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Old Nov 4, 2006, 11:17 AM   #1
nsbio
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Powerbook repair question

The lower memory slot on my 15'' PB just failed, so I am going to bring it in to the nearest Apple store. My question is should I remove the 3rd party RAM (which is from Crucial) in the upper slot and leave only the original Apple module in the lower slot. I heard that Apple repair people do not like 3rd party RAM. Can they really refuse repair when they see a 3rd party module, or I should be OK leaving the 3rd party module in?
Thanks.
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Old Nov 4, 2006, 11:48 AM   #2
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They can't 'refuse' repair, but they can blame the third-party part and 'forget' to fix anything else.
Put the Apple RAM in and avoid hassles.
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Old Nov 4, 2006, 12:19 PM   #3
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Quote:
Originally Posted by CanadaRAM View Post
They can't 'refuse' repair, but they can blame the third-party part and 'forget' to fix anything else.
Put the Apple RAM in and avoid hassles.
Thanks. I guess I'd just have to remove the 3rd party module...
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Old Nov 4, 2006, 06:47 PM   #4
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The Genius could not reproduce the defect on site (of course, the PB booted up normally when it was being watched - duh ), but he still took my words and OKed a logic board replacement. Happy with the service so far - but now will have to get used to living without the PB for several days, which is hard...
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