   #3
SCMaverick
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Thanks for the suggestion, however that didn't seem to help. I tried that about 5 times to no avail.
Any other thoughts or suggestions??
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Old Nov 3, 2006, 04:36 PM   #4
brady.ca
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Unhappy I've got no sound either!

I'm having the same bad day. I've got no sound from my speakers and a little red light shining out my jack (sounds serious huh?).

In the sounds menu, I don't have the option to switch to my internal speaks. Only digital output is present. Now I can't hear anything. All because I just used some headphones in the jack. Nice.

On top of that, my DVD player isn't reading DVDs. Totally unrelated. But still. I need to take this piece a' dirt back but I'm in Germany for the next month and I'm stuck with it. Who needs DVDs or sound in a computer these days anyway. I wish Apple could help, but I couldn't find anything on the Apple site. Does anybody have a solution for either of these problems?

Cheers.
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Old Nov 3, 2006, 05:07 PM   #5
brady.ca
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red light fix


I found a fix for the red light problem. I'm not sure if I like it, but it works. After reading forum thread after forum thread of users that had this problem, I found a dude who fixed his jack with a rubber ended bobby pin. It seems a sensor gets bent (?) and the system thinks your digital external line is still plugged in. I took the butt end of a matchstick and tickled inside the jack. My red light went out. My internal speakers work again. Whatever.
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Old Oct 2, 2007, 02:10 PM   #6
CBennett
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Red Light Fix

I tried the headphone jiggle to no avail, but the matchstick method worked perfectly. Thanks.
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Old Oct 10, 2007, 03:02 AM   #7
madsstenhoj
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Worked for me too

It worked for me too. Not with a matchstick, but with a little bronze stick. I found that it was in the top of the headphone jack input the switch was placed, and it needed only a gentle push to be helped back to ordinary analog status...
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Old Oct 25, 2007, 09:44 AM   #8
monlam
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I got the same problem today.
I tried to reset PRAM and NVRAM, and it changed nothing.

Finally, I took in and out the headset jack 4/5 times and the red light switched off.
And the internal speakers began working again.

Bye and thanks!
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Old Oct 25, 2007, 10:12 AM   #9
Pants Dragon
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That happened on my MBP. I fixed it with a paper clip. A metal one. Probably not the best idea.
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Old Oct 25, 2007, 01:28 PM   #10
cardiac dave
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Quote:
Originally Posted by SCMaverick View Post
Just this past weekend after watching a DVD (used the headphone jack to listen) I am no longer able to hear anything out of the speakers. I also now have a red LED light shining through the headphone jack. Under the 'Sound' option in System Preferences, it says "Digital Out" instead of "Internal Speakers".
Just to clarify... that 'red LED' IS the digital (Optical) interface - confirmed by the note under preferences that the 'Digital Out' is enabled.

Jiggling the headphone plug, or using the match/pin trick should release the microswitch that turns the Digital Output on.

I'm surprised that Tech Support wouldn't come to this conclusion right away - the symptoms you described were pretty specific. Was it AppleCare you contacted?
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Old Nov 29, 2007, 03:40 AM   #11
bluzharp
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Angry

Me too folks! Happened just now. Matchstick trick worked, but what the hell???!!! I paid $1300 for my 13 in. MacBook in June. This is an unacceptible way to "fix" the problem. I'm gonna milk my warrenty for all its worth.
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Old Nov 29, 2007, 03:51 AM   #12
Kamera RAWr
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****** happens. Your computer isn't broken.

I had this same thing happen to me. Plugged headphones back in, pulled it out... problem solved.
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Old Dec 17, 2007, 01:16 PM   #13
mburgur
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Thumbs up lost of internal speakers and red light

Had this problem. with my Macbook pro.....simply plug and unplug phone jack in rapidly several times until the red light close....after go to pref. ....sound...select internal speakers and it works for me!
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Old Jun 22, 2008, 11:25 AM   #14
Gleidus
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same thing happened to me

the only thing I had was the inside of a pen

I tried being gentle at first but it wouldn't do anything so after jamming it it finally worked. Tested with head phones once again

thank god for these forums or i'd be driving to the apple store right now
Stupid piece of junk!
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Old Aug 18, 2008, 01:42 AM   #15
maryse
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Red light in headset mac book pro

I can hardly believe that this"low-tech" fix actually worked. Thankfully, I can cancel my trip to the "genius bar"...freaking idiots there. Thanks everyone...really appreciate the information. Audio works!
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Old Aug 21, 2008, 09:45 AM   #16
kwahamot
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Same problem. I found a thread on Apple.com that recommends using a toothpick to clean the headphone/speaker jack. Worked for me! Apparently there is a microswitch inside the jack that gets clogged with dust and then you get stuck in "Digital Out" mode. For $4000.00 you'd think it would come with its own toothpick!
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Old Aug 25, 2008, 02:09 PM   #17
cledezma
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Same problem here. Solved it using a paper clip.
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Old Aug 25, 2008, 11:22 PM   #18
kwahamot
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Objects with metallic properties, not recommended.
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Old Aug 30, 2008, 02:40 AM   #19
prm
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Best Fix

I found that the best non-metallic item is a cotton bud. I removed the cotton part and inserted in the headphone jack, and instantly the internal speaker came to life.

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Old Sep 4, 2008, 01:58 PM   #20
bukilong
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Eureka!

I also had the same issue. I cut a q-tip in half. Using the smooth, non-cotton end, I was able to deactivate the digital output and restore the internal speakers within the sound preferences! Thanks for the help you guys!
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Old Sep 7, 2008, 12:39 AM   #21
msinkula
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Good Thing I Picked Up Some Matches Today!

Too damn funny... the matchstick trick worked. I should have googled this problem months ago. Thanks everyone.
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Old Sep 7, 2008, 03:22 AM   #22
MowingDevil
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Hilarious that stuffing Q-tips & matchsticks into a headphone jack is solving this problem. We should write a 'Household remedy a day to keep the Genius away' book.
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Old Sep 10, 2008, 02:21 AM   #23
Tardigrada03
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Unhappy Red light starts again ...

After the use of a cotton bud or matchstick, or jiggling a headphone jack, the red light dissapears briefly, or starts flashing, only to turn on again after a moment.

Any ideas? Is it possible that the microswitch needs to be "pushed harder" to stay in it's off position?

Looking forward to hearing back from you,
and Thanks
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Old Sep 10, 2008, 11:15 PM   #24
kwahamot
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Push it, push it real good...
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Old Oct 2, 2008, 01:08 AM   #25
diegogo
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qtip worked as a charm.
had to wait a moment though, so if you're trying for the first time, do the matchstick-qtip-paperclip thing then wait a moment (like a sec) and try your volume keys again.

Oh what a laugh.

Expensive technology fixed by little pokey things...
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