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Old Aug 6, 2007, 05:48 PM   #1
rayward
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iPhone Update Erased Contacts on Phone AND Mac

Did the 1.0.1 update on my wife's phone and it seems to have cleared all the contacts on the phone and on her iMac!!!!

Anyone have any ideas before my wife kills me?
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Old Aug 6, 2007, 06:06 PM   #2
megfilmworks
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Quote:
Originally Posted by rayward View Post
Did the 1.0.1 update on my wife's phone and it seems to have cleared all the contacts on the phone and on her iMac!!!!

Anyone have any ideas before my wife kills me?
Unless you back up regularly, you may be in trouble. How did you erase the contacts? Sounds like operator error.
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Old Aug 6, 2007, 06:20 PM   #3
MarkMS
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Quote:
Originally Posted by megfilmworks View Post
Unless you back up regularly, you may be in trouble. How did you erase the contacts? Sounds like operator error.
That's is what I was thinking. I went ahead to try this out by deleting a contact then syncing. Once it began to sync, it asked if I wanted to modify the Address Book (to delete the contact), I allowed it and it erased it.

So now, I have to restore my Address Book so that I can add the contact back again.

This may be a long shot and I have not tried it, but have you tried her old SIM card in the previous phone to see if she had listed her contacts on to the SIM card. You may have to enter it manually, but it sure beats getting "the look" from the wife.

If you do somehow get the contacts back, remember to back up the Address Book on the iMac. Just highlight all the contacts>File>Export vCard.
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Old Aug 7, 2007, 01:58 AM   #4
Tubal
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Lightbulb here is how you might be saved

this happened to me once. I don't know how but here is how i fixed it.

go to your user under the home screen
go to library
go to app support
go to address book
in there you should find a file that says previous save.
make sure to check the date to see if it is older the the problem.

also set you sync to notify you if there is a change in your computer of 5% or more in the settings.
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