|Oct 11, 2006, 09:15 PM||#1|
Powerbook internet problem & applecare
Hello everyone. I just registered on Macrumors so I'm a newbie.
I've been having problems staying connected on my Powerbook G4. The wireless works perfectly but the ethernet does not. I've been using the dorm ethernet jack to connect. The problem is that my computer can't maintain a consistent connection through ethernet so it randomly connects and disconnects. I called my campus' IT department and they told me that it must be my computer because they're system said that it didn't detect my computers IP address.
I called Applecare and the person told me that it must be something wrong with either the network card or the ethernet port. Anyway, he gives me a case number so I can go get a repair. Unfortunately an Apple Store is far away from where my school is so I went to my school's bookstore instead. The bookstore is an authorized service place. I drop the computer off to them and they sent it to Apple. I got a call today from the bookstore guy saying that the Apple technicians discovered that "liquid" had gotten into the motherboard and refused to service my computer. I was really angry when I heard this because I keep absolute care of my laptop. I know for a fact that no water has ever been around my laptop. I'm guessing it must have been negligence on the bookstore's part.
I declined the $1300+ repair estimate so now its on its way back to me. I have a brother that works at the Apple Store and he just suggested going directly to an Apple Store this time. Will they just refuse warranty repair again??
|Oct 11, 2006, 09:31 PM||#2|
If the liquid damage is obvious then yeah, the Apple Store will probably refuse to help too. Unfortunately, liquid damage can be quite obvious.
It's worth a try though. Good luck.
Some things are better mad...
|Thread Tools||Search this Thread|
|thread||Thread Starter||Forum||Replies||Last Post|
|B&W Photo from internet, saved to desktop and it's colour. Open in preview and it B&W||RockandGrohl||OS X||2||Feb 18, 2013 10:40 AM|
|Anyone Else? Internet on iPhone 5 SUPER SLOW. Is this AT&T or Apples Problem?||VideoNewbie||iPhone||8||Jan 1, 2013 09:53 AM|
|Internet for powerbook g4||dsousa||PowerPC Macs||3||Nov 22, 2012 09:51 AM|
All times are GMT -5. The time now is 10:52 PM.