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Old Feb 11, 2007, 03:03 AM   #1
richard4339
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Shuffle DOA

I just got my 2G Shuffle in the mail, and I think its DOA. If you turn it into the on position, I do not get any status lights, and if I plug it into the dock and the dock into my USB port, it does not show up in iTunes. Is this a good sign its DOA and should be returned, or is this something I should actually call Apple about?
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Old Feb 11, 2007, 03:05 AM   #2
EricNau
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What light(s) does the shuffle display when you place it in the dock?
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Old Feb 11, 2007, 03:16 AM   #3
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No lights at all. It makes no lights.

They're having me try to charge it for four hours. We'll see in the morning.
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Old Feb 11, 2007, 01:07 PM   #4
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Okay, I re-read the comments the gentleman made last night from AppleCare. He thought that the lights were turning on, which they are not. He still recommended getting a replacement, however, so that's what I'll do. =/
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Old Feb 11, 2007, 01:09 PM   #5
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Does anything show up in Disk Utility (assuming you are on a mac) when you plug it in?
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Old Feb 12, 2007, 10:09 AM   #6
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At this point, its a moot point. It has been replaced (locally) and the new one is perfect!
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