Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > Apple Systems and Services > Mac Basics and Help

Reply
 
Thread Tools Search this Thread Display Modes
Old Apr 2, 2007, 10:57 PM   #1
mark2288
macrumors regular
 
Join Date: Jan 2006
macbook won't boot - stays stuck on apple screen

a friend's macbook won't boot up. the computer turns on and stays stuck on the grey screen with the apple. usually, the small loading pinwheel shows up as the system is booting but that does not occur.

occasionally, the apple flashes and a "no entry" type sign shows up...

i reset the PRAM and that did not alleviate anything.

suggestions?

EDIT: It can load the Mac OS X install cd
when i hold down option key to choose to boot from the Macintosh HD it does what is described above?

EDIT2: booting onto the Mac OSX install cd I tried to verify/repair the disk...the errors that came up where: Invalid Volume Header, Invalid node structure, Volume check failed.

then a pop up with "ERROR: The underlying task reported failure on exit"

any advice?
__________________
15.4" MBP 2 GHz Core Duo, 2 GB RAM, 320 GB HD; 32 GB iPod Touch, Samsung 20" 206BW, WD 500GB MyBook Pro, EyeTV Hybrid

Last edited by mark2288; Apr 2, 2007 at 11:22 PM.
mark2288 is offline   0 Reply With Quote
Old Apr 3, 2007, 12:23 AM   #2
lamina
macrumors 68000
 
lamina's Avatar
 
Join Date: Mar 2006
Location: From Canada, living in Seoul
Call Apple. May be drive failure.
lamina is offline   0 Reply With Quote
Old Apr 3, 2007, 04:08 PM   #3
Telp
macrumors 68040
 
Telp's Avatar
 
Join Date: Feb 2007
Send a message via AIM to Telp
Call apple, or bring it to the Apple Store. Good Luck
__________________
Innovation distinguishes between a leader and a follower. -Steve Jobs
Telp is offline   0 Reply With Quote
Old Apr 3, 2007, 04:17 PM   #4
IJ Reilly
macrumors P6
 
IJ Reilly's Avatar
 
Join Date: Jul 2002
Location: Palookaville
It could be failed hard drive, but more likely it's a disk directory error which can be fixed, though not by Disk Utility. This sounds like a job for Disk Warrior or Tech Tool.
__________________
*The season starts too early and finishes too late and there are too many games in between.
Bill Veeck
IJ Reilly is offline   0 Reply With Quote
Old Apr 3, 2007, 09:14 PM   #5
k2k koos
macrumors 6502a
 
Join Date: Jan 2003
Location: Somewhere between yesterday and tomorrow
Harddrive

Yes,

This is most likely a hard drive failure. (damaged, or corrupted boot sector perhaps)
If it's still under warranty, bring it back and have it repaired/replaced, don't even try anything else if you don't have to.

Diskrepair, Datarescue, and File salvage are all programs that could help you at least getting some of your data back if you can boot of an OSX cd, and have an external drive with those apps on it.
Oh, and did he make a back up?? ........................ Where is Time machine when you need it....
__________________
The secret to creativity is knowing how to hide your sources.
k2k koos is offline   0 Reply With Quote

Reply
MacRumors Forums > Apple Systems and Services > Mac Basics and Help

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Help! My MBP won't boot up - stuck at gray screen! keremtezcan MacBook Pro 4 Apr 9, 2014 05:02 PM
2009 MBP won't boot from Leopard DVD. stuck on white screen davidc81 OS X 2 Jan 2, 2014 08:04 PM
macbook pro stuck on boot screen lion squaremunk MacBook Pro 0 Jun 6, 2013 02:34 AM
Apple Icon just stays on after boot up.. Help! firestone12 iPad Tips, Help and Troubleshooting 1 Feb 7, 2013 09:02 PM
MacBook won't boot, black screen, no chime Rana12345 MacBook 1 Jan 1, 2013 12:09 PM

Forum Jump

All times are GMT -5. The time now is 02:57 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC