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Old Oct 8, 2006, 05:01 PM   #1
Dagless
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Dell 2007FPW stand issues

Well, so far all my Dell products have had some problems and my brand new 2007FPW is following.

Basically I had a 2005FPW. It had some serious pixel problems. Dell wouldn't return my calls and after weeks of trying to get an answer they shipped me a 2007FPW monitor instead. Maybe as a way of keeping me sweet? Who knows. It was fine until recently. I lowered the stand to the furthest it would go, but now I cannot bring the monitor back up again. It's sort of locked in one position. I can still tilt the screen though.

Anyone else had this and know how to fix it? I'm contacting Dell about this too but at their rate of response I'd have a million and one replies here!
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Old Oct 8, 2006, 05:03 PM   #2
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Did you check for the release button on the back of the monitor?
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Old Oct 8, 2006, 05:15 PM   #3
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Yup. It's stuck, which lead me to believe it was just a 'notch' for design or whatever. it really is stuck there. I really don't want to call Dell out again just for a stuck button... gah!
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Old Oct 8, 2006, 05:17 PM   #4
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Try pushing the monitor down a bit as you're pressing the button.
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Old Oct 8, 2006, 05:17 PM   #5
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Quote:
Originally Posted by raggedjimmi
Yup. It's stuck, which lead me to believe it was just a 'notch' for design or whatever. it really is stuck there. I really don't want to call Dell out again just for a stuck button... gah!
Push the monitor all the way down. Then hit the button. After that try to raise the monitor while holding the button down. If the monitor height is just right it'll BLOCK the release switch and you can't raise it.
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Old Oct 8, 2006, 05:23 PM   #6
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Nothing I'm thinking this is a job for the screwdriver now.

alright... My dad pushed the monitor connector thing down and I pushed the button in. It took 2 healthy, gym attending men to get that to work... surely that isn't right. It's as stiff as anything. Why must I get the just-slightly broken electronics
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Old Oct 8, 2006, 07:14 PM   #7
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honestly, it sounds like you're doing something funky.

On my 2407WFP, I was at first thinking something was fishy when I couldn't get it to raise back up.

What I do to get mine out of the locked lower position is with 1 hand, gently push the monitor down further onto the stand (even when locked into the lowest position it can move slightly). Then, while pushing down, push in the release button and hold that in. While holding it, lift up on the screen or push up from the bottom and it moves up very easily.
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Old Oct 8, 2006, 09:01 PM   #8
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what happens is if I just push down on the monitor stand normally then the button goes slack a little - but no amount of force would get it to "click" in. My dad had to both push the connector down and back to get it into the right position, like mine doesn't go all the way down. It's nothing like the 2007FPW stand at my university.
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Old Oct 8, 2006, 09:05 PM   #9
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As has been said, you have to press the button as you are pushing the monitor down lightly.
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Old Jan 20, 2008, 11:48 AM   #10
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Thank you.

Quote:
Originally Posted by suneohair View Post
As has been said, you have to press the button as you are pushing the monitor down lightly.
Your advice was perfect. I wish I had found this site earlier. (Before I had disassembled the stand.)
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Old Jan 20, 2008, 04:18 PM   #11
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Whoa, resurrection or what! Still subscribed to this too.
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Old Oct 14, 2008, 10:46 PM   #12
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Holy cow, this thread saved me some serious tears.

I have a Dell 30" recently bought - got locked Just Like this, and if you pushed the monitor allll the way down the release lever Wouldn't Work

I literally had to be super gentle pushing down the monitor ... then Somewhere in-between the lowest it could go, and the locked position above it - the release button on the back would free up and I could press it...then voila, just lifted the monitor and felt $1500 lighter, and allowed myself to breathe again.

I also recalled someone having a problem like this with a standard 17" monitor, I'll bet this is the same solution, keep this thread on top out there.

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Old Feb 10, 2013, 09:08 PM   #13
allomo
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Thank You

almost 3 years with my display stuck! Thank you, thank you, thank you.
Thought i had a foulty mechanism.
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