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Old May 4, 2007, 02:14 PM   #1
magic230
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I can't turn my ipod off

hello everybody
I have ipod A1040 20GB but 2 weeks ago
I can't turn my ipod off
what i do please help me
thanksssss

Last edited by magic230; May 4, 2007 at 06:00 PM.
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Old May 4, 2007, 03:40 PM   #2
pianoman
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you should try resetting your iPod by toggling the hold switch and then holding down the center and menu buttons at the same time until the Apple logo appears.

if that doesnt work, what happens when you plug it into your computer? do you have a USB charger you could plug it into?

Last edited by pianoman; May 4, 2007 at 06:42 PM.
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Old May 4, 2007, 06:16 PM   #3
magic230
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hi
i have m9244ll 20GB the problem begin 2 weeks ago
the problem I can't turn my ipod off
every thank werk fein but icant turn off
help plessss
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Old May 4, 2007, 06:22 PM   #4
johnee
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Has the reset sequence worked? sometimes you have to hold the buttons down for a while because the buttons are not being pressed at the same time. If the reset sequence doesn't work, then it could be your button interface is broken.

You should be able to take it back to the store since it's only 2 weeks old.

If the store wont take it back, give apple a call.
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Old May 4, 2007, 11:55 PM   #5
robPOD
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Hold dow the play button?
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Old May 5, 2007, 02:48 AM   #6
magic230
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hi johnee & robPOD
If i Hold the play button my ipod Doesn't Turn Off??but if i connect ipod with charger i can turn ipod off from play button only with charger i can turn off
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Old May 7, 2007, 01:08 PM   #7
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Old May 7, 2007, 01:40 PM   #8
nitynate
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It is a bug with iPods and apple is working to fix it.

Just reset it using the instructions at apple.com/support and see if that helps.
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Old May 7, 2007, 01:44 PM   #9
Legolamb
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I also finds that this happens when my battery is not charged enough.
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Old May 7, 2007, 02:13 PM   #10
Dimwhit
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Hit pause, set it on the counter, and go do something else. Should shut off on its own. (Does for me, anyway.)
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