Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > iPhone, iPod and iPad > iPhone > iPhone Tips, Help and Troubleshooting

Reply
 
Thread Tools Search this Thread Display Modes
Old Jul 2, 2007, 03:14 PM   #1
lightstar
macrumors newbie
 
Join Date: Jul 2007
1 Email Account Sending to both iPhone and Outlook

Edit - Updated title to clarify it is 1 email account, needing to go to 2 places (Outlook and iPhone). Thanks.

I have a bit of an odd question.

My co-worker in New York got an iPhone over the weekend and I am trying to help him set-up his email on it. I'm in Seattle, so it's hard to really know what's going on when talking with him over the phone and not having an iPhone myself.

We figured a way to get the email to both Outlook on his PC and his iPhone by having the emails stay on the server for a while so both Outlook and the iPhone get the email.

First question - is there a better way to do this? We are using a third party system for our email.

We tested our current set-up and it worked. A test email went to both Outlook and the iPhone. However, now the iPhone is no longer receiving the messages, only outlook will get the email. Any ideas why this may be happening?

I guess I'll just have to go get an iPhone myself to figure this all out.

Thanks in advance for the help!

Last edited by lightstar; Jul 2, 2007 at 04:03 PM. Reason: Clarify subject.
lightstar is offline   0 Reply With Quote
Old Jul 2, 2007, 06:19 PM   #2
EdH
macrumors newbie
 
Join Date: Jun 2007
Sounds like you only have the iPhone set to "Leave mail on server", and the Outlook client is snatching the mail first. If the iPhone checks the server before Outlook does, then it will get the message, if not Outlook removes it.

Does your email server allow IMAP?
EdH is offline   0 Reply With Quote
Old Jul 3, 2007, 10:44 AM   #3
point665
macrumors regular
 
Join Date: Jun 2004
Same issue here - with Gmail being accessed by both the iPhone and Outlook the message will only go to either iPhone or Outlook but not both (and yes both are set to leave the message on the server).
point665 is offline   0 Reply With Quote
Old Jul 3, 2007, 11:16 AM   #4
Rodimus Prime
Banned
 
Join Date: Oct 2006
Quote:
Originally Posted by point665 View Post
Same issue here - with Gmail being accessed by both the iPhone and Outlook the message will only go to either iPhone or Outlook but not both (and yes both are set to leave the message on the server).
change a setting on gmail to keep a copy in the inbox. Once you do that both will download it. I have 2 different computer that will download my email from the gmail inbox. At times I have download 20-30 emails on one of the computer due to the time bettween that one going to pop access. Oh yeah during that down time the other computer is downloading emails every day.
Rodimus Prime is offline   0 Reply With Quote
Old Jul 3, 2007, 12:44 PM   #5
point665
macrumors regular
 
Join Date: Jun 2004
Quote:
Originally Posted by Rodimus Prime View Post
change a setting on gmail to keep a copy in the inbox. Once you do that both will download it. I have 2 different computer that will download my email from the gmail inbox. At times I have download 20-30 emails on one of the computer due to the time bettween that one going to pop access. Oh yeah during that down time the other computer is downloading emails every day.
Thats how its set...
point665 is offline   0 Reply With Quote
Old Jul 3, 2007, 05:03 PM   #6
lightstar
Thread Starter
macrumors newbie
 
Join Date: Jul 2007
Nope, no IMAP support.

I'm having my coworker check the iPhone to make sure it is set to leave messages on the server. I'm thinking that is why a message went to only the iPhone and not Outlook this morning.

I'm also check with him to see if he was using EDGE or his own network yesterday. If he was using EDGE, I wonder if he was affected by the downtime?

Would the Mail on the iPhone say something about not being able to connect if he was using Edge during the downtime?

Wow, I really need to get one. Only to help with these problems of course.

Thanks for the help so far!
lightstar is offline   0 Reply With Quote

Reply
MacRumors Forums > iPhone, iPod and iPad > iPhone > iPhone Tips, Help and Troubleshooting

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
thread Thread Starter Forum Replies Last Post
Call to Duty iphone game has been updated wit new levels and zombie mode kgames iPhone and iPod touch Apps 4 Nov 21, 2011 09:41 PM
iMessage not going to both iPhone and iPad rhysadams iOS 5 and earlier 1 Oct 22, 2011 12:32 PM
emailed photos don't display when I send to another iphone cliffboley iPhone Tips, Help and Troubleshooting 0 Oct 5, 2009 10:34 AM
POP gmail account not downloading to both iphone and mail app illyanadmc iPhone Tips, Help and Troubleshooting 26 Aug 20, 2008 08:51 PM
How do I have all my email addresses send to just one account? johnbro23 Mac Basics and Help 1 Jun 29, 2007 10:57 PM


All times are GMT -5. The time now is 05:43 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC