Well, it could have been posted before, but I just would like to notify everyone here, about the hidden fees in AT&T!
I've just purchased iPhone with the $59.99 plan in an AT&T store couple of days ago, and I've just logged on my account on AT&T wireless website to explore something interesting (this is the first time I use AT&T).
Big surprise! My plan was changed to the $79.99 plan! And even added an $7.99 feature for 7pm/7am night weekend call.
Well, it could be good features, but why would AT&T add that for me WITHOUT my awareness?
After several hours of phone calls they changed everything back to normal --- except for the bills this month --- I have to pay for them, still.
And, I have to add that the customer service hotline is HORRIBLE because every time I call I'll have to wait up to ten minutes, and they'll transfer my call to some other department and make me waiting for another ten minutes.
I just can't believe such an excellent product is bound to such a **** carrier.
So, everyone who purchased AT&T for the first time, make sure to log on to your account on their website to check everything.
I've just purchased iPhone with the $59.99 plan in an AT&T store couple of days ago, and I've just logged on my account on AT&T wireless website to explore something interesting (this is the first time I use AT&T).
Big surprise! My plan was changed to the $79.99 plan! And even added an $7.99 feature for 7pm/7am night weekend call.
Well, it could be good features, but why would AT&T add that for me WITHOUT my awareness?
After several hours of phone calls they changed everything back to normal --- except for the bills this month --- I have to pay for them, still.
And, I have to add that the customer service hotline is HORRIBLE because every time I call I'll have to wait up to ten minutes, and they'll transfer my call to some other department and make me waiting for another ten minutes.
I just can't believe such an excellent product is bound to such a **** carrier.
So, everyone who purchased AT&T for the first time, make sure to log on to your account on their website to check everything.