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Old Oct 21, 2006, 12:29 PM   #1
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Update: Excuses on iPod virus not credible




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Link: Update: Excuses on iPod virus not credible
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Old Oct 21, 2006, 11:43 PM   #2
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Apple is lucky that it was a virus that shipped on the iPods rather than pornography, pirated software, or some kind of religious or political propaganda that would have been even more damaging to Apple's name, Abrams said.
How true that is...

In general I find this whole fiasco rather humorous. Does anyone know how much risk this posed to Windows users? They'd need to mount the iPod as a disk and launch the application without ever having done a restore, right?

This is a sign of weakness in Windows, no doubt about it. Apple took the wrong approach in their statement though. Blaming Microsoft for the problem just looks bad. Saying that Apple didn't have the experience to know what kind of resources it took to try and maintain a few Windows machines on their production line would have made the point while still accepting blame.
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Old Oct 22, 2006, 08:42 AM   #3
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I hardly think they "blamed" Microsoft. More that they made a light-hearted geeky comment about how Windows gets viruses. They're always trying to sell sell sell...
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Old Oct 22, 2006, 11:45 AM   #4
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Originally Posted by hob
I hardly think they "blamed" Microsoft. More that they made a light-hearted geeky comment about how Windows gets viruses. They're always trying to sell sell sell...
I completely agree.

Also, McD's providing one link is better than Apple providing several? Huh.
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Old Oct 22, 2006, 10:43 PM   #5
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Originally Posted by hob
I hardly think they "blamed" Microsoft. More that they made a light-hearted geeky comment about how Windows gets viruses. They're always trying to sell sell sell...
No, it was smug, and it was trying to push some of the blame to MS. Truth is that most of the world can ship Windows compatible stuff without packaging viruses with it, and Apple blew it. Lamenting the amount of effort required to prevent transmission would have been ok, but Apple should have stood up and acknowledged that they blew it.
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Old Oct 22, 2006, 11:20 PM   #6
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I've said this before and I'll say it again: we need to hold Apple's feet to the fire.

No one ever improves by not taking responsibility for everything that happens in their life. When you start attacking others you lose all power.

Who's with me on HOLDING APPLE'S FEET TO THE FIRE? We need to start an official site that goads Apple to best practices in the face of quality control issues like this one.
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Old Oct 23, 2006, 06:41 AM   #7
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Originally Posted by Analog Kid
No, it was smug, and it was trying to push some of the blame to MS. Truth is that most of the world can ship Windows compatible stuff without packaging viruses with it, and Apple blew it. Lamenting the amount of effort required to prevent transmission would have been ok, but Apple should have stood up and acknowledged that they blew it.
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and even more upset with ourselves for not catching it
How is this not taking the blame for what happened?

I followed a link on the page and found this:
"For the second week in a row, independent security researchers have fixed a hole in Microsoft Corp.'s software." Maybe the "Redmond virus scanning expert offers to help clean up iPod mess" should take care of his own stinking products...
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Old Oct 23, 2006, 06:47 AM   #8
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There was a better way Apple could have made the point. By apologising for the error, then emphasising that only Windows users were effected since there are no known viruses for OSX the message could have come across without being tainted by blaming others. The response Apple actually gave would be fine on a weblog, but for a $70bn company it just looks very unprofessional.
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Old Oct 23, 2006, 10:06 AM   #9
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Originally Posted by Analog Kid
No, it was smug, and it was trying to push some of the blame to MS. Truth is that most of the world can ship Windows compatible stuff without packaging viruses with it, and Apple blew it. Lamenting the amount of effort required to prevent transmission would have been ok, but Apple should have stood up and acknowledged that they blew it.
Truth is that if Windows weren't so completely vulnerable, there wouldn't be a virus. It's also true "that most of the world can ship windows compatible stuff without packaging viruses with it, but not all of the world. Apple isn't the first to accidentally ship a Windows virus and they won't be the last. The blame for that lies squarely on Microsoft for producing such a shoddy OS.
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