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Old Jan 27, 2007, 06:51 PM   #1
G99
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Restoring iPod - tricky case

It seems I have really messed up my iPod! Apple's support pages don't have any solution to my problem so I've come here.
When I connect my iPod to the Mac, there is absolutely no detection - neither iTunes, nor Finder can detect it. The disk of the iPod is however detected in Disk Utility. I think I may have messed up the permissions of the disk, so it isn't "viewable". But, clearly there is an amount of "invisible detection", i.e when I disconnect it the Mac will display warning.
I believe the solution to this is restoring the iPod to factory settings. But, this isn't possible, as it can only be recognised in Disk Utility. Should I erase it at Disk Utility, and load the iPod software afterwards? Please advise.
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Old Jan 27, 2007, 06:58 PM   #2
lozanoj83
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Restart your iPod by pressing the center + Menu keys... imediately after you do this, hold down the center + play key.. this will get it into disk mode... it should be detected by the Mac, open iTunes, then restore it.
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Old Jan 27, 2007, 07:03 PM   #3
G99
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Thanks for the help. It is now into "disk mode", but it still isn't detected!
Finder, and iTunes have not detected it, but Disk Utility detects it, as before.
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Old Jan 27, 2007, 07:06 PM   #4
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If Disk Utility will let you erase it, you might go ahead and do that. After another reset, iTunes may take the hint and allow a restore.
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Old Jan 27, 2007, 07:09 PM   #5
G99
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OK - I think I'll go ahead and erase it. But do you know which volume format a regular iPod on the Mac should be?
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Old Jan 27, 2007, 07:10 PM   #6
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Quote:
Originally Posted by G99 View Post
OK - I think I'll go ahead and erase it. But do you know which file format a regular iPod on the Mac should be ?
Plain old Mac HFS+ ("Mac OS Extended" in Disk Utility speak) should work.
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Old Jan 27, 2007, 07:14 PM   #7
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Thanks for your help, I'll restore it now.
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